SUMMARY

• Extensive 8+ years of experience as an Intune, SCCM and Application Packaging, working with Install Shield Admin Studio 2016\2018, Wise Package Studio 8.0 and App - v 5.1, Windows Server 2008 R2 \, Intune, Azure Active Directory, Application Deployment, PowerShell Script Execution on Production Environment.
• IT with experience in Analysis, Design, Development, Implementation and support of various business applications onOn - Prem and Cloud Infrastructure (Azure).
• Strong experience in package migration from win XP to win 7\10 using SCCM 2012, SCCM 2007.
• Worked proficiently on SMS Scripts, VB Scripts, Wise Scripts, power shell and Batch Script for customizing applications.
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, Security.
• Worked on create the Windows 10 task sequence using MDT and update the drivers and application in added to the task sequence.
• Experience with Microsoft Windows OSD (Operating System Deployment) principles, Autopilot deployment and implementation, Windows Image Format (WIM), Panther, User State Migration Tool (USMT), Windows Preinstallation Environment (WinPE) and Preboot Execution Environment (PXE).
• Experienced in SCCM (Software Distribution, Deploying Software Updates, Image creation, OSD).
• Used Wise Package studio and OSD task sequence scheduler in SCCMto package applicationsfor deployment also worked on various unattended install methods like silent install using InstallShield AdminStudio and Wise Package Studio Versions.
• Experience in working with Intune Autopilot Deployments, MDM, Policy Assignment.
• Created and deployed custom scripts to be used in upgrade and deployment of software through GPO and SCCM.
• Experience in creating and working on MST (Transforms), MSP (Patches) and MSM (Merge Modules) for use with MSIs.
• Hands on experience in Admi Studio, sub tools like Repackaging, Tuner, Virtual Package Editor, Application Manager, Application Compatibility Toolkit etc.

TECHNICAL SKILLS

Scripting: SMS Scripts, VBScript, Batch script, Win batch, Wise Script and PowerShell Script.

Packaging Tools: Windows Installer, Flexera Install Shield and Admin Studio, SMS Installer, App V Wise Package Studio, Orca, MDT.

Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, 2012, 2016.

Deployment Tools: SMS 2003, SCCM 2007 R2, SCCM 2012, BMC Software, Intune Autopilot, Citrix, ThinAppHyper-V.

Imaging Tools: VMware Workstation, MS Virtual PC, Symantec Ghost, VDI, Microsoft Hyper-V.

PROFESSIONAL EXPERIENCE

Microsoft Workplace Device Management Architect

Confidential, Syracuse, NY

Responsibilities:

• Working proficiently on Intune integration with on premise SCCM 2012 R2 environment to optimize hybrid solution.
• Developed a migration approach to move workloads from On - Premises AD to Windows Azure or develop new cloud-ready application solutions.
• Help troubleshoot Mobile Device Managed (MDM) devices as well as Mobile App Managed policies (MAM) with Intune.
• Configured Azure web services, Cloud Management Gateway, Co-Management and Windows Autopilot using SCCM v1903
• Planning, creating and managing AD group policy Templates and Policies Administration, Operating System security Patches Upgrade Procedure for secure computing and network environment.
• Configured MDM,MAM conductional access policies for securing mobile device access to company resources.
• OSD, Operating System Deployments, Windows 10 Servicing, using SCCM, Intune Autopilot, and Build/ Capture/ Update/ Maintain Windows 10 images through Task Sequences and Windows enrollment.
• Working with Intune in SCCM hybrid solution for mobile device management(MDM) for Autopilot and Intune implementation plan.
• Working on creating OEM versions of windows 10 1909 and extracting hardware model, hash ID for windows enrollment.
• Working on disabling of drivers, services and user related validations for OEM machines to enroll into domain.
• Enabling of GPO/Intune policies on endpoint devices for implementing hybrid domain join mode for Autopilot provisioning.
• Deployment of hardening controls and adopting them to existing standards - CIS.
• Managed SCCM deployments in a large-scale Confidential environment as well as oversaw deployments of large and complex applications targeted for mass audience
• Created project plan, validated requirements, process, people & technology.
• Configured all network equipment’s such as routers firewalls and switches.
• Configured new devices, reset, repurpose and recover devices using Autopilot.
• Registered and configured of Autopilot environment for Equitable
• Configured Azure AD to enable device enrollment for autopilot.
• Working on configuration autopilot device group and profiles.
• Configured and Assigning security policies and profiles to groups in Intune.
• Managing the implementation and operations of the mobile device management solution which included server-based installation and management, patches and upgrades.
• Applications packages been tested and verified compatibility with windows 10 1909 and deployed through Intune.
• Deploying applications and policies to users mobile devices through MDM solution. Mobile integration for AirWatch, laptops/desktops, tablets, and phones using Intune.
• Registering new devices and users into Azure active directory. Working on Automatic enrollment for Azure AD domain joined machines.
• Implementing Intune in SCCM hybrid solution for mobile device management.
• Assist with migrating user files and settings using migration tools, such as USMT.
• Documented the packaging standards and best practices and processes employed for creating the windows installer packages.
• Interacted with the end users to get additional information when required. Gathered requirements, Package, Test and Deploy Software packages. etc.

