SUMMARY

• Over 6+ years of experience in the design, integration and implementation of complex virtual environments with in - depth experience with Citrix virtualization technologies.
• Managed VDI assignments and user sessions using VMware Vsphere and Citrix XenCenter
• Design, engineer, build and maintain Citrix Infrastructure including Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix NetScaler, etc
• Experience using Citrix NetScaler to perform load balancing and access gateway functionality.
• Experience on Configuration and Monitoring of Citrix Netscaler (Both MPX and VPX )
• Worked with Citrix Meta-frame presentation server 4.0/4.5 and XenApp 5.0/6.0/6.5 farms for over 500 applications and published desktop for over 1500 users, installed on VMware VSphere ESXi 4.0/5.0 and physical environments. Supporting over 5000 users worldwide.
• Provided 500+ applications onto XenApp 6.0/6.5 and XenApp 5.0.
• Designed, Implemented and trouble shoot VMware vSphere ESXi 4.1/5.0 environments for a consolidating servers project consist of an environment of 500+ servers.
• Installation, Configuration Maintenance and Troubleshooting of Citrix XenServer 6.2.
• Installed and maintained Citrix Presentation Servers 4.x and XenApp 5/6.x servers with up-to-date latest rollup hot fix and service packs for Windows 2003/2008/2008 R2.
• Configured desktop virtualization software application using XenDesktop 4/5 for preconfigured standalone systems and thin-clients.
• Provisioned new physical and virtual servers using Citrix PVS 5.6/6.0/6.1 for expansion of XenApp farms.
• Adept in installing, configuring and troubleshooting Citrix Access Gateway, EdgeSight 5.4 and AppSense Management Suite 8.1
• Extensively worked in windows Active Directory (AD) environments to design, setup, architecture, maintenance, replication, Trust Relationship and enforcing domain group policy.
• In depth knowledge in RDS, Terminal Services, GPOs, IIS, DHCP, DNS.
• Deployed server and workstation service pack and hot fix updates/ patches using Microsoft WSUS.
• Extensively worked with Windows NT 2003/2008/2008 R2 server architecture and administered them successfully on HP/Compaq, Dell PowerEdge, IBM xSeries Hardware Platforms.
• Configuring Metaframe Presentation Server Policies, Load Management, Printers and Wyse Thin Devices.
• Completed a Citrix DataCenter Migration successfully and implemented the Citrix Virtualization XenApp/XenDesktopProject with minimal downtime.
• In-depth knowledge of Citrix administrative tools and utilities.
• Ability to coordinate with end users to provide support and resolve Citrix issues.
• Ability to make repairs, updates and other changes necessary to ensure maximum performance.
• Ability to support user requests for application installation.
• Desire and ability to learn new technologies, concepts, and skills quickly and effectively

TECHNICAL SKILLS

OS: Windows 2000 Server, Windows 2003 and 2008 Server, Windows NT 4 Server and Workstation, Windows XP, Windows Vista (Professional and Home), Red Hat Linux 9

Networking Protocols: TCP/IP, DHCP, DNS, WINS, Active Directory, Terminal Services, FTP

Hardware: Cisco UCS B200,HP C7000, HP Prolient DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade BL35p,BL460c G6, BL 465c G6 IBM X Series

Virtualization: VMware ESX 2.01,2.5,3.0, 3.5,4.0,Vmware Infrastructure 2.0/3.0, Putty, Vmconverter, VMware vSphere, VM vCenter server, VMware vMotion, VMware view, VMware ThinApp, VMware Workstation, VMware Player

Terminal Application Servers: Citrix Metaframe PS 3.0/4.0/4.5 and XenApp 4.5/5.0/6.0.

Databases: SQL Server 2000/2005/2008 , Oracle8i, 9i, 10g, MS-Access, My SQL

Web Technologies: HTML, PHP, XML

Web Servers: IIS 5.0/6.0/7.0

Mail Servers: Microsoft Exchange 5.5/2000/2003

SAN: Hitachi Freedom store 9900, EMC Clarion CX700, EMC DMX2000, XP1024, XP12000, SUN A5200, D1000, A1000.

