PROFESSIONAL SUMMARY:

• Extensive experience in Network Administration and Systems Support.
• Providing technical direction in integration and migration strategies of various back - end and front-end systems.
• Strong knowledge of Intel based hardware and Microsoft Windows Technologies with a proactive work ethic that takes initiative translating the business needs into efficient technology solutions.
• VMware vSphere
• EMC VNX SAN
• W.S. 2016, 2012, 2008, 2003
• Hyper V
• On-Prem Exchange, EXO, O365
• Meraki MDM Admin
• Commvault / Backup Exec DR
• Cisco Wireless Lan Admin
• TCP/IP, DNS, DHCP, WSUS
• Network Attached Storage
• SCCM Imaging v1810
• Cisco Call Center
• Active Directory, GPO
• Shoretel & Avaya IP Office
• Vendor & Asset Management

TECHNICAL SKILLS:

Hardware: x86/x64 Intel Based Servers/ Workstations, Dell Power Edge Servers/ Workstations, HP Proliant Servers/ Workstations, ADIC and Compaq DLT and LTO Multi Tape Backup Systems, IBM Servers/ Workstations, Cisco & Netgear Switches, Lenovo ThinkPad s, Dell and HP Laptops, APC UPS Monitor, Kyocera, Xerox, Canon, HP Network Printers/ Copiers

Security: Google Apps Postini, SurfControl E-mail Filter, Sonicwall, Linksys, Firewalls, APC Power chute, Norton Security, Trend Micro OfficeScan, McAfee & e-Policy Orchestrator Enterprise Virus Protection Systems, Computer Associates eTrust Antivirus

FrontEnd: Microsoft Windows 10/8/7/XP Workstation, Mac OS 9/ 10, Outlook 2013, 2016, ACT, Adobe Acrobat, Microsoft Office Suite 0365, Conference Place-ware, Net meeting, Ad-Aware, Spybot, WebEx, Equity Edge Oracle, Accutrac, Insource, F.A.S., TM1, Ceridian, ADP Enterprise Rapid Pay, All Star ID

BackEnd: Windows 2016, 2012, 200x Servers/ Active Directory, Azure, Exchange 2016, 2013, 2010/2003/ 5.5, Blackberry Server, Linux Red Hat Fedora and ubuntu, Lotus Notes R6, Citrix Metaframe XP, Commvault, Veritas Backup Exec, BrightStor ARCserve R11.5/ 2000, Symantec Ghost, PC Anywhere, HTML, FTP web site domain hosting

PROFESSIONAL EXPERIENCE:

Confidential, Hawthorne NJ

Systems Network Administrator

Responsibilities:

• Management of Active Directory 2016 Domain Controllers, user account provisioning, permissions to network resources and printers.
• Hyper V virtual server provisioning cloning and maintenance
• Physical and Virtual Server Builds, Management and Maintenance 2008, 2012, 2016, 2019
• Microsoft Premier Support and Vendor Management for all network related devices and services.
• Office 365, Azure Server Administration Support and Maintenance
• Generated Spam filter block rules for Office 365
• Sonicwall and VPN Administration, Support and Maintenance
• DATTO and Backup Exec Administration, Support and Maintenance
• Malwarebytes Administration, Support and Maintenance
• Shoretel Phone System Administration, Support and Maintenance
• NetApp Storage Systems
• Infor ERP SX.e CloudSuite Distribution Administration, Support, Maintenance and SQL/ Cognos Reports
• Managed 3rd party financial software integration packages for Cloudsuite: F9, EDI, CRM, Cirrus Print, Unform,
• Sales Management Plus Administration, Support and Maintenance
• Cenpos Administration, Support and Maintenance
• Windows 10 workstations builds, support and maintenance
• Remote desktop user support via Solarwinds
• Outlook 2016, O365 Support and Maintenance
• IOS, Android Mobile Device Administration and Maintenance
• Zoom Web Conference Administration, Support and Maintenance

Confidential, New York, NY

Systems Network Administrator

Responsibilities:

• Management of Active Directory 2012 Domain Controllers for user account provisioning, permissions to network resources and group policy objects, RDS and printers
• Administration and Management of all Cloud Based Services SaaS, O365, RightFax 9.4, Federated Azure Server
• Microsoft Premier Support and Vendor Management for all network related devices and services.
• VMware ESXi vSphere virtual server provisioning cloning and maintenance
• Cisco Wireless LAN Administration
• SCCM End User Device Management
• Mimecast Administration, Support and Maintenance
• ContractLogix Administration, Support and Maintenance
• Office 365 EXO Server Administration Support and Maintenance
• Exchange Server 2010, 2016 on-prem Provisioning, Administration, Upgrade, Support and Maintenance
• Avaya IP Office Phone Administration
• Azure AD Connect (DirSync)
• Solarwinds server monitoring alert
• Commvault data recovery management using DLT and SAN Storage. ( Confidential continued)
• Veritas Backup Exec for on-prem Exchange 2010 Mail Restore
• SharePoint Server Administration
• Ticketing Systems: Service Pro, Service Now, Remedy, Spiceworks.
• Patch Deployment setup using SCCM 2012 and WSUS Windows Services Update Server 6.3
• Image Development and Deployment using WDS Microsoft Deployment Tool / Ghost for desktop / laptop workstation
• Windows 7, 8, 10 and Mac OS X workstations builds, support and maintenance
• Remote desktop user support via SCCM RDC, LogMeIn, GoToAssist WebEx, TeamViewer and Bomgar.
• Microsoft Security Essentials, Vipre v7.0 Antivirus Console Administration, Support and Maintenance
• IOS, Android Mobile Device Administration and Maintenance Cisco Meraki
• Life cycle inventory management of all server, desktop, laptop and mobile related hardware and software assets
• ISP Support for Lightpath Monitor, Troubleshoot, Maintenance and Escalation of connectivity issues.
• Infrastructure scheduled change management, maintenance and capacity planning
• Fluke diagnosing and troubleshooting of networking issues
• Websense 5.5 Web Filter Administration

Confidential, Saddlebrook, NJ

Systems Network Administrator

Responsibilities:

• Supporting a diverse user community of Windows XP, 7, 8, 10 and Mac OX 10.5 thru 10.11 client workstations including networked HP and Canon Printers
• Support on Financial and HR systems software Sage 300 ERP Accpac and Novatime4000
• Management of all SPI model Cloud Based Services SaaS, O365, Hyla EFax, Azure Server Administration
• Managing the centralized security patch deployment systems WSUS Windows Services Update Server 4.0
• Managed software and hardware technologies on desktops, laptops, mobile android, blackberry and IOS devices
• IOS Android Blackberry Mobile Device Administration and Maintenance
• Developed and deployed standardized Ghost Windows workstation images and restores
• Managed user and server data recovery backups using VSphere snapshots
• Remote desktop user support via VNC, RDC locally and LogMeIn, GoToAssist WebEx remotely
• Management of Active Directory on 2008r2 2012 DC for user account provisioning and permissions to network and application resources, groups, shares and printers
• EMC 2 VNXe, Dell and HP ProLiant Server Builds Technical Support and Maintenance
• ESXi VMware vSphere 5.5 virtual server provisioning cloning and maintenance
• Hyper V with Windows 10
• Exchange 2003, 2010 Provisioning, Administration, Support and Maintenance
• Office 365 Outlook 2013 Administration, Support and Maintenance
• Creating Spam filter block rules for Office 365 and Google Postini
• Azure Server (DirSync)
• Cisco IP Phone System Administration
• Cisco Call Center Administration
• Cisco Meraki Mobile Device Administration
• Vendor Management for internet or network-based hardware and software.
• Veritas Backup Exec for Exchange 2010 Mail Restore
• Packetshaper Administration
• Blackberry Server 3.6 4.1 5.0
• Servers 2008, 2012,
• MAC Servers and Desktops OS X
• Service Pro Helpdesk Ticketing System
• Managed Spiceworks 7.2 SysAid Pro Plus V15.4 ticketing system
• RightFax 9.4, HylaFAX and FACsys 4.9 Enterprise FaxServer
• Portfolio Server Administration
• Windows 7 and 10 workstations builds, desktop support and maintenance
• Symantec Endpoint Encryption
• ISP Support for Lightpath Broadvox Calnet Monitor, Troubleshoot, Maintenance and Escalation of connectivity issues.
• Manage Network Operations Billings
• Video and Audio Multimedia Editing and Website Administration
• Managing and maintaining all software, hardware, firmware, anti-virus and security patch updates
• consultants and operation support staff during busy roll out periods
• Diagnose and troubleshooting networking issues
• Managing standard operating procedures S.O.P.'s and policies for servers and workstations
• Managing asset and inventory control on hardware and software
• Meeting with vendors for researching, evaluating, purchasing, planning, testing and implementing new client/ server software and hardware infrastructure system solutions.

