SUMMARY

• Team oriented, solutions driven, professional engineer with industry experience with Enterprise, Data Center network technologies.
• Recognized for executing innovative improvements, finding cost - savings, and working with clients and vendors with minimal supervision.
• Industry certified and ability to understand new information, make strategic decisions, and communicate with cross-functional teams.
• Strategic Cost-saving Decision, Technical Analysis, and Problem Solving
• Infrastructure Design, Implement, and Maintain
• Business and Client priority, with Security and Analytical focus
• Cross-function Team Collaboration, Mentoring, and Volunteering

TECHNICAL SKILLS

Platforms: Cisco Nexus, IOS, ASA, Palo Alto, VMware, Netapp, Windows OS, Linux, AWS, Azure

Software/Languages: Python, Bash, YAML, XML, Cisco API

Servers: Cisco UCS, Cisco Hyperflex, VMware ESXi, Windows Server, CentOS

Tools: Wireshark, SolarWinds, Veeam, Cisco ISE, Tetration, Ansible, Puppet, Remedy, ServiceNow

Technology: Cisco ACI, VPN, Citrix, Load-balancer, Firewall, Orchestration, Automation, Wireless

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Sr. Network Engineer

Responsibilities:

• Implement enterprise WAN technologies including DMVPN, MPLS, DIA, IPSec/GRE tunnel solutions
• Work with vendors and partners to investigate misconfigurations, and reduce downtimes
• Design, and implement technical architecture, and create high-level documentations for various projects
• Work with minimal supervision in a fast-paced environment and balance multiple projects at once
• Implement solutions including infrastructure LAN/WAN, network security, and enterprise wireless
• Perform L2/L3 CLI troubleshooting on routers, switches, and wireless
• Design, modify, and Implement redundancy to the Enterprise architecture

Confidential, Austin, TX

Sr. Network Systems Engineer

Responsibilities:

• Implement infrastructure improvements reducing downtime by 90%
• Slashed 30% data center footprint with migration and consolidation
• Work with team members on various projects using Agile methodologies
• Create method to continually analyze systems to improve security and performance capabilities
• Train engineers and system administrators on infrastructure procedures improving efficiency by >35%
• Provide L3 CLI troubleshooting for UCS, Storage network switches, VMware networking.
• Coordinate with vendor to deploy new security tools for data center monitoring
• Design processes and schedules for Netapp Enterprise SAN Backup, recovery, and DR strategy
• Collaborate with vendors and colleagues to improve infrastructure and systems performance by 25%
• Install and troubleshoot network related issues on Linux server appliances
• Deploy and maintain SAN infrastructure with >99% up-time of ~1Petabyte storage capacity
• Peer-review engineer and vendor changes to eliminate errors during change management

Confidential, Austin, TX

Network Systems Engineer

Responsibilities:

• Configured and administered campus Network switches and routers
• Worked with business supervisors to re-design Security storage architecture saving >$100K
• Created scripts to automate infrastructure provisioning and upgrading time by 50%
• Re-designed network closet that improved trouble-shooting efficiency by >80%
• Designed and Implemented remote network site-to-site VPN connectivity
• Administered Cisco ASA firewall, load-balancer changes and upgrades
• Engineered, and researched networking and storage technology design and improvements
• Configured and troubleshooted VoIP phones and Cisco Call manager network issues
• Administered and maintained Netapp Storage infrastructure (iSCSI, NAS, etc)
• Implemented and trained teammates on Solarwinds Network monitoring tools

Confidential, Washington, DC

Senior Lead Technical Analyst

Responsibilities:

• Provided troubleshooting for switches, wireless for new acquisition projects to maintain 99.9% SLA
• Managed teams to ensure 99% completion of various projects with minimal supervision
• Performed wireless survey on new and existing network infrastructure to improve signal quality
• Monitored ticketing queues, prioritize technical issues, document processes, and resolve incidents
• Verified network and routing connectivity on new sites to ensure 95-98% up-time during production
• Coordinated with 3rd-party vendors to troubleshoot technical, hardware, and application issues
• Managed 2nd and 3rd line technical team, and issues
• Reduced deployment and troubleshooting times 27% by streamlining user network environment.
• Provided cross-team member training and SOP documentation
• Performed backup job monitoring, backup job failure troubleshooting, and resolution

Confidential, Washington, DC

Sr. Technical Analyst

Responsibilities:

• Performed hardware upgrades for several clients and provided transitional support for 100+ users
• Managed Enterprise customers to resolve escalated incidents with 95% resolution
• Managed and Coordinated with external service providers, vendors to restore issues in 20+ sites
• Performed software updates to upgrade and scale-up systems
• Debugged and redesigned application UI for easier use and functionality by 25%
• Provided technical document revisions, train teammates improving trouble-shooting efficiency by 20%

Confidential, Baltimore, MD

Network Engineer

Responsibilities:

• Installed, and configured Cisco routers and switches
• Perform network provisioning, preventive maintenance
• Manage backup and disaster recovery strategy of network components, implement network security
• Designed, Setup, and configured LAN Networks
• Consulted with vendors to obtain support, and assisted clients with requests
• Built, configured and administered Windows server, Active directory, DC and DHCP
• Provisioned and administered Linux servers in Debian and CentOS flavors
• Implemented and maintained patches to servers, and performed application updates
• Automation of common tasks and processes via Power Shell
• Monitor network infrastructure and respond to performance, vulnerability and operations issues
• Performed routine incremental and full back-up of client data and servers