Tools: VNC, WebEx, ADMT, Remedy, IBM ISM MAXIMO, AD Snapshot Tool, Tivoli Backup Exec, DS View, ILO, Network Register and Blade Logic

PROFESSIONAL EXPERIENCE

Confidential - Houston, TX

Sr. Citrix Engineer/VMware

Responsibilities:

• Designed and Deployed Citrix XenApp 6.5/7.6 Farm project for 5000 + users and 180 applications based on 400+ VMware servers based on ESXi 4.1/5.
• Design, engineer, build and maintain Citrix Infrastructure including Citrix XenDesktop, Citrix XenApp, Citrix StoreFront, Citrix NetScaler, etc
• Experience using Citrix NetScaler to perform load balancing and access gateway functionality
• Experience on Configuration and Monitoring of Citrix Netscaler (Both MPX and VPX )
• Migrated environments from Presentation server 4.5 to XenApp 6 and finally to XenApp 6.5 involving more than 200+ Production VMware ESXi 5 servers.
• Migration of 200 Citrix Servers from XenApp 5 to XenApp 6.5 without disturbing the old environment for 52 different applications.
• Major role in redesigning Citrix architectures for improved performance as well as designed new farms for better application virtualization.
• Deployed Extending XenApp 6.0/6.5 Farm strategy rapidly by installing and configuring Citrix PVS 5.6/6.0/6.1.
• Troubleshoot end user Citrix application access issues to other complicated presentation server related issues.
• Redesigned Citrix architecture for improving Citrix end user experience over the WAN and increased printing speeds as well.
• Managing 50 virtual machines used for both Citrix and Windows Core Administration Infrastructure Services.
• Managed upgrades of Service Packs, Patches/Hot fixes at both physical and virtual environments
• Coordinated and worked closely with the SAN Admins for storage needs as per the requirements along with planning future storage needs.
• Citrix Streaming Profiler/Citrix Administrator role in rolling out Virtual Desktops to 22,000 users globally.
• Testing and monitoring server health using Citrix EdgeSight for XenApp 6.0/6.5 environment.
• Participated in On-Call rotation for supporting production strictly maintaining SLA.
• XenApp and Access Gateway Reconfiguration and NetScaler Global Server Load Balancing
• Published 1120 XenApp applications, 2000XenDesktop 5and created 98 Worker Groups for Test, QA and UI environments for 5200 users.
• Responsible for more than 300 P2V’s conversions (VMware v5) and V2V conversions (v4.1 to v5), migrated host and data stores of more than 1500 Virtual Machines and more than 1000 VMs tools/hardware upgrades.
• Created user guides for Citrix application access via Web Interface website and Citrix client installation.
• Streamed virtual applications using Microsoft App-V to Citrix servers and delivered to end users as published applications.
• Upgrading VM’s from windows server 2003 to Windows servers 2008.
• Installed and configured Citrix web interface and secure gateway.
• Designed a challenging Citrix Printing Strategies for improving printing over the LAN and WAN connections by enforcing Citrix policies.
• Install and document Disaster Recovery (DR) architecture of Citrix XenApp6.5 application servers on a remote DR site. This site includes Provisioning Server6.1, Password Manager, XenApp 6.5, Web Interface servers and replicated SQL DataStore.

Confidential - Chicago, IL

Citrix Engineer/VMware

Responsibilities:

