SUMMARY

• Around 11 + years of experience in Information technology, Support & Services, to work in a Backup environment

TECHNICAL SKILLS

Environment: s: Netbackup 7.7.2, 7.5, 6.5,EMC Avamar 6.0, 7.1,7.2,7.3,Networker 8.1,8.2, 10 NetApp and EMC Data domain VTL’s ( 5.2.2), Decru Data Fort 1020, Data Domain 860,890,9500 with 5.4,5.6 OS

Software: Solaris 9, 10, 11 and Redhat Linux 5.0, 6.0, AIX, Windows 2000, 2003, 2008, 2012, XP, Win2010, ACSLS.

Servers H/W Model: Sun StorageTek L 700, SL3000, SL500, C4 Tape libraries, Storage Area Network, NetApp VTL 700, NetApp Filer FAS8000, FAS2500, Disk Shelves, Storage Media & Network Switches.

Storage Model: NETAPP - FAS 6040, FAS 3070, FAS 3040

Switch Model: Brocade 12000/4900/ and Cisco

EMC SAN: Clarian, Symmetric,NFS and CIFS shares.

Virtualization: VMware ESX Server 2.5/3.0.1, VMware Virtual Centre 1.2/2.0

Ticketing Tool: BMC Remedy, CA USD,Peoplesoft HDFS, SNOW

Reporting Tools: EMC Data Protection Advisor, Ops center,Oasis.

PROFESSIONAL EXPERIENCE

Confidential, Weehawken, NJ

Sr.Storage Consultant

Responsibilities:

• Configuration and Maintenance of Auto Image Replication (AIR) with Netbackup 7.7.2
• Configured NDMP backups using Local, remote and 3-way concepts.
• Configuration of NFS, CIFS and Storage Units on datadomains on 860/890
• Bring down/up ACSLS db gracefully for tape library maintenance activities.
• Migrated End of life master and media servers successfully on to new hardware
• Evaluate logs and troubleshoot errors in Netbackup to minimize recurring failures
• Managing SL8500,SL3000 and SL500 Tape libraries with SLConsoles and ACSLS servers
• Managing duplication of backups with Vault and SLPs
• Creation of subclients for filesystem backups, Oracle, SQL, Lotus notes and Sybase database backups.
• Metrics reporting
• Custom reports
• Setup and maintenance of SAN and NAS, NDMP backups
• Media management
• Deployed automated scripts for Scratch tape and Backup failure alets using SHELL SCRIPTING. provided reports required for audit purpose by using reporting tools EMC DPA, Veritas Opscenter and Shell scripting
• Working on day to day backup operations to fix backup failures and monitoring alerts
• Configure Oracle, MSSQL and Exchange backups with Avamar
• Worked on windows servers 2012 to install backup client software, as part of troubleshooting used to work on services utility to check logs, regedit utility to adjust parameter as per vendor recommendation.
• Configured Avamar root to root replication
• Active contribution in Disaster Recovery
• Working on day to day Avamar backup failures
• Worked on Cloudboost backups with Networker
• Configured Networker managed replication to Cloudboost as destination.
• Configured backups for couple of Active directory servers with differnet backup applications including Avamar
• Develop Avamar Solution Documentation (including Runbooks and Procedural Documentation)
• Responsible for advanced troubleshooting of backup and recovery related issues.
• Create Datasets, schedule, retention
• Change Expiration of Existing Backups
• Used to work on advanced troubleshooting of backup failures and restore requests which we receive from Redmedy ticketing tool.
• Access Agent Installation Packages
• Create Domains, Sub-Domains and Groups
• Configure Oracle using DDBDA with RMAN
• Configure Exchange backups using DDBMA
• Move Clients between Domains
• Retire and delete clients
• Deployment of VBAs in VMware backup environment
• Participates in the execution of the business continuance and disaster recovery plans.
• Proactively worked on RMAN, SQL, VMWARE, NDMP backups configurations and backup failures in Avamar
• Worked on Disaster Recovery, Site Failover, Replication
• Installation of client software in Avamar and Networker environment
• Configuration of Vmware backups in Netbackup,Avamar and Networker environments
• Management of tape libraries and media in ACSLS environment
• Configuration of tape drives and tape libraries in Networker and Netbackup environment
• Installation and Configuration of DPA
• Creating custom reports using EMC Data Protection Advisor (DPA) as per the business requirement.
• Experience in NetApp Filers quota Management, CIFS shares, NFS exports, Data migrations
• Hands on Experience with NetApp Filers FAS 6040, FAS 3070, FAS 3040
• Experience in troubleshooting the performance issues on the filers by collecting Core Dump and Perfstats
• Experience in Installation, Configuration and integration of NetApp filers with the Windows and UNIX environment

