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Sr. Backup Engineer Resume

Chicago, IL


  • Accomplished IT professional with 8 years of experience with the pursuit of opportunities in Backup technology CommVault, VERITAS NetBackup, IBM Tivoli Storage manager and EMC Avamar backup technologies.
  • Planned and deployed a complete CommVault Simpana/VERITAS NetBackup solution for data backup/recovery and disaster recovery
  • Responsible for configuring storage/schedule policies, deduplication policies in CommVault and storage units, storage lifecycle policy, SAN media servers etc in NetBackup
  • Configuring & specialized in troubleshooting Physical tape libraries (Sun StorEdge SL100/500, StorageTek SL8500/3000 and IBM 3584 Tape library), Virtual tape libraries
  • (Quantum DXi4700 and Data Domain 880) and Disk libraries (EMC Isilon, Hitachi and NetApp storage)
  • Responsible for implementing file system backup, SQL, Oracle,VSA and NDMP backups .
  • Good exposure in the off - site tape vaulting(Iron Mountain)
  • Proactively looked to improve and add efficiency to current processes and exercised judgment in the decision-making process in order to provide consistent customer service
  • Implemented capacity planning and performance tuning of media agents/servers Ability to handle multiple tasks and work independently as well as a team member
  • Excellent Communication Skills and self-motivated with a high degree of attention
  • Installation, Implementing, Configuring and Administration of CommVault/Simpana (Version 9.0/10/11).
  • Configuring & Managing CommVault Media Agents.
  • Installation (Auto Deployment) & configuring of different types of agents like, File System, SQL.
  • Configuring & scheduling backups and Creating Backup Policies as per requirement.
  • Configuring & Managing Auxiliary copy backups from Magnetic Libraries to Tape.
  • Installation and configuration of backup software for iDataAgent, SQL and Oracle agents, scheduling the clients for backups.
  • Preparing Daily, Monthly backup reports and also providing the enhanced reports to the customer as requested.
  • Storage policy creation.
  • Media agent installation.
  • Index cache configuration for the media agents (network share or Local drive)
  • Troubleshooting all client server and backup related issues.
  • Tape change management in all the sites.
  • Installation and configuration of NetBackup Media server and Client.
  • Worked in Compound NetBackup environment, which contains different versions of backup software e.g. Veritas 6.X, & 7.X,8.1.
  • NBU Master server upgradation
  • Worked on tuning backup policies.
  • Worked on drive issues.


Backup Tools: CommVault 8,9,10,11.VERITAS Netbackup 6.5, 7.0, 7.1, 7.5, 7.6 and 8.0 Tivoli Storage Manager 5.4/5.5, 6.3 and 7.1. Backup exec.

Storage: IBM SAN XIV Gen3,EMC SAN,Netapp, XtreemIO, Sun storage tek libraries, Quantum DXI6800 & Data Domain

Cloud technologies: AWS Solutions Architect Associate

Operating System: UNIX flavors - Solaris 10.0, AIX,VMware and Windows 2000/2003/2012.

Networking: LAN, CISCO routers, bridges, Ethernet switches, and hubs.

Reporting Tools: Service Center, BMC Remedy and SNOW (service now).