• Administer production servers/ network infrastructure that include Windows Administration of Domain Controllers, IIS Web Servers (HTTP/S/FTP and SMTP), file and print servers and terminal servers on Windows 2008/2008 R2. Work with Software vendors to provide optimum system performance and availability.
• Support Active Directory (maintenance, upgrades, Group Policy, troubleshooting) and changes to meet the clients growing needs of Windows servers management and administration
• Consultant for a Server Consolidation and Infrastructure setup project consisting of following: Clustered VMware
• ESXi on HP DL380 G6, Virtual Center, VMotion, VMware HA, DRS, Virtual Machines templates, Sysprep, etc.
• Installed and configured Citrix XenApp 6.5 farm with multiple zones based on geographical locations.
• Created 6 Datacenter Infrastructure based on Windows Server bit Active Directory with 3 parallel networks i.e. Business Network, DMZ and Management.
• In depth knowledge of server administration, networking and security, Data center migrations and consolidations, Storage administration, Computer Operations, Network Services, Desktop Services, System Development, Enterprise information management for end users.
• Upgraded Citrix XenApp 4.5 farm to XenApp 6.5 farm with the latest hotfix roll up packs
• Engineered, maintained and supported 130 Citrix Servers, managing 350 published applications and deployed 2000 XenDesktop environment for the Virtualization project.
• Deployed a total Citrix based virtual solution, removing all physical servers from the infrastructure to streamline administration and support.
• Created, tested and applied new Citrix policies and custom load evaluators based on line of business requirements. Customized applications using windows policies.
• Created user guides for Citrix application access via Web Interface website and Citrix client installation
• Web Interface, Secure Gateway, Power Shell, Shell & VB Scripting for various Administrative tasks.
• Build, Deployed and Configured VMware Guests for Windows 2008 R2, Windows 2008 and Windows 2003Servers.
• Windows OS build, IP Configurations, Domain Builds, Active Directory Site Builds, GPO, and Support and administration.
• Symantec Endpoint Protection, Installation, Configuration, Custom Client Package build and remote/local deployments Windows Server bit Domain Controllers, DHCP, DNS and KMS Servers.

Confidential - Jersey City, NJ

Citrix Engineer

Responsibilities:

• Regularly managed Citrix NetScaler for view, monitor and manage users, alerts, servers Familiar with Orion, used to view nodes, health of servers and load balance.
• Experienced with server update, SCCM, Update Util.
• Upgraded managed Receiver 4.3 for windows, 12.1 for Mac users, company or BYOD machines.
• Trouble shouted Citrix Related issues, helping clients familiarize new technology.
• Worked with Mac engineers to design and gain ease of use for mac users coming to newer versions of Citrix Receiver 12.1.
• Communicated with different team members of different departments to update and apply new patches Familiar with Tricerat, opted for active directory profile management, folder redirection Experienced in Service Now (SNOW) ticketing software.
• Experienced with RES workspace Software, implemented and accessed for data collection, profile management and alert management etc.
• Implemented Citrix Edgesight for report creation, user session, profile duration.
• Regularly used Citrix insight for external data collection as well as session and to understand LAN Latency and record progress.
• Introduced login VSI and login PI, incremental in testing of server performance, Session slowdowns and hosted virtual machine.
• Configuring and managing of Permissions in vCenter Server.
• Patch Management in ESX Server through UPDATE MANAGER and accessing the ESX Server using Putty.
• Editing Failover and Load Balancing Policy for a Virtual Switch.
• Configuring Active Directory Settings, and monitored Server Health Status of the CPU processors, Memory, Fans, Temperature.
• Monitoring, managing and reporting daily, weekly and monthly server status.
• Scheduling backups and restoring backups as required.
• Assigning rights and privileges to users to access files and folders.
• Installing, configuring and troubleshooting DHCP and DNS servers.
• Remote Server Administration through Remote Desktop Connection.
• Antivirus Installation and maintain regular updates.
• Knowledge and experience in DNS, DHCP, Active Directory Services & Microsoft Exchange.

Confidential - Emeryville, CA

Windows Engineer/Citrix Administrator

Responsibilities:

• Design, Installation, configuration and troubleshooting of ESX servers 3.5.
• Administrating Vmware infrastructure 3.5 using vCenter.
• Installation and implementation of vCentre server to administrate the ESX servers which include licensing, HA/DRS clustering, managing the Fiber channel/ISCSI SAN storage configuration.
• Configured and managed VMware ESX Server 3.5 and Virtual Center.
• Designed and implemented a 45 node ESX environment using multiple clusters.
• Converted 150 plus physical to Virtual conversions for datacenter consolidation project.
• Management and administration of Windows 2003 Active directory.
• Installation and configuration of VM’s using templates and cloning and managed using resource pools.
• Upgrading VM’s from windows server 2003 to Windows servers 2008.
• Installation and configuration of new domains including DNS, WINS, Group policies and Design and implementation of Tier1 applications for larger clients.
• Citrix Presentation Manager Management and troubleshooting.
• Hands on experience with HP Proliant Servers and Dell Power Edge rack mount servers.
• Build a Visual Source Safe (VSS) Sever for our internal IDM documents management.