SUMMARY

• Around 7 years extensive hands - on experience in Cisco and Juniper network design, deployment and troubleshooting
• Solid understanding of the OSI Model, TCP/IP, IP Sub netting, CIDR, VLSM and VSS concepts
• Experience with routing protocols like RIPv2, EIGRP, OSPF, BGP, MPLS, VPN, RSVP
• Extensive hands-on experience with complex routed LAN and WAN networks s
• Configuring, monitoring and troubleshooting Cisco’s switches, routers, ASA and load balancers
• Enhanced level of experience with QoS, OSPF, BGP, ATM, T1, T3 and Frame-Relay
• Network analysis and capacity planning experience using tools like Sniffer, Wireshark, Ethereal and tcpdump
• Hands-on configuration experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers
• Experience in IPv4 and IPv6 addressing and sub-netting
• Experience in the configuration setup of HSRP, VRRP, GLBP, Access-Lists, EIGRP and tunnel installations
• Experience with QoS: Congestion Management and Avoidance, Policing, Shaping and Link Efficiency
• Extensive experience in preparing network diagram both low and high level for installation sites via Microsoft Visio 2010
• Excellent Verbal, written communication skills and Interpersonal skills with ability to work with large teams as well as independently with minimum supervision & Team Player
• Experience in creating and developing network design, SMOP, procedural documents, Bill of Material and presentations

TECHNICAL SKILLS

Protocols: BGP, RIP V2, EIGRP, OSPF, IGRP, HSRP, VRRP, GLBP, LACPPAGP, DNS, SMTP, SNMP, FTP, WLAN, 802.11/802.11 e, WEPPOP3, LADP, CDP, RSVP, LDP, L2TP v2, VPC, VSS, SVI, IPv6, SIP, H.323,SSCP

LAN technologies: VLAN, Trunking, VTP, STP, MST, RSTP, PVST, PVST+, Port Mirroring, Etherchannel (PAGP & LACP, load balancing), Optimizing STP (Portfast, Uplink fast, Backbone fast, Root Guard, BPDU Guard), 802.1Q-in-Q, Tunneling, 802.11 a/b/g/n/ac

WAN Technologies: Frame Relay, ISDN, PPP, HDLC, ATM, MPLS, Leased Lines, Cable modem, SONET, DWDM, DS1, DS3, T1, T3

Cisco Network Products: CISCO Routers: 800, 1700, 2600, 2800, 3600, 3800, 6500, 7200, 7600 Series CISCO Switches: 1900, 2900, 3500, 3700, 3800 Series CISCO ASR: 1001, 1002, 1002-X, 1006, 1013, 9922 CISCO Nexus: 2K, 4K, 5K, 7K Series CISCO Firewall: ASA 5500 Series, Cisco ACE load Balancers

Juniper Network Products: Juniper Routers: ACX 1100, ACX 2100, T640, T1600, MX960 Juniper Switches: EX4300, EX6200, QFX3600, QFX5100 Juniper Firewall: SRX 3600, SRX 220

Access Control: Cisco Secure ACS, RSA Authentication Manager

Network Mgmt Tools: Cisco WAN Manager, Cisco works 2000, Spiceworks, SolarWinds Orion

Monitoring Tools: Wireshark, Nmap, OP Manager, SONET, Ethereal, Cisco Packet Tracer, GNS3

Authentication: RADIUS, TACACS+, Digital Certificates

Firewalls: CheckPoint UTM- 1 Edge, 21000 Series, IAS-R Series, Juniper (Netscreen), Sonicwall E6500, Watchguard XTM 2500 Series, Websense Triton

Servers: Domain Servers, DNS Servers, WINS Servers, Mail Servers, Proxy servers, Print Servers, Application Servers, FTP Servers

Remote Access: IP Sec VPN, VPN, Remote/Secure client, Site to site VPN, tunneling, SSL

QoS Technology and Products: Class - based Policy/Shaping/Marking, CBWFQ, LLQ, WRED, Visual Performance Manager (Fluke)

PROFESSIONAL EXPERIENCE

Regional Operations Engineer / Engineer III

Confidential, Greenwood Village, Colorado

Responsibilities:

