SUMMARY

• Accomplished IT professional with 8 years of experience with the pursuit of opportunities in Backup technology CommVault, VERITAS NetBackup, IBM Tivoli Storage manager and EMC Avamar backup technologies.
• Planned and deployed a complete CommVault Simpana/VERITAS NetBackup solution for data backup/recovery and disaster recovery
• Responsible for configuring storage/schedule policies, deduplication policies in CommVault and storage units, storage lifecycle policy, SAN media servers etc in NetBackup
• Configuring & specialized in troubleshooting Physical tape libraries (Sun StorEdge SL100/500, StorageTek SL8500/3000 and IBM 3584 Tape library), Virtual tape libraries
• (Quantum DXi4700 and Data Domain 880) and Disk libraries (EMC Isilon, Hitachi and NetApp storage)
• Responsible for implementing file system backup, SQL, Oracle,VSA and NDMP backups .
• Good exposure in the off - site tape vaulting(Iron Mountain)
• Proactively looked to improve and add efficiency to current processes and exercised judgment in the decision-making process in order to provide consistent customer service
• Implemented capacity planning and performance tuning of media agents/servers Ability to handle multiple tasks and work independently as well as a team member
• Excellent Communication Skills and self-motivated with a high degree of attention
• Installation, Implementing, Configuring and Administration of CommVault/Simpana (Version 9.0/10/11).
• Configuring & Managing CommVault Media Agents.
• Installation (Auto Deployment) & configuring of different types of agents like, File System, SQL.
• Configuring & scheduling backups and Creating Backup Policies as per requirement.
• Configuring & Managing Auxiliary copy backups from Magnetic Libraries to Tape.
• Installation and configuration of backup software for iDataAgent, SQL and Oracle agents, scheduling the clients for backups.
• Preparing Daily, Monthly backup reports and also providing the enhanced reports to the customer as requested.
• Storage policy creation.
• Media agent installation.
• Index cache configuration for the media agents (network share or Local drive)
• Troubleshooting all client server and backup related issues.
• Tape change management in all the sites.
• Installation and configuration of NetBackup Media server and Client.
• Worked in Compound NetBackup environment, which contains different versions of backup software e.g. Veritas 6.X, & 7.X,8.1.
• NBU Master server upgradation
• Worked on tuning backup policies.
• Worked on drive issues.

TECHNICAL SKILLS

Backup Tools: CommVault 8,9,10,11.VERITAS Netbackup 6.5, 7.0, 7.1, 7.5, 7.6 and 8.0 Tivoli Storage Manager 5.4/5.5, 6.3 and 7.1. Backup exec.

Storage: IBM SAN XIV Gen3,EMC SAN,Netapp, XtreemIO, Sun storage tek libraries, Quantum DXI6800 & Data Domain

Cloud technologies: AWS Solutions Architect Associate

Operating System: UNIX flavors - Solaris 10.0, AIX,VMware and Windows 2000/2003/2012.

Networking: LAN, CISCO routers, bridges, Ethernet switches, and hubs.

Reporting Tools: Service Center, BMC Remedy and SNOW (service now).

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr. Backup Engineer

Responsibilities:

