SUMMARY:

• Experienced in IT and Broadcasting in operations and troubleshooting from System Design to Rack and Stack installation. Studying IT Foundations in administration, architecture to deployment, virtualization from servers to storage systems.
• Rack & Stack, Patch Panel demark, headend to downstream, Host to Client eqpmt, component to assembly
• In corporate, maintain process to procedure of Tier 1, 2 & 3 Network Infrastructure, UPS Power Mgmt to load balancing
• Break - Fix identify procedure to resolve of Hardware failures from Stand-by to Replacements
• Setup, Test to Troubleshoot copper & Fiber connectivity
• Cable Mgmt; Interstitial, Riser to Cmptr Flooring, Cable assembly
• Scope, Multimeters & Oscilloscopes, Continuity & Tone Generators, Punchdown, Cutters, Strippers to Crimpers
• AutoCAD v12, 14, Lite, CADvance, Visio Design to As-Builts of Architectural, Conceptual, Functional to Equipment Elevations
• Network & infrastructure setup, troubleshooting to configuration from Router, Switches, Load Balancers to Firewalls in IPV4 & IPV6 Protocols
• Administration in Windows Server 2012R2; Active Direct, DHCP, DNS, Exchange, WDS, RDC to basics in SQL Database
• Operating, configuring and mapping of Virtual Architecture; VMWare, Virtual Box, Hyper-V, VPN, File Servers, VNC Viewer
• Disaster Recovery EMC2, NAS Storage; Raid Mgmt, Imaging to Backup
• OS: Windows; XP, 7, 10 Pro, Enterprise, Linux; Ubuntu, Kali to Apple High Sierra
• Computer A+: diagnostic & repair of software, hardware to peripherals
• Microsoft 2010, Office 365 Enterprise: Projects, Power Point, Word, Excel, Outlook, OneNote to Access, Gsuite based distribution groups
• Mobile, Wireless Integration, Intrusion Prevention to Bitlocker Encryption

SYSTEM / IT NETWORK EXPERIENCE:

Confidential, Aurora, CO

Audio Video Lead Installer

Responsibilities:

• High School Auditorium Installation Upgrade:
• Modify speaker mounting brackets
• Clear out old rack equipment
• Setup rack install equipment into hinged rack
• Cut, prep, term & label to dress cabling rack of Audio, Data & CAT5.e
• Verify speaker tie-line interconnects
• Senior Assisted Living 70Volt Audio System Installation:
• Setup rack install equipment into data rack
• Cut, prep, term & label to dress cabling rack of Audio, Data & CAT5.e
• Verify speaker, ARC and line level tie-line zone interconnects
• Help commission audio thru speaker and volume levels

Confidential, Redmond, WA

Network System Installation Supervisor/Lead Designer/Installer

Responsibilities:

• Plan, implement to upgrades of NOC & Colocation Farm for Xbox, maintaining the existing Headend machine room, to interconnections between editing, compression and publishing suites:
• System implementation of Headend Machine Room equipment:
• Cisco Systems UCS 5100 Chassis M3 Blade Servers & Fabric Interconnect Switches
• Isilon NL400 & NL200 NAS Storage
• Cisco Nexus 7000, 5000, 3000 Series to Management Switches
• Fiber Brocade 4800 Chassis & 300 Switches
• XIO Technologies ISE scale out Storage
• EMS VNX 5300 Virtual Machine
• DataDirect SAN System
• Connectorizing of SingleMode & MultiMode Fiber Jackfields
• Cable dress racks, tray & computer floor mgmt. of Coax, CAT 6, SM/MM Fiber, InfiniBand & SAS
• Document control; Visio, AutoCAD, functional to elevations, Wirelist cable labeling data mgmt.
• Shipping/receiving of equipment & upgrades to rack installation

Confidential, Sparks, NV

Information Technology Technician

Responsibilities:

• Computer Services; 240 Student, 25 Faculty, 70 Staff Desktop, 20 Laptop:
• Operating Systems; Windows 7 & 10 Enterprise Pro & Education
• Domain, Users to Passwords, instructional software to Group Policy OU to portal shortcuts
• Troubleshoot, Upgrade, Imaging to Licensing Activations
• Microsoft 2010, Office 365 Enterprise: Projects, Power Point, Word, Excel, Outlook, OneNote
• Troubleshoot, Upgrade, Licensing Activations & User Operations of
• RAM, HDD, power Supplies, CMOS services, diagnosis to replacement
• Computer Peripheral:
• Printers: Scanners, Mouse, Keyboard, KVM’s to Scantron Testing Units from service, maintain, network and direct to surplus stock
• Video Projection services, diagnosis, maintain to surplus stock
• Microsoft Asset management; inventory configuration, upkeep to archival of EOL Eqpmt
• HiSet Server & Station, installation of system & camera mounting to cable runs
• Tape Backup routines incremental to differential, weekly, daily vs cloud setup
• Operating Systems; Windows 7 & 10 Enterprise Pro & Education
• Microsoft 2010, Office 365 Enterprise: Projects, Power Point, Word, Excel, Outlook, OneNote
• Allworx VOIP Network Telephone Eqpmt placement, relocation to service of system to end users
• CCTV/DVR Record/Playback setup, map for system upgrade to operation of system
• KeePass upkeep, and utilize
• Help Support Ticket System alert, request, service
• Oversee ticket creating and processing of
• Documentation to Knowledge based information
• PearsonVue Admin Server/Deployment station & testing station maintenance
• HiSet Admin/Server & Testing station maintenance
• Purchase Requisitions of hardware to IT consumables to surplus inventory
• System service documentation to OneNote
• Enrollment of Student, Faculty to Staff:
• Google, Help Desk, Exchange, SharePoint, Active Directory, Diamond D, School Docs to Moodle Learning Platforms
• New, maintain, archive Profiles, Passwords to ID’s manually to block script runs

Confidential, Reno, NV

Desktop Computer Maintenance and Math Tutor

Responsibilities:

• Instruction Computer Maintenance; 43 Desktop, 25 Laptop:
• OS Upgrades, Updates to basic maintenance and setups
• General Equivalency Diploma (GED) / Hi Set / CASAC Math Tutor:
• Assist in basic levels to mid-levels
• Assist in instruction for preliminary instruction and testing

Confidential, Sparks, NV

Student Library Assistant

Responsibilities:

• College Library/Pearson Vue Testing Center:
• Library periodical circulation and loan for students and instructors
• Pearson Vue site test and Book Store administration
• Teacher/Student attendance to archiving file, Student Portal password reset