ServiceNow Developer Resume

SUMMARY:

Looking for a dynamic challenging career in a well reputed organization, with professional growth potentials. To obtain a position where my technical knowledge and soft skills would be well utilized and an opportunity for value - based growth and career advancement while contributing handsomely to the organization.

SKILL:

WORK EXPERIENCE:

ServiceNow Developer

Confidential

Responsibilities:

Provide administration and maintenance of the ServiceNow ITSM platform.
Provide Asset management.
One year of practical job experience as a ServiceNow developer
Feasibility analysis, testing, implementation enhancement based on client requirements in ServiceNow
Maintaining SLA for enhancement requests as per client request
Programming experience within ServiceNow (business rules, script includes, client scripts, etc.)
Advanced ServiceNow skills such as workflow development
Develop new data imports and transforms

ServiceNow Administrator

Confidential

Responsibilities:

Provide general support, administration and maintenance of the ServiceNow ITSM platform.
Perform user account administration and governance, including group maintenance, user roles and User Criteria.
Provide end-user technical support to resolve issues.
Knowledge of ServiceNow applications for Incident, Change, Problem, CMS, Facilities, Knowledge, CMDB and reports / metrics, as well as Performance Analytics
In depth understanding of ServiceNow functionality and how ITIL processes can be implemented in ServiceNow including, but not limited to Incident Management, Change Management, Problem Management, Asset Management, CMDB Management, Service Catalog, Knowledge Management, and Virtual Agent Module.
Perform application development and maintenance, including development of new features and enhancements to existing applications through platform configuration and customization
Provide backup to other team members, as needed, for activities such as CMDB administration.
Minimum of one year of practical job experience as a ServiceNow administrator.
Experience configuring and monitoring ServiceNow Discovery
Programming experience within ServiceNow (business rules, script includes, client scripts, etc.)
Advanced ServiceNow skills such as workflow development
Functional knowledge of ITSM processes and best practices

Software Developer & QA Engineer

Confidential

Responsibilities:

Work on QS Unisolution’s products to develop new features and extend the functionality.