• Providing Level 4 support for CommVault multi-tenant environment
• Responsible for backup and recovery for 2000 plus clients
• Responsible for service pack upgradation as per vendor notifications
• Responsible for configuring the Media agents, Clients, Storage Libraries, Schedule/Storage policy and Global deduplication policy
• Responsible for developing and maintaining comprehensive documentation for multiple environments
• Responsible for installing and configuring CommVault iDataAgent agents for File systems,
• SQL, Exchange, NDMP, Oracle IntelliSnap backups
• Implemented the commcell capture and merge operation successfully for one of our critical customer.
• Responsible for major/minor upgrade for CommVault environments.
• Responsible for capacity planning and performance tuning for such a complex Commvault environment
• Providing 24x7 on-call support as part of a larger team
• Good working knowledge in Oracle/Quantum/Hitachi libraries
• Involved in multiple projects to implement the commvault infrastructure for new clients
• Proficient in troubleshooting the different types of backup and recovery issues
• Backup software technology, Expertise VERITAS NETBACKUP (6.5, 7.1, 7.5, 7.6,8.0).
• Installation of Master server, Media servers, clients & client agents.
• Patch Up gradation on Backup Server & Clients.
• Troubleshooting backup failures on daily basis.
• Daily health check for Master and Media servers and links ensuring 100% uptime.
• Working on High priority critical tickets and addressing crisis and production down situations
• Handling the disk pool issues and troubleshooting them such as disk volume is down, storage server is down etc.
• Addressing and troubleshooting technical issues such as Drive Downs, Media server’s performance issues, replication jobs, slow backup etc.
• Maintenance of Libraries IBM, Quantum scalar (i2000, i500), SUN StorageTech (SL500, SL3000, SL8500).
• Troubleshooting Virtual Tape libraries such as Falcon store & Data Domain.
• Troubleshooting SLP failures and SLP backlogs with the respect to incidents generated from an automated system.
• Managing and troubleshooting the APPLICATION backups and restores application backups such as ORACLE, MS-SQL, MS-EXCHANGE and VMWARE.
• Managing the AIR (replications) and troubleshooting them; doing restores from replication site.
• Configuring Host properties.
• Excluding backups for mentioned dates on request of DBA or clients.
• Managing the MSDP and PDDO.
• Reimage the OS on NetBackup 5200/5220/5230 while preserving the storage.
• Policy configuration, Decommission server.
• Configuration of Volume Pools, Storage Units, Policies, Tape drives and Robot.

Confidential, Horsham, PA

Sr. Backup Engineer

Responsibilities:

• Design/Implement/Manage the backups of 11,000 + servers across 6 CommCell servers
• Maintained the backup success rate above 99% in the client environments
• Worked closely with Client AWS Engineering team for successfully testing/migration of the CommVault infrastructure by creating CommCell/Media Agent/Client server in the AWS cloud.
• Installed and configured CommVault iDataAgent agents for File systems, SQL, Exchange,
• Oracle,NAS and intellisnaps.
• Configured EMC Isilon library/NetApp storage and Data domains to CommVault backups
• Configuration of local/shared index cache for backups and created different storage/global de-duplication policies, schedules and balance the backup windows schedule
• Created SIDB’s and troubleshooting de-duplication problems
• Worked extensively in Disaster Recovery Exercises (DR).
• Daily tasks like events checking and job status checking and troubleshooting the backup failures in CommVault
• In-depth troubleshooting of file system, Oracle, SQL, Oracle and intellisnap backups.
• Installed and configured CommVault media agents and configure for LAN free backups
• Successfully implemented the incident tickets automation in HPSM for the CommVault backup failures and saved manual efforts involved in the ticket creation process
• Load balance backup traffic across media agents and plan for new media agents as required
• Involved in decommission of old environment and migrating needed clients to new environment
• Provided on call support and remote support for 24/7
• Responsible for installing major/minor updates in the CommCell environments
• Responsible for User account management and group account management
• Performed and managed periodic performance reporting to support future capacity planning
• Worked with vendor support for backup/recovery related issues
• Design/Implement/Manage the backup of 5000+ servers in VERITAS NetBackup 6.0, 6.5,
• 7.0, 7.1 & 7.5
• Installed and configured the VERITAS NetBackup agents for file system, Oracle, SQL,
• DB2, Exchange databases, NDMP Backups, SAN Media server backups, SAN Client and Disk Staging Backups and NetBackup Vault
• Specialized in troubleshooting the physical tape libraries in Sun StorageTek SL8500, IBM
• 3584 Tape library and Quantum Scalar issues for backup/recovery
• Specialized in troubleshooting the backup/restore issues for File system, Oracle, SQL, DB2, Exchange database, NDMP, SAN media server and SAN clients
• Configured the storage unit and storage unit groups for client’s backup and created & modified the backup policies and scheduling the client backup’s as per the data owner requirements
• Analyzed the reports, logs and taking corrective and preventive actions
• Monitored NetBackup DB Catalog and backup product supporting File System Disk Levels for Free Space & utilization
• Good working knowledge off-site tape vaulting process with Iron Mountain(IM)
• Provided on call support and remote support for 24/7
• Responsible for installing patches for system upgrade as required
• Responsible for User account management and group account management
• Worked with vendor support for backup/restore related issues

