SUMMARY:

• An IT Professional with 8 years of overall experience in the field of Windows/VMware Administration/ in the area of Design, Implementation, configuration, administration and maintenance.
• A competent professional with 8 years of experience in IT Industry which includes experience in Windows & VMWare Infrastructure Management, VMWare Virtualization, VMware Administration.
• Comprehensive background in the installation, upgradation, configuration, rollout and support of hardware, software and server OS.
• Experience with HP and Dell Hardware.
• Configuration of Windows 2003/2008/2012 Physical servers using HP RDP, PE, Acronis deployment consoles.
• Working knowledge of Microsoft Clustering of SQL, File Share and Print server applications.
• Involved in server refresh projects of migrating servers from 2003 to 2008 and 2012 accordingly.
• Experience with installing and configuring Windows server 2003/08/12 AD, DNS, DHCP, File and Print servers and other windows services.
• Experience in installation, configuration, upgrading and troubleshooting of VMWare ESXi and vCenter server.
• Experience in configuring and troubleshooting vSphere Storage (VMFS & NFS data stores).
• Experience in creating, deploying and administering virtual machines, managing VM clones and OS templates.
• Creation and configuration of VMWare Clusters, VMWare Fault Tolerance, Resource Pools.
• Experience with backing up and restoration of servers using TSM and EMC Avamar.
• Awareness of ITIL process flow.
• Experience working with BMC Remedy and Service Now ticketing tools.

TECHNICAL SKILLS:

Operating Systems: Windows Family Including Windows Server 2003, 2008 R2 and 2012 R2

Hardware: HP, DELL

Virtualization: VMWare

Monitoring Tools: HP Openview

Deployment Tools: HP RDP, PE, Acronis

Storage: EMC VMAX, IBM XIV

Backup: TSM, Avamar

Directory Services: AD, DNS, DHCP

Process: Change Management, Incident Management, Problem Management, Service Improvement Plan, CSI (Continuous Service Improvements)Ticketing Tools: BMC Remedy, Service Now

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis IN

Sr Windows/VMware Administrator

Responsibilities:

• As a part of Distributed System Engineering and Deployment, need to Configure Physical and Virtual Windows servers as per the LOB/Customer requirements spanned across various Datacenter's globally.
• Windows System Engineer responsible for designing, configuration and deployment of 2003/2008/2012 servers.
• Work closely with Engineering, Infrastructure, Network, DBA, Project Management and Production support teams to deliver the service the Customer/LOB intends to have, by collaborating with the teams.
• Involve in various phases of the project which include Design, requirements gathering, Provisioning, Coordination, Build & Configuration, and Handover to Application team along with smooth turnover to Production Support.
• Configure HP Blade Enclosures and setup Onboard Administrator (OA) and Virtual Connect (VC) for setting up the Blade server profiles.
• Update Server BIOS, Array Controller and ILO firmware to current level.
• Updating Firmware and HP Proliant Support Pack (PSP), HP Service Pack for Proliant (SPP) in servers to bring them up to Current level.
• Deploying OS via HP RDP, Acronis, PE CD.
• Install and configured highly available (HA) systems utilizing Microsoft Clustering and Geo Clustering.
• Deploy and configure a wide range of Application, Citrix, SQL, Web servers depending on the requirement of Customer.
• Patch the serves to current level without having any security vulnerability patches rolled out.
• Install and configure Backup software either TSM or Avamar depending on the type/functionality of the server.
• Bare metal restores (BRM) of servers using both TSM and Avamar.
• Participate in Enterprise DR, preparing DR site and Business Continuity Plan (BCP) test, Server life cycle project including retiring physical and old windows platform server and convert physical to virtual (P2V) and coordination with Application team.
• Familiar with BMC Remedy Tool for ticketing (Change Management, Incident Management, and Request Management).
• Responsible to maintain the server inventory and document the server build/decommission, application installation/configuration, backup verifications, Operating System user accounts auditing, etc.