Confidential, Chicago, IL

Sr. Backup Engineer


  • Providing Level 4 support for CommVault multi-tenant environment
  • Responsible for backup and recovery for 2000 plus clients
  • Responsible for service pack upgradation as per vendor notifications
  • Responsible for configuring the Media agents, Clients, Storage Libraries, Schedule/Storage policy and Global deduplication policy
  • Responsible for developing and maintaining comprehensive documentation for multiple environments
  • Responsible for installing and configuring CommVault iDataAgent agents for File systems,
  • SQL, Exchange, NDMP, Oracle IntelliSnap backups
  • Implemented the commcell capture and merge operation successfully for one of our critical customer.
  • Responsible for major/minor upgrade for CommVault environments.
  • Responsible for capacity planning and performance tuning for such a complex Commvault environment
  • Providing 24x7 on-call support as part of a larger team
  • Good working knowledge in Oracle/Quantum/Hitachi libraries
  • Involved in multiple projects to implement the commvault infrastructure for new clients
  • Proficient in troubleshooting the different types of backup and recovery issues
  • Backup software technology, Expertise VERITAS NETBACKUP (6.5, 7.1, 7.5, 7.6,8.0).
  • Installation of Master server, Media servers, clients & client agents.
  • Patch Up gradation on Backup Server & Clients.
  • Troubleshooting backup failures on daily basis.
  • Daily health check for Master and Media servers and links ensuring 100% uptime.
  • Working on High priority critical tickets and addressing crisis and production down situations
  • Handling the disk pool issues and troubleshooting them such as disk volume is down, storage server is down etc.
  • Addressing and troubleshooting technical issues such as Drive Downs, Media server’s performance issues, replication jobs, slow backup etc.
  • Maintenance of Libraries IBM, Quantum scalar (i2000, i500), SUN StorageTech (SL500, SL3000, SL8500).
  • Troubleshooting Virtual Tape libraries such as Falcon store & Data Domain.
  • Troubleshooting SLP failures and SLP backlogs with the respect to incidents generated from an automated system.
  • Managing and troubleshooting the APPLICATION backups and restores application backups such as ORACLE, MS-SQL, MS-EXCHANGE and VMWARE.
  • Managing the AIR (replications) and troubleshooting them; doing restores from replication site.
  • Configuring Host properties.
  • Excluding backups for mentioned dates on request of DBA or clients.
  • Managing the MSDP and PDDO.
  • Reimage the OS on NetBackup 5200/5220/5230 while preserving the storage.
  • Policy configuration, Decommission server.
  • Configuration of Volume Pools, Storage Units, Policies, Tape drives and Robot.

Confidential, Horsham, PA

Sr. Backup Engineer


  • Design/Implement/Manage the backups of 11,000 + servers across 6 CommCell servers
  • Maintained the backup success rate above 99% in the client environments
  • Worked closely with Client AWS Engineering team for successfully testing/migration of the CommVault infrastructure by creating CommCell/Media Agent/Client server in the AWS cloud.
  • Installed and configured CommVault iDataAgent agents for File systems, SQL, Exchange,
  • Oracle,NAS and intellisnaps.
  • Configured EMC Isilon library/NetApp storage and Data domains to CommVault backups
  • Configuration of local/shared index cache for backups and created different storage/global de-duplication policies, schedules and balance the backup windows schedule
  • Created SIDB’s and troubleshooting de-duplication problems
  • Worked extensively in Disaster Recovery Exercises (DR).
  • Daily tasks like events checking and job status checking and troubleshooting the backup failures in CommVault
  • In-depth troubleshooting of file system, Oracle, SQL, Oracle and intellisnap backups.
  • Installed and configured CommVault media agents and configure for LAN free backups
  • Successfully implemented the incident tickets automation in HPSM for the CommVault backup failures and saved manual efforts involved in the ticket creation process
  • Load balance backup traffic across media agents and plan for new media agents as required
  • Involved in decommission of old environment and migrating needed clients to new environment
  • Provided on call support and remote support for 24/7
  • Responsible for installing major/minor updates in the CommCell environments
  • Responsible for User account management and group account management
  • Performed and managed periodic performance reporting to support future capacity planning
  • Worked with vendor support for backup/recovery related issues
  • Design/Implement/Manage the backup of 5000+ servers in VERITAS NetBackup 6.0, 6.5,
  • 7.0, 7.1 & 7.5
  • Installed and configured the VERITAS NetBackup agents for file system, Oracle, SQL,
  • DB2, Exchange databases, NDMP Backups, SAN Media server backups, SAN Client and Disk Staging Backups and NetBackup Vault
  • Specialized in troubleshooting the physical tape libraries in Sun StorageTek SL8500, IBM
  • 3584 Tape library and Quantum Scalar issues for backup/recovery
  • Specialized in troubleshooting the backup/restore issues for File system, Oracle, SQL, DB2, Exchange database, NDMP, SAN media server and SAN clients
  • Configured the storage unit and storage unit groups for client’s backup and created & modified the backup policies and scheduling the client backup’s as per the data owner requirements
  • Analyzed the reports, logs and taking corrective and preventive actions
  • Monitored NetBackup DB Catalog and backup product supporting File System Disk Levels for Free Space & utilization
  • Good working knowledge off-site tape vaulting process with Iron Mountain(IM)
  • Provided on call support and remote support for 24/7
  • Responsible for installing patches for system upgrade as required
  • Responsible for User account management and group account management
  • Worked with vendor support for backup/restore related issues

