PROFESSIONAL SUMMARY

• Over 7+ years of experience as SCCM Administrator/ System Engineer/ Application Packager
• Motivated, enthusiastic, and pro - active System Administrator with an excellent, can-do, attitude
• Expert in Windows Server System Administration skills.
• Administer and specialize in Microsoft SCCM capabilities to ensure large enterprise network patch management, distribution, and compliance functions
• Use logs, and other debugging tools to analyze problems and develop solutions to meet customer needs
• Strong understanding of DNS Records (A, CNAME, TXT, MX and SRV)
• Manages domain controllers, Active Directory services, and group policies
• Manages external and internal DNS, WINS, and DHCP servers and services
• Good experience on App - V 5.0, 4.5/ 4.6SP1 sequencing for virtualization applications and have a strong knowledge in AppDNA
• Experience in VB Scripting, Windows Scripting, and Wise Scripting for creating Custom Actions.
• Good Knowledge on non -Microsoft patch management solutions like Symentecs ITMS.
• Extensive experience in design and installation of Microsoft System Configuration Manager 2008-2012
• Exposure in working with various unattended install methods like silent installs Using PowerShell/VB/CMD/BAT/Install Scripting
• Strong experience in package validation, conflict resolution using Conflict Manager to detect and resolve the software conflicts between the packages
• Well versed with Windows Registry, File System, Services, Devices, Security
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc. for use with MSI’s
• Creates SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise
• Can work on reporting with SCCM 2012, can modify/create reports.
• Evaluates SQL Server concepts and queries as they relate to SCCM 2012.
• Experience on providing remote support assistance to the customer for required configuration activities
• Working knowledge in Network (LAN/WAN, firewall settings management) and Networking Protocols like TCP/IP, FTP, and SMTP
• Experience in using Windows Installer SDK development tool ORCA for editing and Validation purpose
• Knowledge on storage technologies like SAN, NAS
• Co-ordinates with application development team and IT business team to gather requirements and establish standards and installation & deployment strategies
• Participates in development, testing and successful deployment of software to all applicable SCCM supported platforms deployed using SCCM and Windows Installer technologies
• Can work on Exchange Messaging System (Exchange 2010/2013 and Exchange online)

TECHNICAL SKILLS:

Operating Systems: Windows Server 2000/2003/2008/2012 SP1/ 2012 R2, Windows XP SP3/ XP/ Windows 7/8/10 (64 bit & 32 bit)

Packaging Tools: Admin Studio 11.0/11.5/12.0, Install Shield 2012, Wise Package Studio 8.0, SMS Installer, Orca

Virtualization Tools & Cloud Technologies: App-V 5.0, Microsoft Azure, Office 365, Intune, Microsoft Azure, XenApp Client, 7.11, XenApp Desktop 7.11

Scripting: VB Script, PowerShell, Batch Script

Databases: MS Access, SQL Server, Oracle 9i/ 10

Management &Deployment Tools: SMS, SCCM 2007/2012 SP1/2012 R2, 2007 R3 Current Branch, Altiris, MDT 2012Imaging tools: VM Ware, NetBackup, VSphere

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

SCCM Administrator

Responsibilities:

• Packaging of applications using Flexera Admin Studio for repackaging the legacy files into MSI, MSM and MSP
• Migrating applications from Windows 8.1 to Windows 10 64-bit environment
• Worked with Flexera Admin Studio 11.0 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP)
• Used Install Shield Editor 2012 for editing and building MSI (Microsoft Installer) files for the application.
• PC Image delivery via Microsoft SCCM / USMT
• Setup and configure SCCM Operating System image Deployment (OSD) for Windows 7 and Windows 8.
• Managing all task sequences/ images using MDT/ SCCM 2012 R2.
• Reevaluated task sequences after migrating in to SCCM 2012 from 2007.
• Created migration jobs for package migration from SCCM 2007.
• to 2012
• Worked on VMware Workstation 9.0 to test the packages and related tasks for package building, coordinating UAT (User Acceptance Test) with users and Business Analyst groups.
• Implemented WSUS/ SCCM integration and created a monthly phased patching process.
• Testing packaged applications in different windows 10 systems by using VMware and on separate physical lab machine for locked-down environment.
• Created core packages like IE 8, 10 & 11, MS Office, MS Visio, MS Publisher and MS Access for Windows 10.
• DeployingWindows10withSCCMon fresh Operating system
• Worked on Azure Active Directory in configuring features like Multifactor Authentication, Self Service password reset and reporting the admin visibility of possibility security risks.
• Managed licenses for all the users in the cloud through O365 and Azure
• Used to SCCM console and provided the Endpoint protection support to the client machines
• Used VB Script for creating Custom Actions and Implemented automated procedures for deployment of applications via SCCM.
• Created VBScript, Wise script Custom Actions that add additional functionality to the Windows Installer setup package
• Created, modified and customized MSI, MST and MSP using Orca.
• Used SCCM 2012 R2/ Current Branch as a deployment tool for deploying applications to user machines and coordinating User Acceptance Testing.
• Successfully created scripts using PowerShell to remove Edge shortcut from Taskbar and re-apply user pinned shortcuts during logon for the first time.
• Installation and configuration of IIS to include modifying the Applicationhost.config file to allow certain file extension to be managed in package distribution.
• Tested the application on client machine using APP-V in Admin Studio
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft APP-V Management Server to the defined groups in Active Directory
• Used SCCM 2012 R2/ Current Branch for advertising, deploying and creating distribution points.
• Created multiple PowerShell scripts for automating patching and to handle daily tasks for our offshore team.
• Edited Tables, Created Components, and Created MSI’s in Admin Studio for Windows Installer
• Migration of IE8 to IE10 and IE10 to IE11 by creating install package, distributing, and deploying to the test team to verify the vulnerabilities followed by client deployment.
• Provided the end support on a large-scale basis over 8000+ users and desktops after deployments.
• Installed and configured applications on Citrix 7.6 application servers and delivered applications to the users through Citrix Studio.
• Provisioned user access to the Published applications at delivery group level and application level using Citrix Studio.
• Used Citrix Director and Citrix App center to managed user sessions, published applications and Citrix servers for both Citrix 7.6 and 6.5 environments.
• Configured Branch Distribution Point, Asset Intelligence, and Windows image Deployment Services/PXE
• Used App V debugging tool and ACDC to debug App V application.
• Used Procom and Install Watch Pro to find files and registry keys for application to function properly.
• Used VB script for creating Custom Actions and Implemented automated procedures for deployment of application via SCCM
• Extensively used VBScripts, MSI Scripts, Wise Scripts, as and when necessary.
• Deploy security updates using SCCM Software Update Point (SUP) and Windows Server Update Services (WSUS).
• Troubleshooting SMS client connectivity and Package installation issues by analyzing corresponding logs.
• Setup and created user accounts and groups using Active Directory. Worked on SCCM Current Branch, CREATED SCCM Application and Packages and Virtual Package
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool
• Monitored all relevant logs, including server, application and security logs for anomalies and performance issues.

Environment: Windows 8.1/10, SCCM Current Branch, Symantec endpoint Virtualization, Admin Studio 11.0, Install Shield 2012SP1, App-V 4.6, SCCM 2012 R2/Current Branch, Microsoft Azure, Orca, PowerShell, VB Scripting, Batch Scripting, BMC Remedy, VM Ware 8.3.2, VB Script

Confidential, DE

SCCM Engineer

Responsibilities

• Used Install Shield Admin Studio 12.0 for Packaging and repackaging.
• Deployed Applications, packages into Production via SCCM 2012.
• Packaged applications for both Windows 7-32 bit and Windows 7-64 bit.
• Packaged and Repackaged both In-house and Vendor Installs.
• Coordinated and Scheduled Application testing via App Catalog.
• Worked on Silent Installs for certain application to automate them for software distribution.
• Deployed cumulative updates and a Service pack update to configuration manager to stay current with latest Microsoft releases.
• Used Setup capture for creating (MSI) for various vendor EXE’s.
• Created Transforms (MST), Merge Modules (MSM) and Patches (MSP) per the Package requirement.
• Created Upgrades for the existing packages and provided the patch management to the end users.
• Worked on .REG files like creating and merging, debugging the invalid entries and working with existing registry using VB Scripting.
• Designed, built, tested, configured, and implemented SCCM 2012.
• Packaged Applications for Base Image and assisted in Installing Base Images on Desktops and Laptops using LAN/ WAN, PXE and MDT services.
• Used SCCM and USMT for desktops and laptops to migrate from Win7to Win8 for local and remote
• Provided Level III support to troubleshoot deployment issues, desktop software conflicts and client health issues.
• Coordinated UAT (user acceptance tests) with end users, remotely assisted End Users for testing the Packages.
• Performed testing and validation prior to production implementation
• Used HP Quality Center for assigning tickets and requests.
• Assisted in creating and maintaining support documentation for deployed applications
• Managed software updates through WSUS, SCCM 2012 R2.
• Maintained SCCM client troubleshooting skills on the Windows 7 platform.
• Troubleshooting OS Deployment and task sequence errors.

