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Technical Lead - Backup And Storage Resume

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Jackson, MichigaN

OBJECTIVE

  • Seeking a challenging role with a progressive organization in the field of IT / ITesto contribute towards organizational success and grow to a key player as solution provider in storage and cloud platform.

SUMMARY

  • Energetic and result oriented IT professional with 11+ years of experience in SAN Administration, Backup administration, Disaster Recovery, Data Migration, Data center designing, Virtualization, Cloud computing ; Extended expertise inarchitecting solutions.
  • Deep understanding of technology with focus on delivering business solutions;
  • Possessing first rate communication and collaboration skills to lead and work in concert with diverse groups effectively
  • Friendly with an upbeat attitude
  • Excellent decision making skills with a positive approach
  • Dedicated and highly ambitious to achieve personal goals as well as the organizational goals

TECHNICAL SKILLS

Primary storage skill: HP, Hitachi and EMC

Secondary storage skill: NetApp and IBM

Backup skill: Commvault v10

Public cloud: AWS

Virtualization: VMware ESX 5.5, Vmotion and VM build.

Converged technology: block 740, Cisco MDS, UCS.

Experienced Switch/ Directors: Brocade and Cisco.

Experienced Storage products: HP MSA, HP EVA, HP 3par, HP XP, HP P9500,HPXP7, Hitachi USPV, USPVM, EMC Clariion, NetApp Filer FAS 3050, V3020, IBM DS 4800, EMC Isilon, Avamar, Data domain, VNX and VMAX3

Replication Concepts: Business copy, Shadow Image, Continues Access, Remote copy, Hitachi Universal replicator and SRDF

Storage performance tools: HP PA, 3par System Reporter, HitachiTuning Manager and EMC Unisphere.

Zoning Concept: Hard Zoning and Soft Zoning

Knowledge in Storage Management Software: Command view AE and ECC

Experienced Fabric Management software: DCFM, BNA and EFCM

Tape Libraries: VLS and ESL.

Related technology skills: Puppet and Devops.

PROFESSIONAL EXPERIENCE

Confidential, Jackson, Michigan

Technical lead - Backup and Storage

Responsibilities:

  • Being as storage and backup technical lead, provide direction and guidance for team members on day to day operation and manage the technical escalations.
  • Designtechnology solution to customer on storage/backups area, based on proposed services and solution architecture to enhance value offerings.
  • Participate in Storage administration activity like Storage allocation/De-allocation/Expansion / Data migration /monitoring based on the business requirement for HP MSA, HP XP, HP 3par, HP P9500, HP XP7, EMC Isilon, AVAMAR and VMAX3 storage products.
  • Validate the Brocade fabric switch configuration and create/remove/ modify fabric zonings using DCFM tool for the hosts based on the business requirements
  • Manage and administrate commvault DEV and PROD backup environment and provide technical solution on severity issues.
  • Architecting Commvault design for complex backup environments with EMC Data domains and Isilon.
  • Align with VBLOCK environment and provide guidelines and assistance on technical problems.
  • Works onprivate Cloudimplementation and provide assistance of technical issues related to storage and backup.
  • Design and update SAN port mapping architecture to accommodate new hosts into the fabric.
  • Design Commvault VSA and iDA backups for infrastructure with hot add mode and with physical server proxy setup.
  • Upgrade the storage firmware based on the business requirement and to avoid potential outages.
  • Align with SAP project team to implement the storage and backup solutions for the SAP modernization.
  • Analyze and monitor storage performance data and provide proactive measures to mitigate performance bottlenecks.
  • Defining standards and best practices for Storage/SAN configuration and update the runbook periodically.
  • Acquire technical knowledge on new products and provide KT to offshore team,
  • Log into the crisis calls, handle the escalated technical issues and provide best solution from the SAN
  • Provide resolution to all high severity/priority issues based on SLA parameter
  • Support hardware refresh and firmware upgradeof various storage and backup devices.
  • Adhere the ITIL process, incident management, Change management problem management and Capacity management for the day to day operation.