Confidential, Gaithersburg MD

Enterprise Computing Specialist


  • Configuration, Administration of commvault i data agents and B/A clients of IBM Tivoli Storage Manger servers.
  • Monitoring and administration of comcells with version 9.
  • TSM database and Recovery log management like defining additional volumes and mirroring of TSM data base and recovery log.
  • Auditing Tape volume errors and restoring data from copy tape.
  • Planning TSM backups with required retention periods based on the Client Implementation Request and associating them to the schedules.
  • Involving TSM remediation activities like deleting old data from TSM and changing backup schedule as per client approval.
  • Defining administrative schedules for administrative operations in TSM Server for Controlling Migration process, backup storage pools, TSM DB backup, volhist backup, device configuration backup, Expire inventory processes.
  • Troubleshooting Exchange, SQL, Oracle backup failures.
  • Troubleshooting Recovery LOG, Database and Storage Pool related issues.
  • Configuration of TSM Reporting for all TSM servers.
  • Performing the initial and final decommission processes.
  • Involved in TSM migration from one data Center to another data Center
  • Good knowledge on management class rebinding and managing TSM servers
  • Involving in Daily Tape check in and checkout.
  • Good Experience in Management class rebinding as per client requirement.
  • Upgrading NetBackup servers from 7.6.X to 7.7.3.
  • Creating new policies for newly configured servers.
  • Monitoring of CatLog backups.
  • Validation of NetBackup software compatibility matrix
  • Analyze capacity data and develop capacity plans for appropriate level enterprise-wide systems.


Technical Specialist


  • Daily maintenance of Commvault,Veritas NetBackup Enterprise Servers and Tivoli Storage Manager to consolidate all backup and recovery operations.
  • Commvault servie pack upgradation as per vendor notes.
  • Upgraded Veritas Netbackup Master Server 5.1 MP4 to Veritas Netbackup Master Server 6.0 MP3/MP4.
  • Migrated EMC Legato Networker 4.x and IBM TSM 3.2.2 servers to Veritas Netbackup 6.0 MP4
  • Tuned performance of all Netbackup Media and Master Servers. Installed all relevant patches to keep it current
  • Daily maintenance of EMC EDM Servers to consolidate backups & recovery operations to Veritas Netbackup 6.0MP4, EMC Legato-Networker and TSM.
  • Building and upgrade servers to right patch levels, right OS level, right maintenance pack level, edit IP address, checking running daemons, manual start of daemons and services.
  • Attend task plan reviews, meetings and conferences. Implemented task plans in place for any kind of changes and Created Remedy ticket for backup Failure and other related issues.
  • Wrote and presented High Level Strategy and Backup Solution, Standard List of Services, Manuals, Technical Guides for expandable infrastructure to the unit management and other department units.
  • Daily performance of special backup, restore and recovery operations.
  • Analysis of zoning issues with SAN team and fixing the problems.
  • Analysis of EMC Clariion SAN disk, EMC Celerra NAS disk, Fiber channel, and SL8500Tape Library.


Technical Services Specialist


  • Interacting with customer’s IT engineering and architecture teams to ensure the continuity of solutions within client's datacenters with NetApp hardware, EMC DataDomains, NetBackup,commvault and EMC Avamar
  • Providing solutions on storage infrastructure and operational architecture tailored to meet the customer’s storage needs in NAS and SAN storage, Vendors case management and root cause analysis.
  • Providing in depth solutions on commvault, EMC Networker, EMC DataDomains and Tape libraries.
  • Prepared commvault monthly capaccity and columetric reports.
  • Advising on best practices for improving operational processes within the IT Service Management (ITSM)
  • Framework and Backup Software integration in MS Exchange, SQL DB, ORACLE DB, VMware VM's.
  • Project planning for tasks of moderate to high complexity and engineering storage network.
  • Configuration of storage hardware and software products for DR purpose in off site locations.
  • Configuring NDMP backups for NetApp NAS volumes and EMC NAS volumes in commvault and netbackup.
  • Monitoring daily backup failures in Commvault, Net backup and TSM.
  • Participate in vendor calls.

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