SUMMARY

• 8 years of IT Industry experience - an extensive skill set dedicated to Software packaging, Testing and Distribution.
• Proficient in all aspects of Windows desktop engineering, from packaging applications using the latest technologies available to design fully automated Microsoft Windows environments, system automation, scripting, Testing, mass rollouts, and documenting system procedures.
• Significant hands-on experience of Software Packaging with MSI (Windows Installer), Application Virtualization, System Administration, implementation, software and hardware testing, and assembling.
• Experienced in all stages of the SDLC functions - Requirements Gathering, Analysis, Design, Development, Test, Deployment and Implementation.
• Worked on various Application packages for Windows 9xs, Windows NT 4.0, Windows 2000, Windows XP, Vista, and Windows 7.
• Experienced in all types of scripting (VBScript, WMI, WSH), and Wise Install Master.
• Knowledge in Windows Registry, File System, Services, Devices, Security, Windows 2000 and 2003 Active directory services.
• Knowledge and experience on Third party Trouble shooting Tools like Filemon, Regmon, Process Monitor, Icon Extraction Tools, and InstallWatch etc.
• Knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Worked on Various Applications with automated scripts using Microsoft Installer (MSI), Wise Scripts (WSE), VB Scripts, Win batch, Wise for Windows Installer, Wise Package Studio 5.X/7.0/8.0, and Installshield AdminStudio 9.X/10.X/11.X.
• Experienced in Application Virtualization using AppV 4.6 and publishing them through SoftGrid Management Console.
• Experience in creating, editing, upgrading and customizing existing AppV packaged sequences.
• Repackage MSI based applications using native Microsoft tools and/or Install Shield Admin Studio and Wise Package Studio.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI and debugging for package review/cleanup.
• Interacting with end-users and application testers to troubleshoot and debug application configuration and deployment issues.
• Experienced in Software deployment with SMS 2003, SCCM, Novell ZCM 10 and IBM TIVOLI & BIGFIX.

TECHNICAL SKILLS

Languages: VB Scripting, Batch Files, Perl, PowerShell, C#.

Hardware: Intel, Sun Sparc, IBM RS 6000, HP 9000, Dell, HP, Toshiba and IBM PCs.

Operating Systems: WINDOWS 95/98/2000/2003/ Windows NT/Windows XP/Vista/ 7.

Tools: Wise Package Studio 5.x/7.x/8.0, Installshield AdminStudio 9.X/10.X/11.X, Application analyzer, Orca, Win batch, SMS Installer, SetACL, Filemon, Regmon, InstallWatch, Windows Virtual PC, VM Ware 7.X/8.X, AppV 4.5/4.6, SMS 2003, SCCM 2007, Novell Zenworks, IBM Tivoli and BIGFIX (TEM).

Databases/Servers: MS SQL Server 2000/2005/2008 , MS Access, Oracle 7.3/8i/8.0.5/9.

PROFESSIONAL EXPERIENCE

Confidential, Juno Beach, FL

Lead Application Packager / Desktop Engineer

Responsibilities:

• Communicating with users from different Business Units to gather technical and general requirements for packaging.
• Work with Software Vendors to understand the software installation process and to analyze the Installation problems.
• Create .MSI applications using AdminStudio 11/11.5 from scratch according to the customer’s requirements.
• Use AdminStudio Repackager to take the snapshot of the pre-install and post-install and capture the changes.
• Creating Custom Actions in .MSI packages using VB scripting.
• Converting LEGACY packages to MSI using AdminStudio Repackager.
• Create Transforms (MST) Using AdminStudio Tuner and Orca.
• Writing PERL and VB scripts to install and Customize Applications.
• Write Documentation for packaging Standards and processes (.MSI applications).
• Used third party tools like ProcMon, Install Analyzer, Windiff etc. to observe application behavior and as part of troubleshooting process.
• Used Tools like Setacl’s to give Permissions to registry, to make the Application work in Lockdown environment.
• Created .SPB’s Using Software Package Editor for distribution through TIVOLI.
• Converting Existing SPB’s to work in Windows7.
• Used PuTTy to push the application through Tivoli for Testing.
• Creating BIGFIX packages from LEGACY Tivoli SPB packs.
• Writing Action Script and Relevance’s to create packages in BIGFIX.
• Debugging Action Script and Relevance’s using Fixlet Debugger.
• Involve in UAT testing and integrated testing of applications to ensure the functionality of application before distribution.
• Quality-check application functionality and certify for Rollout.
• Providing the live support to resolve the issues after deploying the applications.

Confidential, Farmington Hills, MI

Application Packager

Responsibilities:

• Migration from Windows XP to Windows 7 and Novell Zenworks 7 to Zenworks 10
• Worked on Installshield Adminstudio 10 for Novell to convert .AXT NALS to MSI. Followed the Adminstudio work flow and company standard process to create MSI from AXT.
• Used Change Base AOK Compatibility solver to fix applications, validate and make them compatible with windows 7.
• Worked on VMware Workstation 8.0 install test applications.
• Involved in imaging workstations with windows 7 to test application for Pilot Users.
• Created Bundles and Workstation Groups for applications in ZCM 10.
• Deployed Applications using ZCM 10 for testing purposes.
• Repackaged Legacy applications using Adminstudio Repackager as required.
• Used Installshield Tuner to create Transforms for existing MSI applications to customize them according to company standards.
• Wrote Vbscripts and Batch Scripts to install applications.
• Worked on UAC prompts and Used MICE Circus (package validation tool) to validate ICE Errors.
• Used Procmon tool and Installshield Repackager to take snapshots for troubleshooting applications.
• Worked in team with 22 application packagers and Packaged 4500+ applications collectively up to Date.
• Helped and suggested in creating the Process flow for company standards in application packaging.

