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Jira Admin Resume

San Jose, CA

SUMMARY

  • Over all 8 +years of experience in Jira admin and Configuration Management, Build and Release Management using GIT, CVS, Subversion, TFS, IBM Rational Clearcase, and JIRA on UNIX and Windows environment.
  • Experience in Software Development Lifecycle (SDLC) core areas such as Analysis, Design, Implementation, Testing and Deployment of Object Oriented, Client - Server, Web-Based, Distributed and
  • Enterprise Applications wif Java/J2EE technologies & developing applications wif agile methodology.
  • Experience on complete software development life cycle (SDLC) wif software development models like JIRA, Agile Scrum Model, Prototype model & RUP, Waterfall model.
  • Experience in creating SCM Process, policies and procedures to follow Development and SQA team to Release or Deploy highest quality product for the enterprise.
  • Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control.
  • Programming experience in Java, Servlets, JSP, Java Script, JDBC, JSF, XML, EJB, Struts, Spring MVC, Ajax, Hibernate, JDBC, HTML, DHTML, CSS and Web Services.
  • Extensive noledge in Front End technologies like J Query, JavaScript, HTML and CSS.
  • Strong working experience wif Spring Framework, which includes usage of IoC/Dependency Injection and different Spring modules like Core Container, Data Access/Integration, Web and AOP in Web applications
  • Expert in HTML5/CSS3 development and has experience in Angular.js.
  • Knowledge on service oriented architecture (SOA), workflows and web services using XML, Test Driven Development (TDD) Environment, SOAP and WSDL.
  • Extensive experience in implementation of the version control software VSS, CVS, SVN and Clear Case.
  • Strong analytical and problem solving skills, highly motivated, good team player wif very Good communication & interpersonal skills.

TECHNICAL SKILLS

Scripting Languages: PERL, BASH Shell, HTML, Python.

Languages: C, C++, Java/J2EE, VB.net, ASP.net, C#.

Database System: SQL DBA, Oracle 9i/10g-PL/SQL.

Platform: Windows XP/2000/Vista, Windows 7.

Tools: IBM Rational Performance Testing (RPT).

Application Servers: Apache Tomcat, WebLogic 7.0/8.1.

Web Services: REST, SOAP, WSDL, JAXP, JAX WS.

Version Control: Subversion (SVN), GIT.

PROFESSIONAL EXPERIENCE

Jira Admin

Confidential, San Jose, CA

Responsibilities:

  • Worked wif cross-functional teams to support JIRA and Tempo in ways that will help them improve their business process.
  • Coordinated wif team leads to determine needs and how best to implement JIRA wifin department.
  • Created and configured new JIRA projects and worked wif departments to maintain existing JIRA projects.
  • Performed application and system administration tasks, including data backups and scheduled jobs.
  • Developed and implemented Software Release Management strategies for various applications according to the agile process.
  • Followed agile methodology, interacted wif the client, provide/take feedback on the features, suggest/implement optimal solutions and tailored application to customer needs.
  • Provided end-user training for all Subversion (SVN) users to effectively use the tool.
  • Managed Jira users and created workflows, issues types, fields in production.
  • Up gradation, Migration and Fine tuning of Jira/Confluence instance.
  • Installed LDAP for user management and configured crowd for SSO.
  • Installed Apache tomcat on the server and configured server.xml file
  • Integrated stash Bit bucket to Jira, For Creating Push and pull, Branch deletion and merging requests are created in JIRA and Tracking the Commit History.
  • Responsible for working a queue of JIRA tickets to address system issues, user requests, etc. on a daily basis.
  • Responsible for managing user permissions for tools according to the needs of projects and teams.
  • Involved in preparing High & low level design docs wif UML diagrams using Rational Rose tool.

Environment: JIRA, Tempo, SVN, JQL Filters, Dashboards, Gadgets, LDAP, Bit bucket Server, UML diagrams.

Jira Admin

Confidential, Beachwood, OH

Responsibilities:

  • Design and develop build and packaging tools for continuous integration build and reporting and Automate the build and release cycles.
  • Effectively performed critical releases for the environments including SIT, UAT and PROD.
  • Converted old builds using MAKE to ANT and XML for doing Java build.
  • Designed and implemented the presentation layer using JSP, tag libraries, CSS, AJAX, HTML and DHTML.
  • Consumed Web Services to implement application search functionality.
  • Published and consumed Web Services using SOAP, WSDL and deployed.
  • Used the Java Collections API extensively in the application.
  • High level design of SOA components to complete end-to-end B2B integration
  • Worked on establishing communications wif other applications using WebSphere Message broker wif JMS for asynchronous messaging.
  • Handling the scheduling tasks for the scripts for various purposes.
  • Used JAXB API to Marshall and Marshall XML documents for processing
  • Implemented logging mechanism using Log4j wif the help of Spring AOP frame work.
  • Written JUnit Test cases for the Helper, Gateway and Action classes which support the application.
  • Configuration/Permissions and Notification schemes for all projects
  • Created customized Versions/ Components for all projects
  • Troubleshooting and resolving issues in JIRA and Confluence as users.
  • Provided documentation of customer JIRA terms, standard practices, and implementation and weekly status reports.
  • Involved in Quality Control Activities such as defect tracking, fixing usingJIRA.
  • Developed user interface using JSP, Java Script, HTML5 and CSS.
  • Involved in code review process, validating designs done by other developers and development of the application.
  • Created custom workflows, screens and Custom fields forJira.

