Infrastructure Admin - Win/Office365 Resume - Hire IT People

SUMMARY:

With my extensive and broad IT background, I look forward to bringing my skill set to a new organization where I can grow and improve your companies technological strengths and infrastructure.

EXPERIENCE:

Confidential

Infrastructure Admin - Win/Office365

Responsibilities:

Provided assistance for a companywide migration to Office365.
Migrating over 1200 Distribution Lists (Larger ones via PowerShell scripts, smaller ones manually), cleaning out old AD DL’s, Accounts and Mailboxes.

Confidential

SharePoint Administrator

Responsibilities:

Provided tier-3 SharePoint support during a very large migration from both 2007 and 2010 SharePoint farms to On-Premise 2013.
Provided Tier 1 support for issues the first level helpdesk could not resolve.
Extensive knowledge of SharePoint Designer along with working with Web Parts, Master Pages….
Wrote and customized Windows PowerShell Scripts that would perform IIS validation of all sites within the multiple farms that we managed. These were very helpful in testing our farm after systems were modified.

Confidential, Lake Mary, Florida

System Administrator

Responsibilities:

Initially was handed a Cisco 30 blade (B200 M4) environment that was recently installed in a private cloud location located in Georgia and advised to install VMware on all blades and stand up the typical infrastructure for backups (Symantec Net Backup Appliances), install Anti-Virus protection (Kaspersky) and communicate our needs for network connectivity to the blade system.
After the environment was established and performing to our standards, test migrations were performed from our outdated infrastructure in New Jersey over to the new environment. Production migration was in progress when I left the company.

Infrastructure Systems Administrator

Confidential

Responsibilities:

Maintained companies complete infrastructure. Monitored core systems via 3rd party monitoring tools (MonitorIT and others) along with implementation of SCOM throughout the company’s internal support systems. Managed complete infrastructure via SCCM and VMware tools.
Systems administrator for such aspects as Mobile Devices (BES, Good, Maas365), Office 365 (ADFS), On-Premise Exchange 2013, Symantec Net Backup, ADIC Tape Libraries, EMC VNX SAN, Tintri StorageSharePoint 2010 farm. Heavy usage of VMware from virtualization management, VMware Horizon’s Virtual Desktops…
Ensured reliability and up-time of our infrastructure to maintain a 99.99% + availability.
Installed, maintained and upgraded the HP Blade Chassis and blade systems to support vitalization of all the physical infrastructure systems reducing the data centers environmental and power footprint by 75%. Installed fiber connects between blade systems and our VNX and maintained/configured the Cisco fiber switch network.
Performed routine patching and maintenance of all the infrastructure systems.
Customized disaster planning for recover of multiple situations from total building shutdown or water damage to server rooms.
Provided logging for various SOX (Standard of Excellence) Audit reports for SunGard on a quarterly basis including backup routine completion, AD GPO policies, data retention and other items which were requested.
Among other Systems Administrator duties, I have a strong background working with outside vendors resolving issues that are out of scope. This involved remote contact and working with the vendors via remote screen share, custom Windows Power Shell scripting, and pulling information as requested from the vendors.

Confidential, Heathrow, Florida

Internal Helpdesk support

Responsibilities:

Positon centered on taking incoming calls from Veritas/Symantec employees and troubleshooting a wide variety of issues
AD/VPN locked accounts
Cisco VPN access issues
General in-house application issues
Directing end users to web resources and education on policy and procedure for secure networking and application usage.
There was also a heavy demand for assistance with BYOD device issues.
Also assisted with the combining of Symantec and VERITAS merger.
All issues were recorded with Remedy.

Confidential, Lake Mary, Florida

Sr. Tech Support Specialist

Responsibilities:

Client support for remote access including RSA Hard Token cards
Windows 2000 Active Directory administration
Microsoft Exchange administration (5.5/2000)
IBM Tivoli remote control / push software
Support for Nortel VPN and RAS connections
6 months Team Lead experience
Provided New-Hire training

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