SUMMARY:

• Network engineer Versatile, client - focused and highly motivated IT professional wif proven track record of providing world-class technical service in enterprise and city municipal environments.
• Skilled at interfacing directly wif clients, technicians, engineers, and senior management to quickly identify, troubleshoot and resolve complex network issues.
• Network Engineering & Maintenance
• Data & System Security Protocols
• Wireless/VPN Technologies
• Needs Analysis/Technical Consulting
• System Integration & Deployment
• Monitoring & Performance Tuning
• Diagnosis & Problem Resolution
• Storage & Disaster Recovery Solutions

TECHNICAL SKILLS:

Platforms: Windows Vista, Windows 7, Windows 2008 Server, Groupwise, Linux, Novell, Windows Server 2003, 2008, 2012, VMWare VSphere.

LAN/WAN: DS1, DS3, Ethernet, Frame Relay, IPX, ISDN, PPP, Routing Protocols, MPLS (BGP, EIGRP, OSPF, RIP), T1, TCP/IP, VPN, DMVPNHardware Enterasys Routers and Switches, Cisco Routers and Switches, Network Sniffers, Network Cabling, UPS, Juniper RoutersTools CA Spectrum NMS, Vital QIP, Legato Networker, MS, NetCool, NetMonitor, Remedy, Sun Net Manager, Visio, WatsupGlod, VMware vSphere, Check Point, Fortigate Firewall

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, TX

Network Engineer

Responsibilities:

• Responsible for teh network administration, operation and maintenance, infrastructure upgrade and improvement of wired and wireless network optimizes system operation and resource utilization and perform system capacity analysis and planning plans and perform network engineering Research, design development, and other assignment conformance wif teh network design, engineering and costumer specification.
• Also responsible for detecting outages and a diagnoses trouble shooting and resolving network services outages and perform issues

Confidential, PLANO, TX

L2 NETWORK ENGINEER

Responsibilities:

• Responsible for design, implementation, troubleshooting, and maintenance of in-scope network technologies in teh Enterprise production environments.
• Responsible for teh installation, modification, testing and repair of data communications network equipment. Triaged connectivity and provided network support and network services to external customers.
• Proposed and implemented hardware and IOS upgrades dat improved teh performance and reliability of teh system Served as teh technical liaison for Compucom’s clients.
• Worked wif vendors: Cisco TAC and Fortinet TAC for root-cause analysis of issues.
• Troubleshot Cisco 819 routers, generating and loading s for encryption and reloading cellular profiles, and verifying DMVPN Tunnels were configured properly.
• Monitored and managed Cisco routers and switches, Adtran switches, Juniper, Fortinet, and Cradlepoint devices. Ensured robust network backup and recovery capabilities, using EMC SMARTS Network Configuration Manager.

Confidential, FORT WORTH, TX

TECHNICAL ANALYST

Responsibilities:

• Responsible for developing and documenting processes to standardize Operational Acceptance testing of network implementations.
• Ensured complete and correct implementations, identify chronic exceptions and work wif Implementation, Field Engineers, Nice Vision, and others Confidential Groups, to modify processes to limit these exceptions.
• Performed 3G/4G cellular testing, firmware upgrades to radios, maintenance to video recorder and encoders.

Confidential

NETWORK ANALYST CONTROLLER(TSOC)

Responsibilities:

• Manage teh daily activities of teh telecommunications portion of teh TSOC, which includes: Monitor teh Confidential RR telecommunications infrastructure for abnormalities and diagnose problems as they occur.
• Institute teh problem resolution process to correct abnormalities, working closely wif NOC, Telecommunications Dept., TSOC, and other Confidential RR personnel as necessary.
• Render technical advice and assistance to field personnel during problem resolution Manage teh problem resolution process wif Vendor Telephone companies.

Confidential, LITTLE ROCK, AR.

NETWORK ANALYST

Responsibilities:

• Teh Data Network Operation Center (DNOC) provides 24x7x365 support for teh Confidential service provider data network. Provide operational support for Windstream’s service provider data network.
• Teh network consists of Juniper M Series/MX Series and Cisco ASR, CSR, 7000 Series routers, 6500 Multilayer switches., and Lucent ATM switches and a variety of DSLAMs. Knowledge of data networking concepts, such as TCP/IP, PPP, ATM, and Ethernet.

Confidential, Texas

Network Consultant

Responsibilities:

• Providing medical practices, legal practices and other small businesses wif onsite or remote consulting for IT Services, Solutions Development, Data Protection, Office Productivity and Network Support. Delivering teh technology services to meet teh clients IT objectives.
• Interfaced wif customers in person and via phone to drive rapid and efficient problem resolution.
• Provided expert software and hardware changes to production networks.

Confidential, Dallas, Texas

Network Operation Center Analyst

Responsibilities:

• Ensure full operability and maximum uptime for agency LAN/WANs, applications, databases, and console messages by providing 24/7 performance monitoring and troubleshooting on a rotating schedule. Configure, install, update and maintain applications and modules, set up user accounts, and administer network printers and related peripheral devices. Key s:
• Interfaced wif data center customers in person and via phone to drive rapid and efficient problem resolution.
• Ensured complete business continuity by managing enterprise backup/restore procedures and off-site media rotation, and delivering critical disaster recovery support.
• Provided expert software and system version/change control while operating software production and testing environments.

Confidential, Plano, Texas

Network Operation Center Engineer

Responsibilities:

• Monitored and managed Confidential ’s wired and wireless data networks while providing backbone services and technical support for major Internet provider and Customer’s networks. Configured VLAN’s, tested telecommunication circuits, and troubleshot complex WAN backbone connectivity issues. Collaborated wif vendors to ensure timely resolution of circuit outages, and worked closely wif Field Engineers to evaluate, deploy, repair and replace network equipment. Key s:
• Held full responsibility for configuration of all wireless network devices including 900 MHz and 2.4 GHz RF radios. Identified and eliminated duplicate IP’s on Unix gateways.
• Utilized Unix VI editor to run scripts and rapidly update wireless and Ethernet radios.
• Traced wireless (RF) signals back to teh wired network to track and quickly resolve critical issues.

Confidential, Irving, Texas

Help Desk Specialist

Responsibilities:

• Performed network troubleshooting to diagnose connectivity problems for external investment sites and customers, and served as liaison between remote Investor Centers, Correspondence sites and various internal support departments throughout all facets of teh problem reporting/escalation/resolution process. Addressed a variety of online, batch, voice, hardware and networking challenges including mainframe connectivity, Novell and NT issues, and remote user access rights during administrative updates and system outages. Key s:
• Designed and configured teh department’s Resource Center.