SUMMARY:

• Extensive knowledge and hands - on experience wif technology, both hardware, and software
• Strong problem-solving skills, positive attitude, understanding of the strategy process, how firms achieve and sustain competitive advantage
• A comprehensive understanding of information technology
• Improve customer satisfaction and excellent in public relations communication
• A very strong communicator wif excellent interpersonal skills
• Ability to establish and maintain effective working relationships wif employees and vendors
• Creative thinker wif an eye for detail and troubleshoot system problems
• Managing diversity in organizations and recognizing the diversity at work
• Red hat Linux servers RHEL 6/7/8 Administration
• Red hat Satellite 6.x administration
• Cloud AWS and Azure
• Manage and support VMware vSphere ESXI 6/5.x, vCenter, SRM, Host, Cluster, and VMs.
• F5 Load balancer administration
• Automation Ansible and Puppet
• Windows Server 2008/2012 Administration and Knowledge of Microsoft Technology
• Excellent knowledge in Active Directory Directory Services.
• SCCM 2012 Deploy OS, Application, and Updates.
• SAN admin EMC and NetApp.
• Networking TCP/IP, WAN/LAN/VPN L2 and L3 technologies and associated protocols.
• Firewall Cisco ASA, Fortigate.
• Excellent knowledge of datacenter builds and manages rack and blade server hardware and cabling.

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer

Responsibilities:

• VMWAREInstall configure and manage vSphere ESXi 5.5 and 6.0, vCenter, Hosts, Cluster, VMS, HA, FT, DRS groups, vMotion, Storage SAN FC and ISCSI, VLAN, Virtual network, snapshot and SRM
• Linux Redhat Enterprise and CentOSInstall manage and configure RHEL 6/7 and Centos 6/7, Apache, Mysql and PHP, HTML, Bash script automation, deployment, SAMBA, VI, Yum repository, FTP, LVM, HAproxy, SSL, Iptables, netstat, Files folders sharing and permission, Web application software, logs, and mariaDB, managing Jira, wiki, and Zabbix.
• Microsoft windows server 2008/2012Build physical and virtual machines, promote domain control, install and configure roles, manage firewall, and backup, joining the domain, provide storage, migration DC and files servers.
• Active directoryManage and support forest, domain control, users, and groups, access permission and security groups, DNS, DHCP, GP, DFS, IIS, NLB, ADFS, SSL, NPS, RDM, FTP, site to site manager, SNMP, Radius, failover cluster and file server.
• SQL 2005/2008/2012 Create database, store procedure, write a script, modify tables, send a table result day to day, auto-run agent job, join table, backup database, SSMS, security create user and replication database.
• EMC VNX 5500/5300/5400 Manage storage pool, hosts, create LUN, CIFS, NFS, VMFS, RAID, share folder, FC, HBA network, block level and file level, firmware update, HDD hot swap and hardware and NAS drive.
• Cisco USCManaging UCS Fabric inter connect 6248, Blade server B and C, service profile, LAN, VLAN, SAN, install vSphere, KVM, upgrade firmware and upgrading hardware.
• Networking CiscoInstall manage and configure routers L2 and L3 switches, IPv4 and IPv6 subnets, Nexus 7k, Catalyst c2960/c3650/c3750/core4500, VLAN, DHCP, VTP, STP, trunk, telnet, SSH, multiple switch stack, and F5 load balancer.IOS update, voice VLAN, LACP, PAGP, OSPF, EIGRP, BGP, static route, VSS, HSRP, VRRP, Virtual link, IP helper address, VPN, DMVPN, Radius, SNMP, AAA 802.1x port, wireless access point, WAN and LAN cabling Cat5 and Cat6 rj45 and rj11 crimping.
• FirewallCisco ASA 5500, Fortigate, and Juniper (SSG320M/srx140/5) policy, ACL, NAT, DMZ, IPsec, SSL, users and groups, VPN site to site and remote access, firmware update, and load balance ISP.
• Cloud AWSManage, install and configure cloud instances, EC2, VPC, ELB, EBS, AMIs, Auto scaling, RDS, Route53 and S3.
• Patch and deploymentPatch deployment to QA for test. Windows update, Linux and application patch.
• Solarwind and ZabbixInstall manage and configure monitoring tool for windows, Linux and networking devices using agent and SNMP.