• Performed sustained engineering duties to support Converged Regional Area Network (CRAN) services - data, video, and voice products
• Created and document all high-level and low-level detailed network designs
• Monitored network capacity, planed and implemented market augments as needed
• Created Bundle Ethernet interface, assigned IPv4 and IPv6 address, configured them in ASR and CRS routers and attached to bundle blocks as P2P links for San Francisco Bay Area.
• Modeled network capacity for failure scenarios to proactively predict routing and topology changes
• Have worked with Quad Play like XFinity and have made several troubleshooting when the box is down.
• Created SMOP for 15 sites, added them to the BMC Remedy ticket and have installed devices in scheduled maintenance
• Worked on Cisco NCS 6k, ASR 9k, CRS-1 and have bundled 10Gig and 100Gig lines to increase the network throughput.
• Configured bundle Ethernet and swapped the line cards on ASR 9k and Juniper MX960
• Migrated RAN and P2P links from tested the link connection before introducing it into live environment
• Participated in the development and planning for the roll-out of future hardware and software versions of Converged Regional Area Network /Commercial network devices.
• Assisted in efforts to automate internal processes/tools for departmental engineering tasks
• Participated in assigned inter-departmental technical projects, conducted pre and post script validation prior to installation and have allocated IPv4 & IPv6 for west division.
• Optimized Cariden, a network simulation tool to better see the network forecast and worked on making the user interface easier
• Drafted documentation detailing recommendations / guidelines for configuration and/or implementation for Juniper and Cisco devices
• Communicated applicable design guidelines and provide guidance to markets to ensure compliance
• Installed and configured Cisco and Juniper routers, especially the 7600, ASR, CRS, MX series
• Worked on Video compression and H.264/MPEG-4 AVC technologies.
• Implementation knowledge of VoIP technology and standards such as SIP, COPS, SCTP, MGCP, DSCP, H.323, CoS and QoS
• Experience in implementing DSCP based ACL on Cisco and Juniper platforms
• Experience with the implementation of multicast, MPLS and L2VPN
• Worked on scripting skills such as Unix, Perl, PHP and Python

Network Engineer

Confidential, Englewood, Colorado

Responsibilities:

• Installed and configured all types of catalyst switches like 6800 Series, 6500 VS, 4500-E, 3850 and added them to the production environment.
• Configured OSPF and EIGRP in the core routers and core switches and specified route redistribution, created virtual links to non-back bone areas, created frame relay on MPLS circuit, summarized routes and added authentication between EIGRP routes
• Created BGP routes to receive routing updates from ISP routers
• Created Layer 1, 2 and 3 Visio Diagram for Lexington, Roseburg and for Des Moines sites (both as-is and future prospective)
• Worked with all network types in OSPF like Broadcast multi-access network, Point-to-Point network and also NBMA network
• Worked on Perl script to make the configuration changes on GigBit Interfaces.
• Network Remote based discovery activities - Little Rock, Grand Island and Lexington.
• Worked with Cisco and Steady state team for the requirements to generate templates with cable connection, CDP, VLAN, VTP, up and down port data capture
• Performed core migration for Roseburg by changing Cisco 6506 non E to Cisco 6509 - E Series switch and monitored it for 48 hours for packet loss and application stability.
• Created Bill of Material (BOM) with Closet, Rack, port Utilization, future 30% growth ports details, new devices recommendation, etc.
• Designed Des Moines both High Level Design (HLD) and Low Level Design (LLD)
• Ordered the device and cables (fiber and copper) after the 1 month of site visit to Des Moines, Iowa.
• In future prospective diagram, added new Routing ID, Summary Routes, Stub Areas, Redistribution, Default Routes and Static Routes to make the network more efficient and stable

Confidential

Responsibilities:

• Worked on Network Refresh Project - PRJ001063 which includes replacing 6509 non-E with 6509 E series switch in Roseburg Oregon, Grand Island Nebraska and Chattanooga Tennessee .
• Conducted a site visit to Roseburg to check the issue on site prior to installation.
• Created a procedural plan to help the team to understand the priorities during the installation, possible issues, backup and emergency plan and escalation procedures.
• Prepared cabling, logical and switch inventory template that helps steady state team to identify changes made before and after installation
• Configured MLDP while creating Multicast VPN on remote locations
• Monitored SolarWinds for a month before installation to identify traffic pattern and minimum traffic time to reduce the impact during migration.
• Verified and ordered Cisco 6509 E Switch along with appropriate line cards and pre-configured it before replacement.
• Periodic On-Call support, focused on isolating and resolving network outages
• Created IMAC, a primary document in order to approve the change request which contains information like purpose of replacement explaining the traffic sensitivity and bandwidth requirements, vendor and contract related information.
• Tested network, application and voice performance after the cut over and installation is completed.
• Installed Apache servers and worked on OS such as Red Hat Linux and Unix Systems.
• Analyzed traffic for Tacoma, WA for 1 week so that PIIC (Philips IntelliVue Information Center) will not have any jitter or packet loss while transmitting patient information.
• Worked with Cisco ASR 4948 switch and installed them at the data center and at various site locations.
• Worked with multi vendor environment like installing and configuring CheckPoint firewalls UTM- 1 Edge, IAS-R Series.
• Successfully completed Wipro's COBC (Code of Business Conduct and Ethics) in May 2014
• Ordered circuit, assigned IP address for tunnels, identified circuit utilization for WAN links, identified capacity requirements in order to send real time traffic from St. Joseph and St. Francis medical center at Washington.

