SUMMARY:

Accomplished IT professional with demonstrated success implementing strategy. Extensive experience in the engineering, administration and support of information systems. In - depth experience in the implementation, analysis, operation, troubleshooting and documentation of LAW/WAN network systems. Strong “hands on” technical knowledge with Cisco R&S, Security, MCSA, MCTS and CCNP certifications. Proven ability to lead and motivate project teams to ensure success. Track record for diagnosing complex problems and consistently delivering effective solutions.

TECHNICAL EXPERTISE:

VMware: Version 4 and 5, ESXi host, Vsphere server,Vshpere Client, Distribution Switch

Hardware & Software: Toshiba PBX, NEC, IBM Blade server,Window server 2008,Exchange 2010,Visio 2010, Varitas Backup system, Symentec Anit-virus,WYSE thin clientCisco 2951, Cisco 1941, Cisco 881,Cisco 7204, Cisco, 2960,3750,Catalyst 6513, HP 5406zl,3500,2520,2630,2920,VMware Switch

Wireless: Cisco WLC,2112, 2504, 5508 and Cisco AP 1142n; HP MSM765zl, HP MSM720

Routing Protocol: EIGRP,OSPF,BGP,IPSEC,RIP,MPLS,HSRP,VRRP,LACP,PAgP,SIP,VLAN,ACL,Radius, MFP,QOS,DAI, DNS,DHCP, TCP/IP, SNMP,SMTP,VPN, TFTP,STP,TELNET

Firewall & Load Balancer: Cisco ASA 5510,5520,5505, IPS/IDS AIM-SSM-10, Botnet License,Barracuda Web Filter, Web Application Firewall,PerfecMail e-mail filter.EnterpriseVA load balancer.F5 Load balancer,Blue Coat web proxy

Monitoring & Configuration Tools: Paessler PRTG NMS, Wireshark,Fluke Opti series III, Cisco configuration Manager, Cisco Network assistant, The Dude (Network Node Manager), solarwind Syslog Server, Solarwind Network Performance Monitor, Cisco Works,LandDesk, TrackIT;Service Now

PROFESSIONAL EMPLOYMENT:

Network Engineer

Confidential, Battle Creek, MI

Responsibilities:

• Major responsibility to look after Plant and 7 office building across Battle Creek.
• Monitoring Network through out world on Solarwind NPM.
• Perform needful action on service ticket if it will be required.
• Major project to remotely upgrade IOS on various stack switches across the world.
• Monitoring Wireless network across Battle Creek’s all office buildings.
• Day to day resolution of events, Incidents, Problems and changes within the Confidential Network.
• Repair, Recovery Monitoring and confirmation of Service Restorations
• Manage network infrastructure changes in the region and ensure documentations are up to date.
• Proactively manage and own the network estate using various Network tools (Solarwind Network Performance Monitor, Cisco Works for configuration managerment) to provide 2nd line support capability for their area of expertise

Confidential, Southfield, MI

Network Administrator

Responsibilities:

• Responsible for Network Upgrades.
• Life cycle replacement project of old devices with new one.
• Install and configure workstations,Printers,Laptops
• Provided Security and Network performance audits.
• Configuring and managing network traffic using access list.
• Manage Cisco Router, switches and HP switches configuration for WAN and LAN interfaces.
• Responsible for determining software and hardware resolutions.
• Monitoring and responding to system and network alarms and alerts

Confidential

Network Administrator

Responsibilities:

• Re-Design network diagram, remove legacy old switches, Converted Layer-2 circuit to L-3 Circuit across 45 remote sites includes 4 major Municipalities, Libraries, senior homes, firehalls spread in 6000 sq/km area of Muskoka District, deployed 100 new routers and switches.
• Wrote Engineering to rebuild whole networt, which includes, WAN requirement,Devices requirement, Protocol requirement etc.
• Re-map IP address scheme for whole networks using VLSM subneting to reduce IP addresses. Used around 70 vlans with separate IP Scheme for WAN and LAN segments.
• Setup New Data Center with redundant firewalls, routers and switches, 7 Blade Servers with ESix host and VMware servers.
• Lead network cabling project for new buildings of Municipality, Library and Firehall.
• Implemented network for BCP/DR sites with ipsec vpn access through Cisco ASA firewall.
• Experience with JUNIPER firewall setup through web portal.
• Implemented wireless network across all municipalities, libraries and senior home using Cisco and HP technology.
• Changed data circuits provider new ISP {almost 30 sites) and saved thousands of dollar in circuit cost.
• Implemented site to site VPN, Easy VPN and DMvpn over 30 remote sites.
• Lead to a team of professionals responsible for handling the overall support and administration of various enterprise LAN/WAN technologies located within a wide area network (WAN).
• Responsible to own and oversee all aspects of Change &ReleaseManagement, including process management activities and continuous improvement.
• Establish key performance metrics, identify gaps and implement improvements; monitor and report on these metrics, and present to management.
• Acting as central point of contact for all releases,maintain the MasterReleaseSchedule, to ensure all releases are accounted for, with consideration of technical/integrated nature of the releases
• Technical analysis, development, and project management activities include design, task development and management, budgeting, and project coordination to ensure timely and efficient progression
• Responsible to order new circuit and related all tasks. Managed external DNS hosting service for district domains
• Implemented Cloud Base E-mail Filter system “PerfectMail”. EnterpriseVA load balancer, QOS on the WAN circuit for bandwidth control.
• Monitored networks through PRTG Monitoring tool over 400 sensors. Implemented Solarwind Syslog system for Firewalls, Core Routers and Core Switches alerts.
• Troubleshoot network problem using Fluke, Wireshark, Syslog server and other tools.
• Administered VMware ESxi 5.0. Management of Distribution switch, Creation on VM through VM Clone or template. Knowledge of VMware Vcenter converter for P2V or V2V server.
• Hand on experience with network security (NAC) .
• DDos attcack mitigation through Botnet License in FW, analysis real time traffic through Wireshark.
• Layer 3 security: Prevension of malware, spyware, virus,worms, DDos and spam attack through configuration of Web Application Firewall,Web Filter, E-mail Filter, ASA Firewall, Router’s ACL
• Layer 2 Security: Port security for CAM attack and DHCP starvation attack, DHCP snooping for DHCP attack, DAI for ARP attack, root gurad for STP attack.
• MFP for QOS, Data traffic analysis through Wireshark.

Confidential

Intermediate Network Administrator

Responsibilities:

• Provid onsite engineering and technical support to network systems.
• Established internet connectivity for 200 plus end users through Microsoft proxy server.
• Analyzed and troubleshoot connectivity to Printers, Switches and Servers.
• Developed database of frequently used software to document technical resolutions.
• Support a network of over 200 nodes which includes computers, Printers, Switches, firewall, servers spread across 10 offices in the Canada and US
• Provided second level support to internal Help Desk to resolve user concerns with specific applications, including Windows XP, Microsoft Office, Outlook, and numerous industry specific applications

Confidential

Network Administrator

Responsibilities:

• Developed solution to provide regular backups of terabyte of data
• Upgraded workstations and printers to 100 Mbps, which significantly improved desktop connectivity.
• Instituted new network infrastructure that improved system efficiency and dependability.
• Implemented remote accessibility to correct work station issues or switch issue.
• Supported a network of over 50 network nodes which includes configuration and phone support for software and hardware across 5 buildings, includes 2 divisions.
• Supported Bell Telephone system.
• Administered daily tape backup using - AVAX tape library and Veritas 11d Software.
• Installed, configured and supported Intermac-Scanner gun, Intermac Label Printer.

Confidential

Help Desk Technician

Responsibilities:

• Provided first-level technical support for global IT infrastructure supporting internal employee.
• Troubleshooted hardware, software and connectivity issues for mixed Windows NT/2000 environment.
• Additional support voicemail, telephone and PBX system.
• Challenged to provide timely resolutions to support mission-critical application users.
• Achieved the highest level of productivity, handling over 200 calls per week.
• Earned solid reputation for resolving complex issues and providing superior customer service.
• Promoted to assume additional responsibilities as Technical Advisor to Help Desk staff.
• Escalated issues as needed and maintained communications with customer and technical teams.
• Independently designed new staff schedule to improve off-peak hour coverage and reduce cost of overtime.
• Demonstrated exceptional skills and professionalism and responsiveness across a wide variety of areas.