Environment: Intune, Autopilot, White glove, Windows server 2012 R2, SCCM2012, Windows 7, Windows 7 (64-bit),VM ware View Client 5.1, VDI environment,SCCM2007 R2, Intune Autopilot, Azure Active Directory, Power shell Scripting, OSD, Device enrollment, beyond compare, Event viewer, Task manager, CMtrace, RegMon, Wise script, Powershell.

Sr SCCM Engineer

Confidential, Chattanooga, TN

Responsibilities:

• Worked on application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting in SCCM versions 1802,1806,1810,1902 & MECM
• Worked as an SCCM/packaging engineer and experienced in working with Install Shield Admin Studio 15.0, Wise Package Studio 8.0, Windows Server 2008 R2 \, Active, Exchange 2007/2003, Hyper-V R2, SCOM
• Extensive troubleshooting in the installation and configuration of SCCM diagnose SCCM desktop deployment issues defects, errors, inconsistencies in system function, outputs, etc. and perform root cause analyses.
• Worked on Patch Management using SCCM End user machines as well as Infrastructure Servers.
• Researching, designing, implementing and managing software programs. Testing and evaluating new programs.
• Administration, Application Deployment, PowerShell Script Execution on Production Environment.
• Experience on Researching, designing, implementing and managing software programs
• Identifying areas for modification in existing programs and subsequently developing these modifications.
• Strong experience in package migration from win XP to win 10/7 using SCCM 2012, SCCM 2007.
• Worked proficiently on VB Scripts, Wise Scripts, power shell and Batch Script for customizing applications.
• Used PowerShell scripting for BD Shopping, SCCM and windows.
• Good experience in support, troubleshoot, deploy applications, software updates, operate systems deployments within SCCM, and maintain client health
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, Security.
• Worked on Maintaining and upgrading existing systems, Deployed software tools by Developing quality assurance procedures.
• Integrate software components and third-party programs.
• Troubleshoot, debug and upgrade existing software in monthly patches.
• Gather and evaluate user feedback and creating technical documentation for reference and reporting
• Researching, designing, implementing and managing software programs and testing and evaluating new programs
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Determining operational practicality, developing quality assurance procedures Experienced in using the Utilities like Orca, Super Orca, Beyond Compare, Notepad++ to resolve the issues with MSI packages.
• Administer Microsoft SCCM 2012/2016 environment, including creating or editing security groups, application deployments (collections, advertisements, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade and recommendations on current
• Experienced in using the Utilities like Orca, Beyond Compare, RegMon to resolve the issues with MSI packages.
• Documented the packaging standards and best practices and processes employed for creating the windows installer packages.
• Interacted with the end users to get additional information when required.
• Gathered requirements, Package, Test and Deploy Software packages.