Environment: JIRA, SCM, VCS Triggers, OOA, OOD, JSTL, Linux Server, Junit, HTMLS and CSS.

System Admin

Confidential

Responsibilities:

  • Good Knowledge on remote administration and management of controllers.
  • Supporting net app storage infrastructure for global customers.
  • Part of Level 2 support providing support to multiple customers as shared delivery.
  • Good Experience on coordinating wif Server Teams, Delivery Leads and Customers.
  • Experience on volume management, working wif Q tree & Quota management.
  • Handling aggregate and volume space issues.
  • Hand on experience on LUN and I group creation, allocation and de allocation of LUNs and LUN Mapping
  • Creation, deletion and management of NFS exports and CIFS shares.
  • Configuring and managing snapshots & Data recovery from snaps.
  • Performing Snap restore for volume and files based on client request.
  • Configuring, implementing Snap mirror (QSM & VSM) for data migration, application testing and DR maintenance.
  • Performing Snap vault Configuration.
  • Copying Filer volume and Q tree data using Vol copy.
  • Migrating databases from one filer to another using Snap mirror.
  • Creating and managing VIF.
  • Creation of Flex Clones volumes for testing.
  • Configuring De-duplication on the volumes for effective space utilization.
  • Active/Active configuration, Metro cluster active/active configuration.
  • Good noledge on management of takeover and giveback.
  • Management of Disk shelves, Controller failover and single point of failure.
  • Involved in Planning and preparation of data on tap upgrades.
  • Configuring Snap reserve space, Automatic snap.
  • Configuring the network card.
  • Configuring the Virtual interface.
  • Monitoring the disk failure, spare disk low in the filer and replacing the disks.
  • Monitoring Storage Performance via Data Fabric Manager.
  • Knowledge on A-SIS, Flex cache, Flex clone, Flexshare, Snap mirror.
  • Has work experience on C-Dot.

Environment: SIT, UAT, PROD, JSP, CSS, AJAX, HTML, SOAP, WSDL, XML, API, DHTML.

System Admin

Confidential

Responsibilities:

  • Good noledge of Linux/Windows based systems including hardware, software and Applications.
  • Good experience on Set up and configuring of Linux (RedHat) and Solaris servers/workstations for clients.
  • Configuring the NFS servers, setting up servers in network environment.
  • Configuring FTP/NTP/NIS servers, clients for various departments and clients.
  • Experience working wif high availability.
  • High performance, multi-data center systems and hybrid cloud environments.
  • Handling cron jobs and task schedule for the scripts for variouspurposes.
  • Handling trouble shoot complex.
  • Handling issues ranging from system resources to application stack traces.
  • Daily execution of build ops in an automated.
  • Responsible on support databases.
  • Performed MS SQL upgrades running on Windows Servers.
  • Compiling code to move into test environments via automated processes.
  • Good experience on Installation, configuration and administration of Linux.
  • Trouble shoot build and deploy failures, and facilitate resolution.
  • Improving the efficiency and scalability of the continuous integration environment.
  • Creating a change requests, work orders and problem tickets using BMC Remedy tool.
  • Good Experience on getting approvals from higher officials.
  • Good Experience in development wif Perl, Python,
  • Good Experience on Power Shell or other scripting languages.
  • Good Knowledge on UNIX/Linux/Windows system integration project.
  • Having good noledge on monitoring & troubleshooting hardware & Software Issues.

Environment: RHEL, Solaris, Python, BMC Remedy, Windows 2008, Linux Oracle.

System Admin

Confidential

Responsibilities:

  • Creating, Deleting, Managing User accounts, Groups and OUs on Windows Server 2003, 2008 Active Directory.
  • Handling windows server 2008, Trend Micro Antivirus server, and Active directory, DNS, and DHCP server.
  • Windows security updates and Patch Management. Mail ID creation, deletion in Exchange 2007 and move into cloud for OWA access.
  • Group Policy Management between Domains.
  • Deployment of Antivirus policy and patch management.
  • Troubleshoot server hardware and software issues and escalate accordingly.
  • Troubleshooting of Antivirus Definitions and Resolution of out dated Pattern files.
  • Taking Backup of all database servers daily, weekly and monthly also.
  • Managing data backup and restoration as per customer requirements.
  • Monitoring disk Space, memory and CPU utilization and kernel updates
  • Implemented proper recovery procedures for disasters and administered user accounts' mailbox
  • Handling the server and database as per standard checklist define.
  • Implementing including the Patch management CRs in the Wintel infrastructure.
  • Perform Security Health Check of Windows servers and other compliance related activities.
  • Creating Group Policies and implementation as per standard procedures.
  • Monitoring of DHCP Scopes, Change and Deletion of DHCP scope entries.
  • Troubleshooting network issue keeping and observation on router and switches.
  • Generating regular reports of router and switches and cording wif the vendors.
  • Checking regularly the health status of server and troubleshoot in case any issue occur.
  • Taking regular back up of mail server and different other application if required.
  • Managing User Accounts, Profiles & Applications running in the Systems.
  • Handling user administration requests - creation, deletion, modifying of users and group memberships.
  • Troubleshooting DFS related issues.

Environment: DHCP, DFS, DNS. Windows OS 2007, Windows OS 2008, Linux, Oracle, Unix.

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