Environment: vSphere 5.1, 5.5, Windows Server 2003, 2008 R2 and 2012 R2.

Confidential, Seattle, WA

Sr Systems Administrator

Responsibilities:

• Work with Customer requirements and setup servers accordingly which include Physical and Virtual.
• Deploying and configuration of Physical servers on HP ProLiant Hardware using HP RDP console.
• Experience working with Microsoft Clustering (MSCS)
• Work closely with various Infrastructure teams.
• Install, configure VMware ESX, ESXi, within vSphere 4 and 5 environments with Virtual Center management, vMotion.
• Have experience on vMotion, Migration and Virtual infrastructure upgrade.
• ESXi 4.x and 5.5 installation/configuration/patching/administration and troubleshooting
• Allocation of drives from data store to VM, configuring Networking, etc
• Installation and configuration new ESX/ESXi with network and storage configuration
• Providing build, deployment, administration and maintenance of VMware
• Virtual machine migration through VM Converter server edition as well as standalone edition and other tools (P2V, V2V) Upgrade old VM infrastructure.
• Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
• Creating templates from VM’s deploy VM’s from templates and allocate resources.
• Deploying OVF/OVA files for enhanced capabilities based on client requirements
• Generate Performance reports of ESX servers and VMs. Daily/Weekly/Monthly performance report generation

Environment: vSphere 5.1, 5.5, Windows Server 2003, 2008 R2.

Confidential, Nashville TN

Windows Administrator

Responsibilities:

• Providing server support for around 1500 Windows servers hosted.
• BMC ITSM Ticketing Tool used for Incident and Change Management.
• Building new virtual servers in Data Centers and deploying operating system in VMware infrastructure.
• Building templates & deploying OS in physical servers through ILO console.
• Monitoring and resolving issues related with Server parameters like CPU, Memory and Disk
• Firmware upgrade.
• Communicating with vendors for support like Microsoft, IBM, DELL, HP and VMware for any issues.
• The installation, configuration, administration and upgradation of VMware Esxi/ESX 4.x/5.x, VMware Virtual Centre
• Building virtual machines as per the customer requirement.
• Creating Clusters for High Availability and Dynamic Resource Scheduling.
• Creation of Virtual Switches, Ports and Port groups (Management Network, VMkernel for VMotion & Virtual Machine).
• Creating VMFS Data stores by using the LUNs assigned by SAN.
• Creating and managing Windows server 2003/2008 Virtual Machines and Templates.
• Hot and Cold Cloning of Virtual Machines

Confidential, Gaithersburg MD

Systems Administrator

Responsibilities:

• Monitoring & Administration of Windows over 250 Windows 2003 Server Environment.
• Providing Tier - 2 Incident Management Support.
• Was promoted as the SPOC within 8 months, wherein I handled a team of 12 members.
• We at DCOPS (Data Center Operation) provide remote infrastructure support.
• Proactive monitoring of Microsoft server infrastructure services through Systems center operations manager (SCOM).
• Troubleshooting all the server related alerts. Also working on the issues reported by customers (reactive monitoring).
• Commissioning & Decommissioning of Servers.
• Restoring the Crashed Servers due to Hardware or Operating System failure.
• Resolving Disk space & Server Performance issues.
• Creation of DHCP Scopes & DNS Records as per the requirement.
• Resolving the Anti-Virus updates issues and Installation of patches manually.
• Break fix of the Server issues using Remote Administration Tools like ILO and RDP.

Confidential

Windows Administrator

Responsibilities:

• Administering Windows Servers 2003 and 2008 Infrastructure.
• Troubleshooting of High-Availability issues.
• MS Patching servers using WSUS.
• Performing Deployments and Antivirus management.
• Updating the software installations and patches via group policies (GPO).
• Troubleshooting Backup & Recovery tasks.
• Installed & configured Windows 2008 with Active Directory service.
• Handling major incident along with the client to give quick resolution in order to avoid a major outage.
• Preparing reports on regular basis to achieve the targets with more efficiency.