Environment: Netbackup 7.7.2,EMC Avamar 7.0, 7.1, 7.3,Networker 8.1,8.2 Data Domain OS 5.4, 5.6,5.7 Linux, Solaris, Windows 2k series, Data Protection Advisor 6.1, 6.2

Confidential

Sr. Storage Administrator

Responsibilities:

• Walk through the configuration of AVAMAR on clusters which include Solaris Servers, UNIX, Linux, MS Ex-change 2000/2003, MS SQL, File Servers.
• Hands on Experience in AVAMAR Backup Tool.
• Configure the Data Domain Using the NBU Administration Console
• Configuration of NFS, CIFS on data domain which are used for the RMAN migration activities
• Troubleshooting of backup failures for VMware, Oracle RMAN, SAP, Exchange,
• Configure Basic Replication via Management Console
• Used to perform tape drive zonning activies with Brocade and Cisco switches which are as part of dedicated backup infrastructure
• Worked on windows servers to install backup client software, as part of troubleshooting used to work on services utility to check logs, regedit utility to adjust parameter as per vendor recommendation.
• VLAN is used to segregate the clients according to the network.
• Configuration and managing of Exchange and Active directory Backups
• Server/Client installation on different platforms (Unix/Windows/Linux).
• Managing Domains, Clients, Users through AVAMAR Administrator console
• Used EMC storage to perform tape drive zonning activies with Brocade and Cisco switches
• As part of day to day administration, we used TCP/IP, HTTP, NTP, DNS, M LLP, NDM to troubleshoot backup failures due to communication issues. Create and Manage Dataset, Schedule and Retention Policy
• Monitored AVAMAR backups and used to work on advanced troubleshooting of backup failures and restore requests which we receive from Redmedy ticketing tool.
• As part of day to day activities, have to login administrator console to perform health check of the server and to perform administration tasks like adding, retiring clients and other tasks.
• Involved and performed disaster activities using AVAMAR using root to root application and Netbackup
• Strong Knowledge of EMC Avamar and Networker concepts.
• Performed tape drive zoning with Brocade 12000/4900/ which are into dedicated backup infrastructure.
• Performing health checks and working with vendors on port issues on Brocade 12000/4900/4100
• Responsible for advanced troubleshooting of backup and recovery related issues.
• Generating different kind of backup reports and sends to customer.
• Backup Infrastructure for Load balancers, MSSQL using EMC Avamar and perform end to end setup and execute the necessary use cases and test-cases on it in order to optimize the performance.
• By Using DPA Backup reporting tools provide the accurate success rate to management in Daily/Weekly Calls.
• Configuring the Replication across the datadomain
• Configuration of NFS, CIFS on datadomain which are used for the RMAN migration activities.
• Configuring Networker Controlled Datadomain Replication for DDBoost devices.
• Media management Networker environment
• Configuration of client backups with client Direct option in Networker environment
• Configuring DATADOMAIN VTL solution and Boost solution.
• Configuration of tape drives and Juke box in Networker data zone
• Implementation of MSSQL and Oracle backups over DDBOOST.
• Maintain the balance between the server, storage node and client versions and working on the compatibilities with Datadomain

Environment: EMC Avamar 6.0 /7.1, Networker 8.1, 8.2 Data Domain., UNIX, Solaris 8, 9, 10; Linux 5.x, 6.0.

Confidential

Responsibilities:

• Worked as a Team Lead in the Production Netbackup Team.
• Managing Escalations from customer.
• Spoc for all High priority issues.
• NetBackup troubleshooting for various domains and resolving the issues
• Health Check review of various NetBackup domains
• Participation in changes, migration activity related to NetBackup environments
• As part of day to day administration, we used TCP/IP, HTTP, NTP, DNS, M LLP, NDM to troubleshoot backup failures due to communication issues.Create and Manage Dataset, Schedule and Retention Policy
• Supporting NetBackup product with more than 50 Master servers
• Troubleshooting on NetBackup, VTL, EMC Data Domain, SL3000, L700, SL500 and C4 Tape library.
• Collaborating with various Vendors /Teams to get the issues fixed.
• Reviewing of all Aged incidents with the Management on weekly basis
• Working with Leads of different teams for team member collaboration for effective results in Production Support.
• Interacting with the Incident, Change, Problem management and Client Managers to have a smooth function of the Production support by not giving any chance for conflicts.
• Installation of NetBackup 6.0/6.5/7.5 client software on all the Confidential & T Servers to take the Backups.
• Master and media servers Up gradation from NetBackup 5.x to 6.0 and 6.5 to 7.x.
• Helping Clients patch up their NetBackup edition to the latest patch level to resolve the discrepancies with the previous NetBackup edition/patch level.
• Troubleshoot DPM errors and issues
• Installation and Configuration of DPM
• Monitoring backup in DPM environment
• Perform daily routine maintenance such as Monitor Backups/Restores, Auxiliary Copies, Disc Libraries, Tape Libraries, Media Agents, DataAging and troubleshoot failed Backups/Restores.
• Generate Backup / Restore / Disc Utilization / Storage Policy Copy / License capacity reports for the management with dashboards that provide visibility in to overall operation and performance of the backup environment.
• Monitor and report backup performance and storage availability and assist with performance troubleshooting and analysis.
• Participate in Data Center Migrations working closely with Datacenter / Server / Application / Database teams and external vendors attending daily SCRUM calls
• Working and coordinating with Datacenter / Hardware and Wintel / Unix teams on hardware failures, Operating System and database patching.