Environment: Install Shield 2015, Visual Studio 2013, Windows server 2012 R2, SCCM2012, MDT 2010/2012, OSD, App-V 4.6 SP1/5.0, Windows 7, Windows 7 (64-bit), VM ware View Client 5.1, VDI environment,SCCM2007 R2, Active Directory, Power shell Scripting, SCCM, beyond compare, Event viewer, Task manager, CMtrace.

SCCM Engineer

Confidential, Cary, NC

Responsibilities:

• Experience in System Endpoint Protection SEP, Cylance McAfee Threat Protection.
• Installed, setup, and configured System Endpoint Protection Version 11, and 12
• Break/Fix for SCCMinstallations, both 2007 and 2012.
• Responsible for distribution Points troubleshooting and security permissions.
• Work directly with Tier 2 and Tier 1 support to manage OSD and Servicing issues. ReconfiguredSCCM2007 & OSD and managed asset Intelligence.
• Microsoft USMT ability to configure and troubleshoot from a task sequence and stand alone.
• Strong grasp of User State Migration Toolkit (USMT) and deployment strategies for computer refresh and migration scenarios.
• Worked on Provide reports for license metering, inventory and patch compliance reports, software deployment reports.
• Created and managed operating System images for different hardware models supported in the company including task sequences, Injecting Drivers to Image or creating driver packages.
• Creation/Maintenance of SCCM packages, Applications and Task sequences is performed by solutions engineering team.
• Implemented Custom Orchestrator runbooks with integration packs for SCCM 2012 and SCSM 2012 and custom PowerShell commands.
• Managed Cloud Identities with Office 365.
• Creation/Maintenance of SCCM operating system task sequences is performed by clients systems engineering.
• Finally, applications are deployment to software center without any user Interaction.
• Worked on windows 7 and 10 32/64-bit environment.
• Having experience on ITIL environment.
• Responsible for creating and maintaining multiple production images using SCCM with MDT.
• Implement Microsoft BitLocker Administration and Monitoring (MBAM) for client disk encryption.
• Used Troubleshooting tools beyond compare, Event viewer, Task manager, Diff Tool, CMtrace.

Environment: Install Shield 2015, Visual Studio 2013, Windows server 2012 R2, SCCM2012, MDT 2010/2012, OSD, App-V 4.6 SP1/5.0, Windows 7, Windows 7 (64-bit), VM ware View Client 5.1, VDI environment,SCCM2007 R2, Active Directory, Power shell Scripting, SCCM, beyond compare, Event viewer, Task manager, CMtrace.

SCCM Engineer

Confidential, Bethesda, MD

Responsibilities:

• Worked on migration from Windows7 to Windows10
• Used scripting and repackaging techniques to "silently" deploy the software.
• Created various scripts as and when required to assist with tasks related to the SPMS role using WISE, VBS as well as IBM's ISPI wrapper for copy and register.dll regsvr32.exe, file permission icalc.exe, Map the drive, append environment variables, Add ones etc.
• Worked with QA to make sure application met company standards if not review and test the application and resolve the issue.
• Review Hyper-V within the environment if it would be a useful solution.
• Centralized distribution of packages using SCCM creating user groups, distribution packages and advertisements.
• Experience leading the development, testing, and lifecycle management of end-user compute platforms including OS images, software updates/patching, and hardware.
• Managing all aspects of SCCM OSD changes, utilizing 10 different Task Sequence models including LTI and ZTI.
• Creation and maintenance ofSCCM packages, query based collections, advertisements, queries, and inventory software packages.
• Install patches as per the organization’s change management process and procedures, including acquiring required organizational approvals.
• Microsoft O365, Microsoft Active Directory, Azure User Creation & Groups, Security Permissions ADFS, Azure and Intune sync.
• JAMF Casper Suite and create packages for applications to deploy on systems.
• Research, analysis, testing, certification and documentation of the application lifecycle for macOS.
• Automate the applications for software distribution using Install shield 2013.
• Repackaging foreign software installations with Admin Studio 11.5 using Repackaging tool.
• Worked on post installation configuration requirements, this includes launching the application to disable options, accepting license agreement, turning off automatic updates, changing menu bars, add/remove default icons, install updates, etc. for all Enterprise applications.
• Coordinate the packaging and deployment of applications to a distributed systems desktop environment.
• Experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches).
• Migration fromSCCM 2007 toSCCM 2012, and Current Branch. Migration Windows 7 to Windows 10.
• Create SQL scripts to gather reporting information on SCCM PCs.

