Network Engineer Supervisor Resume

SUMMARY:

Network Engineer for 9 years now. me was previously a Master Certified mechanic for around 10 years. me has an Associate’s Degree in Network Design and Administration as well as Automotive Technology.
Today me work as a Network Engineering Supervisor over a team of about 20 people for a Nationwide telecommunications company. me has grown from a Tier 1 tech all the way to supervisor. me has seen and done lots of things with many different technologies along the way. me am able to take on any project and follow it through to the end.
Network Engineer Supervisor in a very fast paced work environment. Skilled to handle stressful situations from all aspects in the network from core to access layers.
Works with customers, project managers, and technical service consultants to help move large projects forward without issues. Giving technical knowledge on design and implementation for these projects.
Helps with internal process for product development, provisioning, and support.
me am an individual dat works very hard and strives to excel.
Excellent troubleshooting skills to pinpoint issues in a timely manner.
Excellent communication skills both written and verbal. me work well in a team or individual setting. me understand the importance of establishing and maintaining a good rapport with fellow employees.

TECHNICAL SKILLS:

Hardware: VMware SDWAN by Velocloud 5+ years, Cisco/Juniper/Adtran routers, and switches (9+years). Cisco includes everything from 1941 s all the way up to ASR 9000 s, Juniper M120 s, Cisco ME switches, Juniper Ex switches, adtran devices. Cisco ASA and Palo Alto firewalls. Meraki gambit of appliance experience. Some Fortinet experience.

Software: Active Directory, Wireshark, some VitalSuites, and Solarwinds. Microsoft office, powerpoint, and excel. Some experience with VMware ESXI and Vsphere. Pycharm and Visual Studio.

Network: TCP/IP, UDP, BGP, EIGRP, basic OSPF, RIP, RIPV2, MPLS, VPLS, VPWS, VPN, DMVPN tunnels, frame - relay, QOS, DHCP, DNS. Wireless setup experience.

SDWAN Technologies: Advanced knowledge in Velocloud SDWAN, Silverpeak experience, and some Meraki SDWAN.

Software Development: me has some light in C# programming and Python workings. Beginner level with this skill, but just need the time to grow.

Operating System: Windows 98/XP/7/8/10, Windows 2003/2008 Server, VMWARE, some Linux/Unix operating systems. Junos OS. Cisco IOS/IOS-XR.

WORK EXPERIENCE:

Confidential

Network Engineer Supervisor

Responsibilities:

Managing 20+ engineers for our customer facing engineering team
Taking escalations from all internal teams for various issues
Designating tasks to proper employees
Scheduling and Time management
Dealing with C level execs from internal and customer side on various discussions
Worked alot to help diffuse customer situations and get them back on the right track.
Still did all technical pieces of the job while managing the team. me am a hands-on manager 100%.
Also included all the below tasks for below roles. Hands on supervisor 100%.

Confidential

Network Engineer Lead

Responsibilities:

Highest level escalation point for internal teams
Join detailed discussion around SDWAN architecture and Design
Join discussions around company design and product development
Attending larger meetings to discuss internal processes.
Joining vendor relations meetings to discuss upcoming products and support challenges.
Also included all the below for Network Engineer

Confidential

Network Engineer

Responsibilities:

Top Level support for provisioning/repair teams
Working with Technical Consultants to plan out designs for new customer setups.
Designing, configuring, and implementing large to small multi-site networks for customers on Cisco/Juniper devices
Configuring LAN/WAN/MAN layer 3 connections and Layer 2 connections on and across core network.
Configuring DHCP, DNS, access-lists, routing protocols, and QOS on core and on-site equipment.
Setting up failover/redundant networks.
Solving troubleshooting problems from all areas of the network.
Working firsTEMPthand with customers to solve connectivity and routing issues.
Helping customers setup special products and setups on their locals LANS.
Worked 24-hour support solely to solve any problems dat would arise. Network maintenance, customer escalations, and network outages.
Car-X Auto Service, Fairview Heights, IL

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