Confidential, Phoenix, AZ

Lead Technical Architect

Responsibilities:

• Worked on Wise Package Studio v8.0 and Installshield Adminstudio 10
• Worked on VMware Workstation 8.0 to repackage and install test applications.
• Worked and deployed around 400+ applications.
• Extensively used Change base AOK to validate applications before deployment. Reduced packaging times.
• Rectified applications using Microsoft Application Compatibility Toolkit (ACT) version 5.0 to test the compatibility.
• Used third party tools like ProcMon, Install Analyzer, Windiff etc. to observe application behavior and as part of troubleshooting process.
• Modified existing wisescripts accordingly for migration from windows XP to windows 7.
• Monitored transition from windows XP to windows 7
• Wrote Vbscripts and made changes in the existing scripts to make apps work on win7 (64).
• Creating Standard and Sequential Tasks for the applications packaged, to provide them for Testing via SCCM 2007 in Testing Environment.
• Sequenced and virtualized apps using App-V 4.6 Sp1.
• Improved testing time efficiency and worked with the team to change customer perception of packaging/deployment.
• In addition involved in knowledge transfer to client staff and training.

Confidential,Framingham, MA

Application Packager

Responsibilities:

• Created Windows Installer Applications using Wise Package Studio 7.0
• Used VMware to build Images for WorkStation with Packaging and Test Builds.
• Worked on different Hardware devices like Printers, Scanners, and Other devices used in Confidential Retail Environment.
• Worked on Windows XP and Windows 7 OS for Packaging the applications using Wise Package Studio and testing them.
• Tested the preexisting packaged applications on Windows 7 using Application Compatibility Testing.
• Used InstallWatch Tool to test the repackaged application.
• Used Package Validation to check ICE errors and Microsoft Logo Standards, and Test Expert to test the Quality and Functionality of the packaged Applications.
• Used FileMon, RegMon, and Process Monitor Tools to troubleshoot the applications in Lockdown Environment.
• Extensively used Wise Script Editor to develop Custom Actions and create Deployment Wrappers as per the Confidential Standards.
• Used ORK (Office Resource Kit 2003) to create transforms for Microsoft Products

Confidential, Sterling, IL

Application Packager

Responsibilities:

• Repackaged the existing complex legacy applications in Win Install and SMS install scripts to MSI using Installshield Admin studio 9.0 for Windows 2000/XP environments.
• QA Testing and validating an existing MSI packages, Merge Modules and DLL files using InstallShield Admin Studio 9.0.
• Created various scripts for packages as custom actions requiring special needs that are not possible with packaging tool.
• Using VB Scripts, Install Script for writing Custom Actions
• Utilized InstallShield Admin Studio 9.0 for creation of packages, and InstallShield Tuner for Transform (MST) files.
• Applications designed for distribution through Active Directory in locked-down environment.
• Implemented and revised standards for packaging and administered support as required.
• Repackaging process included DLL resolution, registry editing, and ODBC configuration.
• Used Admin Studio Conflict Solver to compare the contents of multiple Windows Installer packages to ensure their compatibility.
• Creation of packaging scripts, registry settings. Troubleshooting using RegMon and FileMon tools.
• Was involved in the Migration and Support of the rollout process to Windows XP as part of the support team.

Confidential

Application Packager

Responsibilities:

• Preparing Packaging Workstations with clean Windows XP SP2 operating System.
• Configuring XP workstations as per client requirements. Customizing the Testing builds as per the company standards.
• Involved in gathering Software, Hardware Inventory and preparing summary for discovered Software and Hardware Components.
• Communicating with users from different Business Units to gather technical and general requirements for packaging.
• Worked with Software Vendors to understand the software installation process and to analyze the Installation problems.
• Create .MSI applications using Wise Packaging Studio 5.6. And Create .WSE applications using Wise Installer Master.
• Worked on Wise Packaging Studio (Setup Capture) to take the snapshot of the pre-install and post-install and capture the changes.
• Creating Custom Actions in .MSI packages using Wise scripting.
• Converting WSI packages to MSI and redistributing them to different repositories
• Created Transforms (MST) Using Install Tailor and Orca.
• Writing scripts and debugging the same using win Batch, Wise Installer.
• Write Documentation for packages (.MSI applications).
• Used third party tools like Filemon, Regmon, Install Analyzer, Windiff etc. to observe application behavior and as part of troubleshooting process.
• Used Tools like Setacl’s to give Permissions to registry, to make the Application work in Lockdown environment.
• Worked on VMware Workstation to test the packages and related tasks for package building.
• Tested and debugged MSI packages to make sure that they function properly for all users on the managed Windows XP Platform.
• Used VB Scripts for preinstall and post install software packaging and to automate and schedule the tasks.
• Worked on registry to debug the invalid entries.
• Converted WinInstall packages to MSI format.
• Debugged network and operating system problems in Windows 2000/NT/XP