Environment: Windows 7 (32 BIT, 64 BIT), Install Shield 2014 Pro, Admin Studio 14.0, IBM ISPI, SCCM 2007, VM ware 8.0, VB Script, Power shell, Install Watch Pro, Filemon, Regmon and Process mon.

SCCM Admin / Application Packager

Confidential -Miami, FL

Responsibilities:

• Testing .MSI packages in a locked-down environment.
• Performing one of testing and integrated testing of applicationsto ensure the functionality ofapplicationsbefore distribution.
• Used Filemon, Regmon and procmon to debug runtime errors in a Secured environment.
• Produced VB scripts custom actions that add additional functionality to the Windows Installer setup packages.
• Worked on batch files to migrate them to VB scripts, worked on registry to debug the invalid entries, converted win install packages to MSI format.
• Created the Active directory groups to publish App-V sequenced Applications
• Extensively used Active directory to Manage workstations and provide access to the users in the environment.
• Used Active Directory to build hierarchical information structures to control administrative credentials setting to the users.
• Worked with Flexera AdminStudio 14.0 to repackage various applications and build MSI packages and Transforms MST and Patches MSP
• Sequencing applications onto Windows 8.1 using App-V 5.0.
• Perform general administrative tasks in the App-V management console such as setting up publishing servers, configuring publishing refresh, configure disconnected operation mode.
• Sequenced medium to complexapplicationsusing Microsoft APP-V 4.6 SP1
• Used SCCM2007/SCCM2012 to Advertiseapplicationson Lab Machines.

Environment: SCCM 2012 R2, Windows Server 2012, SCCM Client Center, VMware 9.0, AdminStudio 2011, Wise Package Studio 8.x, Windows 7, Wise Script, VB Script, Microsoft Virtual PC, Microsoft APP-V 4.6 SP1, SCCM2007 / SCCM2012, MDT, SSRS, MDOP VMWare 8x

Application Packaging/System Analyst

Confidential

Responsibilities:

• Working on a project in bachelors for control systems by machines operated through application deployment.
• Contracted for Windows XP to Windows 7 Migration Project.
• Used VMware Workstation for reimaging the machines.
• Involved in testing the packaged applications before passing them to QC.
• Experienced in using the Utilities like InCntrl, Beyond Compare, FileMon and RegMon to resolve the issues with MSI packages.
• Documented the packaging standards and best practices and processes employed for creating the windows installer packages.
• Interacted with the end users to get additional information when required.
• Gathered requirements, Package, Test and Deploy Software packages.
• Package & Distribute Packages to workstations as requested.
• Create .MSI applications.
• Resolve and Troubleshoot SCCM deployment issues.
• Used SCCM 2007 for distributing and deploying theapplicationson to the test environment.
• Maintained the database for the status of the Packaging with MSI packages.
• Worked with App V 4.2 for sequencing theapplications.
• Virtualized theapplicationsusing App-V and Testing them.
• Created Custom Actions that add additional functionality to an MSI using VB Script, Wise Scripts and Install Scripts.
• Worked with debugging tools like Filemon, Regmon, Orca, and Dependency Walker, Auto IT's.

Environment: Wise Package Studio 8.0/7.0, App V 4.2, Windows 7, VMware, Windows XP, VMware Workstation 6.0, Orca, Test Director, Filemon, Regmon, SCCM.