Sr. IT Administrator

Confidential

Responsibilities:

• OS Windows7/8/10 install, configure, PGP, security bugs, virus, spyware, updates, and recovery.
• Server Windows 2008/2012 install configure, roles, features, migration and decommission.
• Active directory, DNS, DHCP, Group policy, LDAP, WSUS, ADFS, FTP, TFTP, File server, Failover cluster, Remote APP, Firewall, Radius, SNMP, Backup, restore, security permission and VPN.
• VMWARE vsphere 5.5, Build virtual server, provide hardware resources, Host, Cluster, DRS, FT, HA, Fiber channel attached SAN, vMotion, RDM, snapshot, vCenter server.
• VMWARE horizon 6.0 VDI, attach virtual machines to Desktop pool.
• Cisco networking core switch 4500/C 2960/3750/3650 IOS updates, stack multiple switch, VLAN, TRUNK, VOICE, VTP, SSH, RADIUS, VPN, RIP, OSPF, EIGRP, BGP, DMVPN, IPSEC, LACP, PAGP, VRRP, HSRP, VSS, L2, L3, STP, Wireless access point b.g.n, and 802.1x port authentication(EAP)
• Juniper firewall, Cisco ASA, Fortinet, Sonicwall. VPN tunneling for the remote site, IPSEC, trust, untrust, Route, Policy.
• SCCM Deploy OS and software, Image, a device collection, user collection, windows updates, Third party updates, software metering, push software after hours, schedule auto task monthly updates.
• SQL 2012R2 Manage database, Security, DB user, Script execute, SSMS, Migration Attach, Detach DB, Backup, restore.
• Exchange 2013 Manage mailbox and client access server, Recipient, Group, OWA, DAG, public folder, mail flow, permission, unified messaging.
• Linux Redhat, Centos, Ubuntu Installation and configure LAMP, SAMBA, Script, Bash, VI, SMB, FTP, Files and folder sharing and permission, LVM, Web application software, and mariaDB.
• Manage backup server using Dell APPAsure add the server to a repository, install agent on client machines, make a full backup and schedule date and time. Restore file and folders.
• Dell Equillogic data store. SAN, NAS, iSCSi, Volume, Disk.
• Manage Engine Desktop Central 9. Manage AD, GP, Printer, Script .bat, RDP.
• SYSPRO 6.1 Administration for operator and supervisor create operator and link wif SQL database, security permission for navigating tabs, make a favorite tab for different departments.
• PRTG monitoring health server, switch, storage, APC, AP, SQL database, Intranet HTTP,
• Maintain ticket in high priority, the complete task before time, Self-initiate ticket, Support 24/7.

Network & Server Administrator.

Confidential

Responsibilities:

• Windows Server 2003/2008/2012 Domain control, Active directory, DHCP, DNS, GPM, WD, ADFS, FTP, IIS, WSUS, Fail-over cluster, FTP, Remote App wif SSO, Radius, Sites and service, VPN, Direct access and Powershell,
• VMware 5.5 VMware vshphere ESXi 5.5 infrastructure, Host, Cluster, HA, FT, DRS, vCenter server, vSphere client, Web Client, Migrating VMS vMotion,Snapshot, VM templates for 2008 R2, and 2012 R2, vMware tools and Update Manager plug-in for vCenter server. Configured and maintained 10Gb iSCSI, SAN vCenter Operations Manager (vCop) Live to monitor on vsphere, data store, events, logs, graphical views.
• SCCM 2012 SCCM is powerful server for deploying a software using over the network, as per our infrastructure is very large to deploy, support and manage, using SCCM 2012 R2 it's very easy to manage all user computers, deploying application, Capturing image, windows update, software updates (SCUP), making group, Device collection. install OS through images on users, PXE boot, and WakeOnLAN, software metering maintains licensing audit.
• Dell Desktop Authority Script .bat, Printer mapping, Drive map, Folder manage, Policy, Internet setting.
• EMC Storage VNX5200, EMC Unisphere Managing and support storage. Create Lun, CIFS,NFS,VMFS, share folder, FC, and HBA network.
• CISCO Switch and routers Support and manage configure troubleshoot and install. Catalyst C 3550/3560/3570/2960/ C3650/Core4500/Firewall/wireless AP, ASA5515, SSH, VLAN, Voice IP phone, VTP, Switchport, telnet, Domain, Login, trunk, stacking multiple switches, configure L2 and L3 configure on switch protocol, PAgG, lacp, Etherchannel, OSPF, EIGRP, BGP, VSS, VRRP, HSRP, Virtual-Link, AAA, 802.1X pae port authentication, and latest IOS update.
• Juniper Switch,Firewall(SSG320M/SSG140/SSG5)and PALO Alto firewall for site to site VPN tunneling, Firmware update,imagekey,filter users, VPN, IPsec, Junos pulse, DMZ network, put into trust and untrust.
• Exchange server 2010 Support and manage internal and external mailbox users, new create mailbox recipient, permission, Groups, OWA, backup database mailbox.
• BES 5 and 10 Support and manage Blackberry cell phone activate users, sync wif a mailbox, troubleshoot, new user give them demo how to use the device.
• Backup Unitrend is a backup server managing daily backup and weekly backup install agents on machines, for example, full backup servers, SQL database, virtual servers to keep on eye every day to backup is done properly also me configure for an alert if backup fails or successful.
• SolarWinds NPM, Orion Monitoring network infrastructure, server, switch, firewall, APC UPS etc anything connected wif a network configured wif an SNMP service we are getting alerts in detail for ready to begin to troubleshoot.
• Symantec endpoint protection To help protect our user computers, laptops, smart phones, tablets, and other devices from viruses, spyware, and other malicious software for support and manage
• Equitrac print management Central administration printer managing software for user authentication, print jobs, network drivers installation.
• Access control for employee add user id, permission, security, cameras, group, and access violation admin backup and apply policy.
• Redhat Linux LAMP, FTP, bash script, user and group manage, Rack space built a server and switch diagram to manage them.
• Microsoft SCOM 2012 Monitor all devices connected to a network, discovery devices.

System Administrator/Network Administrator

Confidential

Responsibilities:

• Hardware and software support Computer, Laptop and Apple Mac remove the virus, backup, restore, and cleanup.
• OS support Windows 8/7/Vista/WinXP, Linux Ubuntu, and Mac OSX.
• Server Support Windows 2003/2008/2012 New installation, configuring and managing Active directory (AD DS), creating a users applying permissions, Server manager NIC teaming, apply policy on OUs using GPO, ADFS, WDS,WSUS, DFSM,ADCS, KMS, File storage service, Server Backup, DNS, DHCP, Domain services, FSRM, RDMS, RDP, VPN, Microsoft, Network load balancing (NLB), Web Server IIS services using FTP server web application, Failover clusters and Migration.
• Installation and configuring VMWARE vSphere ESXi 5.1 server managing Host and Virtual machine through vCenter server for DRS,HA,vMotion,cluster, SAN, iSCSi, NAS, EMC, and Monitoring.
• Linux redhat6 and Centos6 support for our clients, bash scripting, lamp, samba, jira, wiki, local repository, web site support.
• Installation and configuration networking Switch, routers, wireless router, and Firewall working hands on datacenter Cisco router, NEXUS 2k/5k,ASA,IRS models TCP/IP LAN and WAN Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL WAN - MPLS, MPLS/VPN, LAN VLAN, VTP, RIPV2,ACCESS LIST, OSPF, and EIRGP.
• Firewall support Cisco ASA and PALO Alto IPSec VPN tunneling.
• Support Exchange server 2007/2010, Mailbox, Access client for mobile device OWA and Migration
• Support application software. Ms-office, Mysql, Apache, SharePoint, QuickBooks, H.M.Worx, Yardi, Vista Dent, Eagle Soft, Capture Link, Tracker, X-Ray Imaging
• Responsible for third-level support for all server related issues
• Providing support for phone, Remote, email, face to face,and assist wif installation and configuration of computer software.