Confidential, Secaucus, NJ

Systems Network Administrator / Manager

Responsibilities:

• Supporting a user community of XP clients and 2003 Exchange Messaging and Active Directory Servers
• Responsible for managing the entire IT operations
• Performed network troubleshooting to isolate and diagnose common network problems
• Managed and maintained hardware, software and warranty inventory of assets
• Identified, evaluated and implemented various key infrastructure and system upgrades to automate and centralize patch deployment using a WSUS server, centralize McAfee Anti-Virus, migrated the Disaster Recovery systems from Tapeware to a VERITAS Backup Exec solution, maintained a Laptop and Desktop replacement program migrating legacy systems.
• In order to create a remote working facility, implemented a SonicWALL VPN firewall client remote access solution
• After an audit on potential disaster recovery risks, advised, implemented and managed a redundant Redhat, Ubuntu and Fedora web host multimedia content server
• Selected and managed consultants to fulfill the on-demand project resource needs. Additionally, responsible of the day-to-day 3-tier helpdesk infrastructure
• Administration of Exchange 2003 Server, mailbox support, monitoring and capacity planning and Exchange maintenance
• Administration of security privileges for all local area network accounts for end user access to application, directory, groups, shares and file print services in an Active Directory environment
• Managed and provided scheduled maintenance and change management for network, hardware, software, firmware, antivirus and security component updates
• Performance tuning, refurbishment, cleanup and maintenance of numerous legacy client desktop workstations and servers with minimal capital expenditure
• Research, evaluate, purchase, implement & deploy into production environment new hardware and software technologies
• Implement and maintain Standard Operating Procedures and policies for server, desktop and laptops and managed and trained operation support staff during roll out periods.

Confidential, Fort Lee, NJ

Systems Network Administrator / Office Desktop Support

Responsibilities:

• Management of NT 4.0 Server for user account provisioning and permissions to network resources.
• Lotus Notes Domino Server 5.0, R6.0 / CC Mail Provisioning, Administration, Support and Maintenance
• Arcserve / Veritas Backup Exec data recovery management using DLT Storage
• Citrix Metaframe XP server application publishing with Verisign s.
• Physical Server Builds and Maintenance NT, 2000, 2003
• Vendor Management for all desktop, laptop, printers and network related devices.
• Managing and maintaining all software, hardware, firmware, anti-virus and security patch updates
• Image Deployment using Ghost for desktop and laptop workstation
• Windows XP. ME and 98 workstations builds, support and maintenance
• Microsoft Office 97, 2000, XP and 2003 Support and Maintenance
• Life cycle inventory and management of all server and desktop related assets
• Infrastructure scheduled change management, maintenance and capacity planning
• McAfee ePolicy Orchestrator / Trend Micro OfficeScan CE 5.0 Centralized Anti-Virus Deployment
• Lead Support for HR and Financial Systems, Equity Edge, FAS, TM1, Insource, Ceridian and ADP
• Managed consultants on next generation software rollouts.