Confidential, Gaithersburg MD

Enterprise Computing Specialist

Responsibilities:

• Configuration, Administration of commvault i data agents and B/A clients of IBM Tivoli Storage Manger servers.
• Monitoring and administration of comcells with version 9.
• TSM database and Recovery log management like defining additional volumes and mirroring of TSM data base and recovery log.
• Auditing Tape volume errors and restoring data from copy tape.
• Planning TSM backups with required retention periods based on the Client Implementation Request and associating them to the schedules.
• Involving TSM remediation activities like deleting old data from TSM and changing backup schedule as per client approval.
• Defining administrative schedules for administrative operations in TSM Server for Controlling Migration process, backup storage pools, TSM DB backup, volhist backup, device configuration backup, Expire inventory processes.
• Troubleshooting Exchange, SQL, Oracle backup failures.
• Troubleshooting Recovery LOG, Database and Storage Pool related issues.
• Configuration of TSM Reporting for all TSM servers.
• Performing the initial and final decommission processes.
• Involved in TSM migration from one data Center to another data Center
• Good knowledge on management class rebinding and managing TSM servers
• Involving in Daily Tape check in and checkout.
• Good Experience in Management class rebinding as per client requirement.
• Upgrading NetBackup servers from 7.6.X to 7.7.3.
• Creating new policies for newly configured servers.
• Monitoring of CatLog backups.
• Validation of NetBackup software compatibility matrix
• Analyze capacity data and develop capacity plans for appropriate level enterprise-wide systems.

Confidential

Technical Specialist

Responsibilities:

• Daily maintenance of Commvault,Veritas NetBackup Enterprise Servers and Tivoli Storage Manager to consolidate all backup and recovery operations.
• Commvault servie pack upgradation as per vendor notes.
• Upgraded Veritas Netbackup Master Server 5.1 MP4 to Veritas Netbackup Master Server 6.0 MP3/MP4.
• Migrated EMC Legato Networker 4.x and IBM TSM 3.2.2 servers to Veritas Netbackup 6.0 MP4
• Tuned performance of all Netbackup Media and Master Servers. Installed all relevant patches to keep it current
• Daily maintenance of EMC EDM Servers to consolidate backups & recovery operations to Veritas Netbackup 6.0MP4, EMC Legato-Networker and TSM.
• Building and upgrade servers to right patch levels, right OS level, right maintenance pack level, edit IP address, checking running daemons, manual start of daemons and services.
• Attend task plan reviews, meetings and conferences. Implemented task plans in place for any kind of changes and Created Remedy ticket for backup Failure and other related issues.
• Wrote and presented High Level Strategy and Backup Solution, Standard List of Services, Manuals, Technical Guides for expandable infrastructure to the unit management and other department units.
• Daily performance of special backup, restore and recovery operations.
• Analysis of zoning issues with SAN team and fixing the problems.
• Analysis of EMC Clariion SAN disk, EMC Celerra NAS disk, Fiber channel, and SL8500Tape Library.

Confidentia

Technical Services Specialist

Responsibilities:

• Interacting with customer’s IT engineering and architecture teams to ensure the continuity of solutions within client's datacenters with NetApp hardware, EMC DataDomains, NetBackup,commvault and EMC Avamar
• Providing solutions on storage infrastructure and operational architecture tailored to meet the customer’s storage needs in NAS and SAN storage, Vendors case management and root cause analysis.
• Providing in depth solutions on commvault, EMC Networker, EMC DataDomains and Tape libraries.
• Prepared commvault monthly capaccity and columetric reports.
• Advising on best practices for improving operational processes within the IT Service Management (ITSM)
• Framework and Backup Software integration in MS Exchange, SQL DB, ORACLE DB, VMware VM's.
• Project planning for tasks of moderate to high complexity and engineering storage network.
• Configuration of storage hardware and software products for DR purpose in off site locations.
• Configuring NDMP backups for NetApp NAS volumes and EMC NAS volumes in commvault and netbackup.
• Monitoring daily backup failures in Commvault, Net backup and TSM.
• Participate in vendor calls.