OBJECTIVE:

• Numerous years of IT networking, support and analyst experience in multiple areas wif outstanding abilities setting up networks, troubleshooting connectivity issues and customer service support.
• me is experienced in gathering requirements for analyzing specifications and determining strategies for problem solving to optimum resolution.
• me have excellentverbal, written, technical, and interpersonal skills.
• me is a great team member and team leader.
• My social skills are impeccable.

TECHNICAL SKILLS

Hardware: Routers, Switches, ASA’s, Servers, Access Points, AT, ATX, Nic Cards, ISA Slots, PCI Slots, 32 & 64 Bit, Hard Drives, Modems, and Mother Boards, Operating Systems, Managed switch/router builds and repairs

Operating Systems: MS - DOS, Windows 2000/XP/Win7/Win10 Sun Solaris/AIX/Unix

Application Software: MS Word 2002,2007,2010 MS Power Point, MS Access, MS Front Page, MS Outlook, MS Excel, Apache, Outlook, Exchange, Netscape Mail, Microsoft Office Tools, MSS, PeopleSoft, Kronos

Network Protocols: TCP/IP, WCCP, Policy Based Routing, BGP-4, OSPF, IGRP, EIGRP, RIP, HTTP, HTTPS, SSL, TLS, 802.1x, 802.11a/g/n, PKI, VoIP, SIP, PoE, Fiber Channel / FCIP, LACP, PAgP VLAN, MPLS, Ethernet, and QoS.

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer

Responsibilities:

• Maximizes network performance by monitoring performance network problems and outages; scheduling upgrades; collaborating wif network architects on network optimization.
• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• ; troubleshooting
• Updating network devices (hardware/software) as needed
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job noledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Monitoring network operational status by gathering/prioritizing information along wif managing projects
• Monitor availability and reliability of LAN/WAN systems.
• Troubleshoots LAN/WAN connectivity
• Have noledge of sub-netting, switching and Cisco IOS and halp train new personnel.
• Enforces network security procedures, to include the ability to identify intrusion (monitoring
• Help plan network development and expansion as needed
• Knowledge of VLANs and how to set them up

Network Administrator II

Responsibilities:

• Responsible for overseeing maintenance and operations of switches and routers.
• Monitor availability and reliability of LAN/WAN systems.
• Troubleshoots LAN/WAN connectivity.
• Ensure outages and corrective actions are reported to Theater Network Operations Center.
• Resolve customer interface/user issues.
• VLAN administrator
• Firewall and ACL configuration expert.
• Use Cisco Works (and other software application tools) to manage and administer the network.
• Help plan network development and expansion as needed
• Have noledge of sub-netting, switching and Cisco IOS and halp train new NA personnel.
• Enforces network security procedures, to include the ability to identify intrusion (monitoring devices), report attempts and prevent further access by unauthorized personnel.
• Performs other duties and assignments as required.

Confidential

CND Analyst

Responsibilities:

• Constant monitoring of intrusion detection systems.
• Creation of technically detailed reports based on intrusions and events.
• Provide assistance in computer incident investigations.
• Coordinate wif other teams to remediate detected incidents.
• Analyze and evaluate anomalous network and system activity.
• Recommend modifications to security tools to detect, prevent, and mitigate intrusions.
• Assist in troubleshooting and problem solving a wide variety of client issues.
• Provide quality customer service wif excellent communication skills.

Confidential

Network Administrator

Responsibilities:

• Responsible for overseeing maintenance and operations of switches and routers.
• Monitor availability and reliability of LAN/WAN systems.
• Troubleshoots LAN/WAN connectivity.
• Ensure outages and corrective actions are reported to Theater Network Operations Center.
• Resolve customer interface/user issues.
• VLAN administrator
• Firewall and ACL configuration expert.
• Use Cisco Works (and other software application tools) to manage and administer the network.
• Help plan network development and expansion as needed
• Have noledge of sub-netting, switching and Cisco IOS and halp train new NA personnel.
• Enforces network security procedures, to include the ability to identify intrusion (monitoring devices), report attempts and prevent further access by unauthorized personnel.

Confidential

Responsibilities:

• Install, configure, and maintain DOD-approved communications software on government computers and configure the network to allow proper user access.
• Install and configure network printers.
• Responsible for both classified and unclassified computer system stability through the use of DOD-approved, Government-furnished operating systems and software.
• Join client computers to Windows NT, 2000 domain.
• Configure Microsoft outlook and manage personal folders in all versions of outlook.
• Install, configure, and maintain security software on military computer systems.

Confidential

Business Analyst

Responsibilities:

• Assisted wif implementation of Queweb application (Queweb Admin Assistant)
• Setup users in queweb, configured rules for queweb, configured routing rules, database access for queweb.
• Processed Aims access request
• Assisted wif processing Kronos updates
• Ran queries
• Ran various reports
• My team processed documents to be scanned into system and making them visible online for our associates.
• Managed Team responsible for sorting documents from store to determine which to keep
• Set Metrics for team
• Analyzed process improvement opportunities
• Improved process flow of work
• Met and exceeded team metrics
• Handled team administrative issues