SUMMARY

• IT Professional with twelve plus years experience in the design, development and delivery of leading edge technologies, systems applications and operations to meet challenging business demands.
• Strong qualifications in all facets of project development, from initial feasibility analysis and conceptual design through documentation, implementation, user training and enhancement.
• Excellent organizational, leadership, team building and project management qualifications. Successful in transforming requirements into solutions, ensuring continuity of services, designing and implementing efficiency programs, and employing dynamic resolutions to assigned tasks.

TECHNICAL SKILLS

Operating Systems: Windows 2000/2003/2008/ XP/7

Software: Active Directory, SMS 1.2/2.0/2003 , SCCM 2007, 2012 R2, MOM 2005, SCOM 2007

Tools: & Languages MDT, VB script, SQL Script, PowerShell, WMI Query Language (WQL)

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

SCCM Architect

Responsibilities:

• Windows 7 from Windows XP rollout.
• Configured new package distribution matrix.
• Built a development infrastructure for testing and sandbox prototyping.
• Worked closely with MacAfee consultants at location to utilize OSD on encrypted workstations.
• Worked to improve reliability of patching (WSUS) in SCCM 2012.
• SCORCH integration.
• Managed upgrade project as well as junior members of team.
• Day to day operations and troubleshooting.
• Integration with BMC Remedy incident management.
• Kept management apprised of project progress and roadmap.
• On call rotation inside our infrastructure team.

Confidential, Houston, Texas

Senior SCCM Consultant

Responsibilities:

• Roll out of Windows 7 into a Windows XP environment.
• Added several SCCM secondary sites to handle increased usage of SCCM.
• Created a schedule to update remote locations through satellite uplinks.
• Created a test lab for the new SCCM 2012 and ran workshop to identify new features that we could leverage.
• Built the MDT database for dynamic OSD.
• Resolved issues with their VPN tunnel that was causing remote machine that were out of scope to update.
• Updated management for Hess and Long View as to our time lines and projected cost of project.

Confidential, Sugarland, Texas

Senior Software Engineer

Responsibilities:

• Monthly updates through SCCM and WSUS server.
• Antivirus updates were also tracked and deployed to environment.
• Created portals for client access to software.
• Operating System deployment and configuration
• Monitored software usage and in conjunction with software purchasing resource.
• Responsible for SCCM coordination and was lead for SCCM projects.
• Experience with IIS 6 and version 7 which is part of server 2008.
• Built and maintained customer knowledge Base for support personnel.
• Implemented upgrade project to deploy secondary distribution points Worldwide.
• Worked with GE and several other medical vendors to exclude vital patient equipment from unapproved updates and patching.
• Built several tools to assist SCCM group in diagnosing issues.
• Provided direction for troubleshooting server and client issues from deployments.

Confidential, Houston, Texas

Senior Software Engineer Consultant

Responsibilities:

• Coordinated Global implementation for SCCM that processed over 1,000 requests a month.
• Developed web reports as well as maintained the intranet web reporting services.
• Java and VB Script used for self service web pages for the clients
• Generated reports status meetings to justify quarterly expenditures.
• Set reasonable targets with supplied human resources.
• Experience with IIS 6 and version 7 which is part of server 2008.
• SAP frontend packaging and deployment through SCCM.
• Automated resolutions to common issues with the help of SCOM and SCCM.
• Built and maintained customer knowledge Base for support personnel.
• Implemented upgrade project to deploy secondary distribution points Worldwide.
• Controlled centralized software distribution and ITMU patch/update management for all Operating Systems.
• Maintained over 4 child primaries, 150+ secondary/distribution point servers.
• Headed project to clean up AD after several acquisitions caused fragmentation and illogical and redundant sites and containers.
• Provided direction for troubleshooting server and client issues from deployments.
• Creation of SCCM reports to all requesting support client teams.
• Architected and implemented SCOM 2007 with one root management server and subsequent management servers at each datacenter.
• Scheduled desktop operating system deployments.

Confidential, Houston, TX

Senior Project Administrator Consultant

Responsibilities:

• As team lead maintained SMS Architecture for global deployment and inventory.
• Provided third level support for production issues.
• Administrated c.Support (ITSM solution) tickets to provide resolution to global clients problems.
• Designed and documented Disaster Recovery for SMS support.
• Implementation for Life Cycling old server hardware in the SMS Hierarchy.
• Enhanced environment for ITMU patches and maintaining highest delivery numbers since it was brought into Lyondell (99.9 % success rate).
• Daily support clients using Advanced Client Spy, MP Spy and MP Troubleshooter, Policy Spy, and SMS Trace.
• Creation of SMS reports to deliver information to the clients with minimal intervention from IT staff.
• Worked with MOM to view reports of daily issues and determine course of action to fix problems. Worked with MOM team to define reports, configure agents and overrides.
• Manual deployment of Intergraph Aim suite with connectivity testing across nationwide WAN.
• Maintained SQL Server 2000 SP4 server on the primary sites making sure that SMS maintained the highest level of functionality.
• Administrated and supported the McAfee AV / EPO hierarchy for Lyondell.

Confidential, Houston, TX

Packaging Administrator

Responsibilities:

• Implemented SMS 2003 architecture and scripting of application for deployment at Shell.
• Instructed other support personnel on scripting of applications using SMS packaging utility.
• Documented processes for all SMS and Packaging functionalities.
• Designed, implemented and deployed SMS 2003 across 200+ subnets, to over 150,000 clients.
• Planned, developed and instituted SMS ITMU for patch management of over 150,000 client systems.
• Packaged Aim GIS software as well as SAP customizations worldwide with focus on functionality testing.
• Worked with MOM to view reports of daily issues with the SMS servers, help to define reports, configure agents and overrides.
• Other responsibilities included troubleshooting desktop issues, VB scripting, software scripting with WISE scripting utility (packing applications) for deployments.
• Created and managed reports, queries, collections, packages, software metering rules, image packages, security and permissions.