OBJECTIVE

• A position as Senior Network Engineer wif a career goal of Network Architect

SUMMARY

• 10+ years field experience in computer network engineering and administration.
• I have been working most recently at the Confidential lab facility as part of the Datacenter Network Architecture team developing and documenting standardized designs for network applications wifin the Confidential Spectrum Voice and Video services network.
• I have very good troubleshooting abilities, excellent communication skills and pride myself on great customer service.

TECHNICAL SKILLS

Network Technologies: Cisco Routers/Switches 10 years, Cisco ASA Firewalls 5 years, Cisco Nexus switches - 4 years, Juniper Routers/Firewalls 6 years, F5 Loadbalancers 5 years, Routing/Switching Protocols including OSPF, ISIS, BGP, RSTP, HSRP/VRRP 10 years, TCP-IP/DNS/DHCP 15 years, Cisco Callmanager, Avaya and VOIP 3 years, VPN/ MPLS/IPSEC 5 years, Wireless Technology and Security 2 years

Server Technologies: Working knowledge of Windows Server OS including Active Directory, Microsoft Exchange, Linux and VMWare ESX Server

PROFESSIONAL EXPERIENCE

Confidential, Colorado

Network Engineer III

Responsibilities:

• Perform QA and bug testing of network equipment and document the results for devices including datacenter routers and switches, loadbalancers, firewalls and core datacenter switches and routers in a lab environment.
• Troubleshoot and resolve network issues and outages escalated from lab operations team.
• Design, develop, test and document new standardized network solutions for application delivery wifin a national service provider datacenter environment.

Confidential, Denver, Colorado

Senior Customer Implementation Engineer

Responsibilities:

• Perform new VOIP and Data service installation and implementation, initial network and voice circuit configuration, and first level escalation requests.
• Test new circuit installs and coordinate repair activity wif the LEC, project management, voice/data vendors, and field service personnel to activate new services.
• Accurately design complex network solutions requiring multiple dynamic routing protocols such as OSPF, EIGRP and BGP, high-end networking services including L2/3 VPN, MPLS circuits, SIP trunking, network QoS, Metro and Carrier Ethernet, IPSEC, cloud voice & firewall services, and legacy TDM offerings.
• Document all work performed in a comprehensive ticketing system, work closely wif internal customers from Training, Marketing, Repair, and Engineering teams.

Confidential

Senior Network Implementation Engineer

Responsibilities:

• Configure layer 1-4 network equipment to design specifications in a project based environment including routers, switches, firewalls and loadbalancers of various vendors. Primarily Cisco but also including Juniper, Checkpoint and F5. Integrate customer environments into the Confidential 24/7 monitoring system.
• Configure core routers and switches on the Confidential backbone network to provide new services as part of the project including Internet access and MPLS connectivity between sites.
• Create network documentation such as Visio diagrams, switchport assignment spreadsheets, firewall configuration records and disaster recovery procedures
• Act as a liaison between project managers and customers throughout the project providing technical expertise to resolve challenges during implementation
• Troubleshoot and resolve network issues during implementation including night and weekend on-call support.

Confidential, Thornton, Colorado

Network Engineer II

Responsibilities:

• Provide layer 1-4 tier 2 support for enterprise class multinational and multi-vendor networks as part of a high availability 24/7 NOC environment. Support a wide range of network equipment and vendors including Cisco ASA firewalls, Juniper firewalls and routers, Checkpoint firewalls, F5 loadbalancers, Cisco IOS/CatOS routers/switches and Juniper routers/switches
• Network troubleshooting and diagnostic services to internal/external customers in response to system alarms, performance issues, disaster recoveries and maintenance of production services.
• Resolve issues involving TCP/IP routing environments utilizing EIGRP, OSPF and BGP protocols integrated wif an MPLS backbone
• Troubleshoot routing end to end over Confidential 's MPLS backbone
• Diagnose and troubleshoot problems wif site to site and client based VPN tunnels, access list security, NAT/PAT configurations and SSL certificates.
• Troubleshoot issues wif high availability failover protocols including HSRP and VRRP
• Provide support for layer 1-2 switched environments using STP/RSTP, 802.1q and Etherchannel
• Resolve problems relating to F5 loadbalancer environments including health checks, SSL certificates and performing configuration change requests.
• Resolve problems relating to DNS services including new records and zone transfers
• Maintain contact w/customers and various vendors/carriers to resolve problems.

Confidential

IT Technician

Responsibilities:

• Administration and maintenance of network including Avaya phone system, Cisco routers, Netscreen and ASA firewalls and Cisco switches. Maintain VMWare ESX virtual server environment wif approximately 6 virtual servers, VPN/remote access services, server operation, Avaya phone system, Kronos biometric time clock, email and blackberry services, intranet, and data backups.
• Administration and maintenance of Active Directory domain security and Group Policy
• Configure and maintain Cisco and 3COM switches utilizing VLAN segregation, STP and 802.1q trunking.
• Configure Cisco routers w/T1 data and voice, Frame Relay, MPLS, Access List security and EIGRP routing technologies
• Install and maintain Wireless Access Points in a 802.11b/g environment
• Maintain all aspects of network infrastructure including DHCP, DNS, WINS
• Configure and support email services wif Exchange 2000/2003, MX Logic email filtering services and integration w/Blackberries via Blackberry Enterprise Server
• Assisted in build-out of new IT datacenter w/rack mounted environment, UPS, robotic tape library, Ethernet cabling, etc.