Network Administrator

Confidential, Louisville, Kentucky

Responsibilities:

• Worked on transition project (Dell to Wipro) for Network-Data team and performed the task as Network Administrator
• Provided full contribution to System Maintenance Technical Documents (SMTD) and Implementation Process Documents (IPD) which is considered as the core document for network team
• Raised as well as worked on incident, problem and change management tickets
• Managed network data team which contains 6 members in offshore and 3 members in onshore
• Actively created SSL and IPSec VPN for sites and have maintained the tunnel connection in them.
• Managed and supported 1 corporate center, 12 hospitals, 66 remote sites with minimal guidance
• Implemented multicasting in Cisco 6509 - E series and have configured it.
• Worked with Check Point Smart-1 appliance for managing gateway, segmenting network and also for detecting the threats on real-time basis.
• Used SolarWinds Orion extensively for monitoring the device and for generating the reports
• Worked with AlarmPoint to set up notifications for all types of severity tickets and also on license issue
• Worked on Phyton script to insert SMTP config on Distribution routers.
• Worked with OPNET toolset to create the network diagram and designed them on hierarchy basis
• Upgraded Autonomous APs to Lightweight mode and have added several WAP to WCS
• Successfully completed Wipro's COBC (Code of Business Conduct and Ethics) in March 2013
• Involved in migration of DC2 to DC1 where they replaced all Cisco 6509 to Nexus 7K series.
• Part of AEHR and Wireless Refresh project that involves replacing all Enterasys AP's and switches to Cisco AP's and PoE switches which includes all 12 hospitals and 66 remote locations.
• Part of the survey team while conducting analysis for wireless refresh project
• Hands on working experience with snort tool.
• Lab testing & validation prior to implementation of Nexus 5K and 7K connecting to blade servers
• Generated SolarWinds report from SolarWinds Orion server, Ticket Tracker from BMC Remedy - ticket tracking tool and network inventory list from CMDB.
• Worked with F5 load balancers, websense, Nexus N7 series switches, Enterasys N7 and E7 series and troubleshot them during device malfunction
• Handled all Critical (Severity 1)tickets without any supervision and resolved the case within 4 hours of SLA
• Installed and configured Cisco 7609 Router in order to provide MPLS provider edge routing and also for WAN aggregation
• Configured DSCP values on Cisco 7500 Series router to match the packets in access lists
• Generated reports via BMC Remedy ticketing tool by running dynamic scripts on daily basis
• Worked on network outage in changing the spanning tree issue between data centers and hospitals.

Data Network Engineer

Confidential, New Jersey

Responsibilities:

• Single handedly managed service tickets for both Network Requests, Network Problems and Network Incidents with an average tickets of 10 per day.
• Worked on the tickets, resolved it and closed over 150 tickets in 2 month period.
• Worked in designing Network Maps in Visio for Barcelona and Moscow sites for Inventiv network.
• Configured OSPF, BGP and MPLS on core routers of Pharmanet and routed network traffic without any disruption in service.
• Installed CheckPoint 21000 Series appliance and have integrated with the core security system components
• Worked with Java scripts to automate configuration changes in core routers and switches.
• Worked with Palo Alto firewalls like PA-3020 and PA-3060, configured them and also troubleshot them.
• Worked with PERL script in getting the low end and high end applications
• Configured SNMP traps for over 200 devices all around Pharmanet network mostly on MPLS routers and core switches on a single day.
• Installed Juniper Switches and Routers like ACX 2100, T640, EX6200, QFX3600 at the customer premises and have configured them
• Have experience and worked with ITIL and the change control policies
• Responsible for reviewing, analyzing and evaluating the security controls used to protect the data of the organization
• Designed network with OPNET and have analyzed the statistical graph to identify network degradation
• Worked on Cisco Telepresence and also other video compression techniques to broadcast the live videos all over WAN and LAN.
• Performs the tasks of developing, implementing, and improving information security controls
• Responsible for gathering and continually improving cross-functional business area knowledge to generate effective security controls
• Handled the tasks of leading small projects as well as ensures that all the tasks within a project's life cycle are addressed
• Worked with multicast networks on sending information to selected group
• Solicits correct and complete business and functional requirements from SME i.e. subject matter experts
• Configured Checkpoint 21400 and have implemented remote site VPN on them for the remote offices to connect to main office network
• Have configured wireless LAN using OPNET and have troubleshot them via the OPNET viewer interface
• Updates knowledge and uses relevant security and compliance standards
• Responds rapidly to business requests as per the requirement of security control changes
• Involved in incident response team and solved critical cases within minutes.
• Created VPN tunnels for IPSec, site to site, SSL and remote site VPN for many of the branch offices.
• Tested and resolved video conferencing issue from Princeton, NJ to Barcelona, Spain which include Polycom and Cisco Telepresence.
• Troubleshot network port inactivity issue, worked on the physical ports and added users to the respective VLAN.
• Migration of existing IPSEC VPN tunnels from Pre-Shared key to Certificate
• Troubleshot VPN connectivity issue and found the root cause by co-ordinating with different team.
• Resolved remote VPN and printer issues on Mexico and San Diego site within an hour.
• Installed and configured Network Devices in a Data Center including patching the cables in the Patch Panel.

