PROFESSIONAL SUMMARY:

• Results - driven Information Technology professional with a 15-year track record of independent and collaborative problem solving. Possessing a strong customer focus with excellent verbal communication skills and organizational skills.
• Proven ability to solve problems related to technology infrastructure, business process improvement, and workflow alignment. Has a passion for discovering appropriate solutions or economical alternatives to technical and security issues through the use of best practices with a high level of customer satisfaction and timely resolution.

TECHNICAL SKILLS:

Applications: CareLogic EHR (Electronic Health Record), SharePoint Online, One Drive for Business, Skype for Business, Outlook Online, Microsoft SQL Server 2005, Microsoft Office

Operating Systems: Windows 8, 10, Windows Server 2008 R2, Linux, CentOS

Cloud (SaaS): Azure, O365, SharePoint Online, OneDrive for Business, Skype for Business, Exchange Online, CareLogic EHR, Broadview VOIP

Scripting Languages/Development: SQL (Structured Query Language), Pentaho Report Designer, WinTask, Macros, Data Structures, VBScript, Ruby on Rails, Python, Data Mining, REST, XML, JSON

HealthCare: EHR Implementation, EHR System Administration, Meaningful Use, HIPAA Technical Safeguards, Risk Analysis, Breach Mitigation

Networking Protocols/Other: Local Area Networks, Troubleshooting, VPN, WPA2 Enterprise, DFSR, Active Directory, Group Policy, DNS, switches, Asset Management, TCP/IP, DHCP, SSL, FTP, SFTP, IIS, RDP

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Network Administrator / Systems Engineer

Responsibilities:

• Led the project planning for Windows Server 2008 R2 Hyper-V virtualization implementation. Technical specifications included, SQL databases, SharePoint front end web servers, and Domain Controllers in a DMZ with one-way trust through the firewall.
• Led the design, installation, and network administration of a durable and secure multi-site intranet network that aligned agencies disaster recovery / business continuity plan by leveraging DFSR among servers across six sites via VPN. The design included redundant offsite backups, and SQL Server log shipping for redundant SharePoint availability. The plan successfully helped to enable the rapid relocation of many staff whose offices were flooded during Hurricane Irene.
• Developed technical documentation of physical and virtual infrastructure using Visio and user-friendly language to use to troubleshoot issues, for submission of security audits, and for proactive monitoring and provisioning of disk storage and other resources therein.
• Administration of CareLogic, an Electronic Health Record (EHR) system since 2012. Led the coordination and cooperation with system integrators during the EHR implementation project. Ability in writing SQL queries and using Pentaho Report Designer. Credited with discovering the process to customize CareLogic dashboards though the use of embedded HTML reports with hyperlinks.
• Developed and implemented OneDrive file migration project. Files were migrated from network shared folders to OneDrive and involved using PowerShell, Richcopy, custom Microsoft Office file conversion macros, and Azure File sync.
• Identified and mitigated security risks that could lead to information breaches as per HIPAA and HITECH mandates.
• Serves as the HIPAA Security Officer and addresses regulatory mandates in support of Technical Safeguards. Led in the crafting of policies and procedures, and the performing of auditable windows server maintenance. Implemented the design of staff on-boarding and off-boarding checklists, hardware encryption techniques, encrypted emails procedures, WPA2-Enterprise wi-fi protocol, and VPN Tunneling.
• Helped provision quality assurance reports and present reports and information during AIU meaningful use attestation.
• Used oral presentation skills to facilitate weekly EHR meetings and discuss company goals, Healthcare industry best practices, security systems, and regulatory compliance.
• Performed various tasks such as the design of Active Directory, management of end user accounts, develop Group Policies, and set up of password synchronization with Azure via AAD connect.
• Proficient ability to conduct research and remedy hardware and software issues.
• Performed management of cloud-based VOIP telecommunication system. Configured switches and routers for separate VLANs.
• Served as a troubleshooting escalation resource and worked to coach and mentor team for their own development.

Confidential, Morristown, NJ

Technical Service Provider

Responsibilities:

• Sold managed services to small and midsized business.

Confidential, Murray Hill, NJ

Technical Support

Responsibilities:

• Provided strategic planning and support for an Internet facing demonstration of multi-million dollar proprietary software.
• Built the next generation demo installation of Confidential ’s AICS Claims software through the use of VMware and installation scripts.
• Resolved technical service request tickets involving desktop support, LAN, WAN, VPN, and wireless connectivity.
• Served as on-call for support of production systems.

Confidential, Clark, NJ

Network Administrator / Desktop Support - Contractor

Responsibilities:

• Administered Windows 2000 Servers and 2003 servers.
• Organized Active Directory into manageable Organizational Units with group policy.
• Administered daily backups using Veritas Backup Exec.

Confidential, New Jersey

Network Administrator

Responsibilities:

• Administered Windows 2000 Servers, SQL Server 2000, Exchange Server 2000, and Windows NT server using SAVCE, Arcserve 2000, Active Directory, Open Relay Filter, Hfnetchk, and Terminal services.
• Programmed apps to perform business task more efficiently using Visual Basic .net, vbscript and VBA.

Independent Technology Consultant

Responsibilities:

• Conducted moves adds and changes to all technological desktops and laptops as required by the organization.
• Developed and implemented IT network documentation illustrating network architecture for future by the company and the company’s representatives.