Network Technician.

Confidential

Responsibilities:

• Installing and configuring new and existing server and computers hardware and software support.
• Active directory directory services, group Policy, DHCP, and DNS, domain control, joining domain, powershell, and for deployment software, implement specific configurations - files, folders and applications the user can access.
• Hyper-v manager, create vms windows and linux, hots, cluters, networking and storage.
• Managing and Configure Cisco switch and routers, Cisco VoIP phones, keep VPN traffic shaping, Firewall, Wireless, OSPF, and Access list.
• Linux centOS6 install and configure apache servers and mysql, user add and groups, patches, automation, proxy servers and software deployment.
• Support Exchange server 2007 and outlook.
• Repairing and installation for Canon IR,IRC,Advance models and Ricoh Copier Machines internal and external hardware devices, Installing Electronics Motherboard, Illuminates Lamp, scanner, Fax, ADF, Network card, PCL, PS, serial, counter device, Drum Unit, Developer, Paper Deck, Touch Screen Control Panel, Software Conversion, Cassettes, Bootrom software Update
• Experience on deploying Microsoft service packs, hotfixes and security patches and Microsoft development tools.

Network Administrator.

Confidential

Responsibilities:

• Supervising 10+ desktop and network technician wifin our organization and train them to become very good customer support technician.
• Suggesting end user clients to choose right product and cost effective in terms of hardware and software.
• Bring some advanced technology easy to manage and troubleshoot for servers and networking.
• Follow up customers before and after resolve the issues, and ensure their 100% satisfaction feedback.
• Manage multiple projects as a team lead and distribute them according to their technician skills.
• Contact vendors for hardware and software to get best quote and best products, also comparing between products price and specification.
• Research on future technology development, investigating on issues how can me resolve, plan and documentation.
• Build and manage more then 30+ datacenters, blade server, rack servers, switch, routers, storage san, load balancer, ISP, firewall, and cabling.
• Install, configure, and manage vmware vshpher 5.x, vcenter, Clusters, Hosts, DRS, HA, vmotion, build VM windows or Linux, template and snapshot, and virtual networking.
• Install and configure windows servers 2003,2008,2012, domain control, promote dc, Active directory, DHCP, DNS, GP, ADFS, DFS, File servers, IIS, powershell, and VPN.
• Install and configure rhel 5/6 and centos 5/6, managing web servers, FTP, kickstart, ACLs, Bash shell scripting, cron, samba, and storage.
• Networking Cisco switch and routers install and configure vlan, DHCP pool, VTP, vlan trunk, LACP, L2/L3, OSPF, SSH, wireless APs B/G/N, Radius, IOS update, SNMP, and BGP.
• Storage support SAN and NAS, EMC 5x, Lun, raid, attach to vcenter, fc, iscsi, and NFS
• Computer assembling, Installation, and configuration of Operating Systems such as Microsoft Windows 9x,windows XP, Windows 7, Linux and Macintosh.
• Repair Computer hardware and laptop HP, Dell, and Lenovo.
• Remove virus, Malware, Spyware, and Junks.
• Cabling cat5 and cat6 crimping of rj45.
• Firewall fortigate and Cisco ASA, ipsec vpn tunnel, remote ssl vpn.
• Provided end-user training for the new equipment ( Desktop, Laptop, and Printer).
• Provide day to day support for a windows and Linux environment, administrator, and active directory.