Environment: Netbackup 7.5.0.4, NetApp VTL’s, DD,DPM 2016, UNIX, Solaris 8,9,10, Exchange 2010 and VxVM; Linux 5.0, 6.0; & NetApp and SAN.

Confidential

System operations Lead Specialist

Responsibilities:

• To manage the day - to-day tasks, operation and problem-solving of a team to meet with the required service level Agreements and standards.
• To configure backups for a server holding 6 TB data.
• As a NetBackup engineer, installed NetBackup SAN Media software, configured tape drives on the SAN media server and storage units on master server along with file system backup policy, tested the backups and restores.
• Interacting with Clients, Service management & Hardware/Software Vendors.
• Backups and Restores of the files using SNAPSHOT feature on NetApps server.
• Backups and Restores operations using Netbackup 5.5/6.5/7.1.
• Providing support for more than 300 applications.
• Work with other teams, server owners and application owners of the servers to be migrated and fix the maintenance window through Change management system
• Coordinating with onsite team for Knowledge transfer
• Engaging Symantec Support for resolution of critical issues related to Netbackup
• Troubleshooting Backup and Restore related issues in the environment.
• Installation of NetBackup server, Media servers and clients in UNIX and Windows environments.
• Designing and implementing backup solution using VERITAS NetBackup 6.x and StorageTek SL8500 libraries in ACSLS environment
• Netbackup automation using shell scripts
• Worked on Configuration of Ops Center for various domains
• Tape ejects and Scratch media request for different Recall accounts and media management in all DC's
• Designing and Planning of Backup policies. Modify and optimize backup schedules
• Proficient with Netbackup GUI and command line utilities.
• Monitoring of Backup Exec Backups
• Troubleshooting backup failures and Media management in Backup Exec environment
• Monitoring of Avamar backups
• Managing tape libraries L700, SL500, SL3000.SL8500, IDICi2000.
• Handling Drives issues and Bouncing NetBackup Services if drives are in AVR mode or drives in the hung state situation.
• Working with change and problem management process
• Responsible for ensuring that trouble tickets, daily reports, logs and changes are completed.
• Experience with managing and supporting backup solutions for large database environments.
• Worked closely with operations, project management, application development, network security, storage and DBA teams to develop scalable, maintainable, consistent, highly available backup architectures that meets business objectives and set relevant service-level agreements.
• Analyzing backup system performance, collects information, and prepares summary reports through EMC DPA and ops center.

Environment: NetBackup 6.5/7.1,EMC Avamar, Data Domain,Backup Exec Pure disk.

Confidential

FMS Engineer

Responsibilities:

• Providing Service to the clients on issues related to Desktop systems including Software installation.
• Establishing Network Work groups for Clients
• Day-to-Day to activities like Allocation of Trouble tickets and co-ordinate with the relevant teams to resolve Client issues.
• Interaction with clients and attend meetings.
• L1 support for Veritas Netbackup 4.5,5.x environment
• Engaging HP,SUN on tape drives hardware issues
• Attending Incident calls to represent ongoing backup issues
• Responsible for monitoring the backup servers worldwide.
• Responsible for Netbackup client Installation and configuration of backups for new servers.
• Regular monitoring for Successful completion of backups.
• Special Monitoring for Backups of Database Servers, Exchange Servers
• Tape Management and ensuring availability of Tapes in Juke Box by coordinating with Offsite team
• Coordinating with vendors on tape drive issues.
• Working on ticketing system on backups and recoveries

Environment: Veritas Netbackup 4.5/5.1, UNIX, Solaris 8,9,10