SUMMARY

• Skilled IT/Network Engineer with 7 years of experience in managing Microsoft server infrastructures and software solutions. Ability to plan, install, configure, and optimize the IT infrastructure to consistently achieve high availability and performance.
• Significant experience of working for large, constantly developing companies.
• Strong skills in infrastructure deployment from the very basic to complete function.
• Multi - talented with good all-round technical skills and developing and maintaining close working relationships with other support and development teams.

TECHNICAL SKILLS

• Data Gathering and Analysis.
• Windows XP and above
• Windows 2003 and above.
• Ethernet
• IP Routing
• VPN
• LAN
• WAN
• VLAN
• IMAP
• POP3
• FTP
• HTTP
• TCP
• IP
• DNS
• DHCP
• VoIP Knowledge
• Database Management System
• Data Visualization

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential

Responsibilities:

• Perform data conversions, audits and reconciliations and monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing network demands
• Assists in providing network and remote connectivity hardware/software support; maintains LAN user documentation including hardware/software applications, support logs and other related information.
• Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance, and problem solving.
• Analyze, install, integrate, modify, and support associated systems, networks, software, and databases
• Design and implement security policies for file servers, backup servers and system workstations.
• Configure systems for multipurpose development, configuration management and testing environments.
• Manage user accounts, hardware updates and file server maintenance.
• Provide escalated IT support including, hardware troubleshooting, backup and recovery, email communication and application.
• Plans, designs, and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.
• Installs, manages, and maintains Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, and Window 7.
• Efficient use of DHCP, DNS, TCP/IP Configuration on windows environment
• Analyses and troubleshoots the network logs and tracks the nature and resolution of problems; monitors usage to ensure the security of data and access privileges.
• Develops, maintains, and implements network support and archiving procedures.
• Configure and maintain user e-mail account (Microsoft Office 365). In addition to troubleshooting any related issue associated.
• Provide hands-on assistance and troubleshoots all phone equipment issues and cabling and generate phone extension numbers and monthly reports for all phone calls by staff.
• Coordinate the ordering and installation of telecommunications and data systems equipment and cabling.
• Researches, analyses, troubleshoots, and resolves telephone-related problems.
• Installs telephone equipment and provides support for handsets, inventories telephone equipment.

IT Analyst

Confidential

Responsibilities:

• TCP/IP configuration and administration of IIS for Intranet.
• Installed and configured Operating System.
• Implemented Antivirus applications.
• Utilized problem solving and troubleshooting abilities to resolve any major issues.
• Appliedoperating systemupdates, patches, and configuration changes.
• Served on team managing server deployment and allocation of virtual server capacity.
• Worked on project that added a new layer to SAP user interface, reducing data-entry time by more than 15%.
• Performed customs application changes in development, validation or equivalent testing environment and production environments
• Established and maintains user accounts, profiles, file sharing, access privileges and security.
• Build, configured, patched, upgraded, and troubleshoot physical and virtual Linux servers.
• Build, configured, patched, upgraded, and troubleshoot physical and virtual Windows servers.