Environment: Install shield 2012, Admin Studio 11.5 /12.0, Win 7 64-bit, Win7 32-bit/ Win8, VMWare, AD, VBScripts, SCCM 2012 r2, MDT2012

Confidential, VA

SCCM Administrator/SCCM Engineer

Responsibilities

• Demonstrated experience in SCCM 2012 Implementation to servers and workstations
• Worked with SMS/SCCM Admin Console features & functions and comprehends the SMS/SCCM client logs in relation to SMS/SCCM client installation, software distribution, remote control
• Used VB Script for creating Custom Actions and Implemented automated procedures for deployment of applications via SCCM
• Worked on Intune integration, application configuration and task sequencing with SCCM
• Managed the deployment of applications and policies, monitoring hardware, and software inventory through
• Hybrid
• Assisted in enrolling mobile devices, created and deployed Wi-Fi profile certificate profiles through Intune Hybrid
• Worked on Azure Active Directory in configuring features like Multifactor Authentication, Self Service password reset and reporting the admin visibility of possibility security risks.
• Managed licenses for all the users in the cloud through O365 and Azure
• Worked on enabling dynamic group feature which helps in adding new users to the group automatically
• Provided tier 3 support for the help desk techs for software deployment, patch management, client-health, asset management and problem resolution
• Worked with Flexera Admin Studio 11.0 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP)
• Worked on virtualizing the applications using App V 5.0 and publishing them to users using SCCM 2007 and 2012
• Coordinating UAT (User Acceptance Test) with users and Business Analyst groups
• Defined and maintained tasks and daily checks
• Troubleshoot and fix SCCM site connectivity issues
• Worked on backup and recovery of SCCM Primary and Secondary sites
• Created, modified and customized MSI, MST and MSP using Orca

Environment SCCM 2012/2007, Orca, PowerShell, VB Scripting, Batch Scripting, BMC Remedy, VM Ware 8.3.2, VB Script, Windows 7, Windows XP, Windows Server 2000/2003/2008, Active Directory, Admin Studio 11.0, Install Shield 2012SP1, App-V 5.0, Azure Active Directory, O365, Intune

Confidential

Application Packager

Responsibilities:

• Used Wise Package Studio 8.0 for packaging and repackaging
• Worked on Silent Installs for certain application to automate them for software distribution
• Packaged applications for Windows XP & Win7 in a Lock Down Environment
• Packaged and scripted various Microsoft Application like Office 2007/2010 and other office Products
• Used Setup capture for creating (MSI) for various vendor EXE’s
• Virtualized applications using Microsoft APP-V, implemented advanced app-v deployments such as read-only cache for VDI
• Created Transforms (MST), Merge Modules (MSM) and Patches (MSP) per the package requirement
• Created Upgrades for the existing packages
• Worked on .REG files like creating and merging, debugging the invalid entries and working with
• existing registry using VB Scripting
• Used VB Script& Wise Scripting to create Custom actions for Applications. Used Primal scripting tool for comparing, merging and editing the scripts. Used Lotus Notes for communication (mailing utility). Coordinated UAT (User Acceptance Tests) with end users
• Created and tested the Packages with end users via RAP (Run Advertised Programs) by creating Pilot SMS in Test environment
• Performed testing and validation prior to production implementation
• Created SMS Packages, Collection & Advertisements for deploying the applications
• Used NWS ticketing system for creating a ticket/request for packaging
• Created PTM’S (Production Turnover Management) for tested packages for setting up Deployments. Communicated and analyzed business requirements to produce an implementation plan
• Co-ordinate with End users & App owners for testing & other Issues related to Applications deployment.
• Deployed packages into Production via SMS.
• Assisted in creating and maintaining support documentation for deployed applications

Environment: Wise Package Studio 8.0, Windows XP, VM Ware, Win 7(32bit), AD, SMS, VB scripts, Wise Scripts.