Confidential

Storage L3 engineer

Responsibilities:

  • Supporting multiple customers’ SAN environment and managing 7 PB of storage space.
  • Participating Storage administration activities like storage Allocation/De-allocation/Expansion/Data-migration/Monitoring/Managing SAN on HP MSA, EVA, P4500, XP 12K, XP 24K, P9500, Hitachi USPV, USPVM, EMC clarriion and NetApp FAS3050, V3020 NAS Boxes.
  • Design storage solution on multiple projects as per requirement and handover the operation team.
  • Design, costing, implementing and managing the infrastructure needed for the project in AWS hosting platform.
  • Manage the VMware environment (5.5), build the VMs and troubleshoot the related issues.
  • Support AWS cloud solution implementation and decommission the storage array.
  • Participated in ITIL process of Incident management, Change Management, Problem Management, ExecutingWork order and Service call for Production and Pre-production hosts using OVSD, OVSC & OVSM.
  • Creating volumes / Qtree on the NetApp files and gives access to the Unix/Windows host per request.
  • Troubleshoot the CIFS and NFS related issues and provide systematic solution to customer.
  • Managing and monitoring the snap mirror process and increase the volume space as per requirement.
  • Create aggregates as per DR requirement and provide space from Hitachi storage arrays to the Vfiler.
  • Co-ordinate for the Data ONTAPP upgrade and filer migration activities.
  • Creating filer reports using Operation Manager and DFM.
  • Managing and monitoringThin provision pools (dynamic provisioning) and allocating the space as per customer requirement.
  • Co-ordinating with onsite team for the storage migration using AUTO LUN options in HDS storage.
  • Providing Fabricsetup such as port map and zoning for the preproduction hosts as per the requirement.
  • Managing and configuring Business Copy, Continues Access and Remote Business Copies on XP/USPV Storage boxes to provide high availability for the business critical applications.
  • Monitoring the array performance and prepare utilization reports using Hitachi tuning manager and Performance advisor.
  • Managing and monitoring SANfabrics based on Brocade and Cisco Switches using DCFM and Fabric manager.
  • Implementing External storage technology in customer environment using HP/Hitachi storage array to reduce cost and effective data migration.
  • Administrating VLS and ESL Drive mapping and zoning as per customer request in coordination with backup team.
  • As a senior, play the role of a key member of team and mentoring new recruits on processes (as per ITIL) and technologies (HP MSA, EVA, XP arrays, Hitachi Arrays in SAN environment with Brocade and Cisco Switches).

Confidential

Systems Engineer

Responsibilities:

  • Worked as Server & Storage analyst and providing Level 2 support (HP EMA, MSA, EVA storage products along with HP Proliant Servers with Win2K/2K3 Operating System) for one of the world’s largest Petrochemical Organization
  • Co-ordinating with site engineer for Replacement of faulty hardware like Hard disks, Cache Battery (ECB), Power supply, Fans, Controller, Disk Enclosure, loop switches, HBA cards etc
  • Re-configuring HBA, Re-adding to the existing zone set, configuring storage RA and monitoring host and HBA status with secure path application and LightPulse Utility
  • Migration of data from HP-EVA to HP-3PAR as per the customer requirement.
  • Coordinating with the Problem management, Service integration managers, Site managers, business leads whilst to manage situation/major incidents
  • Leading and mentoring team members on SAN and delivering knowledge transfer sessions in order to expand their capabilities for consistent success of the organization
  • Working knowledge of creating, modifying and deleting Zone sets using EFCM tool

Confidential

Project Engineer

Responsibilities:

  • Accountable for resolving issues reports via the ticketing system and mails
  • Managing the long running jobs in Control-M Servers and to initiate action to address the alerts
  • Administering various SAP jobs using Control-M tool on ECS Servers
  • Monitoring Server & Control M application and GAS of Control M
  • Design the control M application as per the new requirement and schedule the jobs.
  • Coordinating with UNIX team members to perform the action on failed application
  • Worked on VMware VSphere 4.x/5.5 Installation and virtual machines setup using VSphere.

Confidential

Residence Engineer

Responsibilities:

  • Managing and maintaining Active Directory users and groups
  • Scheduling and maintaining Backups and restoring of data
  • Managing SAN (MSA 1500) and maintaining Backups using HP Data Protector Manager
  • Create and export NFS-CIFS File Shares using NetApp.
  • Configuring and administering EVA 5000, MSA, XP24000 storage box and NAS.
  • Installing and configuring, Linux, Cisco VPN client, Fintrack, MDT6 AS400, SAP
  • Managing and maintaining Windows 2003 data server and Linux hosts. (HP Proliand ML530)

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