Technical Support Engineer

Confidential, Wichita, KS

Responsibilities:

• Handle all priority cases of Level-1 enterprise customers related to VoIP technologies and escalation cases of Level-2 Consumer TAC related to Cisco home products
• Hands-on experience with all Cisco routers, switches, firewalls, VoIP phones and small business devices
• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Broad experience in troubleshooting and configuring customer’s network devices via Cisco WebEx and phone support
• Tested devices which works on Wireless LAN PHY standards 802.11a, 802.11b, 802.11g, 802.11n and 802.11ac
• Used Perl script to generate text when creating the backend for web pages.
• Provided extended support to customers during network degradation and maintenance window
• Documented troubleshooting articles for various VoIP and small business devices including VPN connectivity and network troubleshooting after successful lab setup
• Have implemented both IDS/IPS in the Cisco ASA and have analyzed the traffic patterns.
• Setup WLAN Security Standard such as 802.11i WPA, WPA2, 802.1x, EAP, EAP-TLS, EAP-TTLS, PEAP, LEAP, WEP, TKIP and AES
• Handle the tasks of configuring and deploying wireless solutions
• Setup TFTP server to maintain CISCO router configurations and CISCO images. Worked on network software and hardware upgrades
• Changed configuration on 6500 Series switch with the help of Perl script.
• Tracked bugs, parsed command output, resolved compatibility issues, decoded error message and provided timely solution to all customers
• Configured VLANs with 802.1q tagging, Trunk groups, ether channels, and STP for creating Access/distribution and core layer switching architecture.

Executive in Networks

Confidential

Responsibilities:

• Worked for Cable & Wireless Worldwide PLC (C&W) a multinational telecommunication company
• Deep understanding of DOCSIS, CMTS, CPE, STB, DTE, DCE and other related technologies.
• Analyzed network diagram before line installation and served as troubleshooting expert after line installation
• Configured TACACS+ and RADIUS server for authenticating users
• To analyze the traffic, used NetFlow Collector in order to capture the flow records.
• Provided technical assistance to enterprise customers like IBM, Tesco, Marks & Spencer’s
• Successful by completing Marks & Spencer’s wholesale project for installation of 5000 lines in two-month period
• Worked with Cisco 805 & 2811 Series routers and Cisco 7206 VXR Routers.
• On Cisco 7206 VXR Routers installed port adapter cards, IO cards and NPE engines.
• Configuring routers for Leased line, ISDN and Frame-Relay connectivity, Implementing Quality of service
• Experience in the Cisco and Juniper Planning, Juniper Design, & Juniper Implementation
• IOS backups and configuration backups of all routers on a weekly basis, ISDN testing (PRI and BRI) on a weekly basis.
• Worked on technologies such as H.263, H.323, ATSC, ISDB-T, DVB-T or DVB-T2, cable (DVB-C ), and satellite (DVB-S and DVB-S2 ) .
• Installed PA-2020 and configured them in order to setup a IPSec VPN and have included policies.
• Generating performance reports, generating and maintaining inventory reports using Cisco Works.
• Generating daily reports, cumulative reports (link outages for a month), ISDN report, Inventory reports, maintaining Network Configuration Tables and Network Topology diagrams
• Examined new technologies and made recommendations directly to the customer
• Scheduling and carrying out IOS upgrades and hardware upgrades
• Recipient of “Customer Satisfaction Award” by Cable & Wireless Worldwide PLC for zero-error and on-time delivery of Marks & Spencer’s project