SUMMARY

• Over 6+ Years of experience in Internet Service Provider (ISP)/Telecommunication Operation sector.
• Expertise in high - level configuration and troubleshooting of the Core and Provider Edge Network.
• Strong experience in High/Mid end multi-vendor (Cisco, Juniper, Alcatel-Lucent) platforms.
• Strong Understanding of MPLS delivery Options: VPNv4/6, VPLS, PWE3,CSC,Inter-AS VPN Type A,B,C
• Strong Understanding of Routing Protocols: RIP, OSPF, ISIS, EIGRP and BGP.
• Including hands-on experience in providingnetworksupport, installation and analysis for a broad range of LAN /WAN communication systems.
• Excellent working knowledge of TCP/IP Protocol and OSI Model.
• Handling Switches, Routers and Firewalls over Management Plane, Control Plane and Data Plane.
• Strong command over protocol stack and OSI layers and worked extensively onnetworklayer along with different hardware configurations in testing.
• A good team player with meticulous nature and a persevering attitude. A fast learner with good communication skills.
• Strong documentation and diagramming skills using Microsoft Visio.
• Experience in remote site migrations of Switches and Routers.
• Aware of procedures in change management and implementation of changes in accordance to the procedures.

TECHNICAL SKILLS

Routing Protocols: RIP, OSPF,EIGRP, ISIS, BGP/MP-BGP

Multicast: PIM, MSDP, IGMP

LAN/Redundancy Protocols: HSRP, VRRP,GLBP

MPLS: Signaling Protocols- LDP, RSVP

Tunneling Protocols: GRE,MPLS-TE

Security Overlays: IPSEC,DMVPN,GETVPN

Juniper: MX480,MX960,EX4200 with stack switch setzp

Cisco: ASR 1K, 7200, 7600, GSR, IOS-XR, IOS-XE, 6500,Catalyst 2950,3750 Switches, Nexus 5K,7K

Alcatel Lucent: ALU-7750 SR-7 and SR-12 (Service Routers)

Switching: Vlan, VTP, STP, RSTP and MSTP.

Wan Technologies: HDLC,PPP,ATM, ISDN, POS,EoSDH, EoDWDM and Frame Relay

IP Addressing: IPv4, IPv6

Scripting: Perl

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential, Fairfield, IA

Responsibilities:

• To validate and execute new design proposed by Engineering Team in MPLS-VPN and Internet Core network environment.
• To validate and execute temporary/permanent work around proposed by Engineering Team based on relevant operational issues in MPLS-VPN and Internet Core network environment.
• To prepare MOP (Method of Procedure) for the changes to be implemented during
• Maintenance window with rollback.
• Carrying out self-initiated projects for regulating, restructuring and cleaning network devices with proper consent from Engineering Team.
• Implementing IGP/MPBGP and MPLS changes during Network Expansion and upgradation.
• Implementation and Testing of Internet route exchange policies with Internet upstream carrier and other ISP’s.
• Carrying out critical planned events / migration on existing services and ensuring that
• The activity is completed in stipulated time frame with the services being restored to normal.
• Excellent co-ordination with various teams including the Planning, Operations, Business and Vendor during implementation of services/solutions provided to the customers.
• Responsible for operation and maintenance of SP core network for Internet & VPN Services.
• Troubleshooting routing issues in an ISP Backbone environment reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).
• Planning and successfully executing critical Planned Events in stipulated time frame.
• Responsible to conducting scheduled activity like IOS and JunOS up gradation of Core and PE devices.
• MPLS and IP backbone network troubleshooting and maintenance.
• Coordination with Peers, customers and Upstream/Transit Providers for routing issues.
• Internet and MPLS (IGP) traffic Routing and Optimization.
• Root Cause Analysis of Incident to identify the chronic issues.
• Configuration and doing AT (Acceptance Test) for new core devices.
• Improving service quality by MTTR improvement, resolution efficiency improvement and Executing Planned/Unplanned activities smoothly on live network.

Environment: MPLS-VPN, IGP/MPBGP and MPLS, L3VPN, L2VPN, VPLS and Internet Services

Network Engineer

Confidential, Pittsburg, PA

Responsibilities:

• Worked as part of a team for Cisco Product Support. Troubleshooting by providing relevant knowledge base articles and other information. Installation and Configuration of LAN (Ethernet)/ WAN set up for Clients. Design, configuration and Installation of Cisco routers 3600 series and switches series 5500, 3500.
• Designed and implemented an IP addressing scheme with subnets for different departments.
• Monitor the operability and reliability of the network.
• Configured VPN for the remote and site-to-site access.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Planning and Implementation of Subnetting, VLSM to conserve IP addresses.
• Configured STP for loop prevention and VTP for Inter-VLAN Routing.
• Configuration and troubleshooting of EIGRP, OSPF, BGP.
• Implementation of NAT with a pool of 2 public IP addresses.
• Troubleshooting issues and outages on Trunks and Router interfaces extensively.
• Technical assistance for LAN/WAN management and complex customer issues.
• Configured Access control list and also configured Cisco ACS for AAA services
• Experience in network monitoring tools like Net Flow and tcp dump.
• Defined and maintained security policies on all Internet-facing edge routers used for delivery of streaming media content.
• Implemented TCP/IP and related services like DHCP/DNS.
• Documentation of entire site layout, updating and managing the asset registers and network or server documentations.

Environment: Cisco routers 3600 series and switches series 5500, 3500,TCP/IP, DHCP/DNS, LAN/WAN, Ping, Trace route, VPN

Network Engineer

Confidential

Responsibilities:

• Responsible for troubleshooting core network issues (Major and Minor) based on reactive alerts.
• Handling Problem and Incident management tickets.
• Implementation of changes in Core/Edge SP network during maintenance window while Up gradation of network capacity.
• Rerouting traffic in case of major outages in Upstream/Core Backbone Capacities using BGP Communities/IGP.
• Troubleshooting Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services) in ISP environment of Cisco and Juniper devices (Routers and Switches).
• Carrying out new/change requests for BGP network origination of Internet customers.
• Handling Incident management and Change Request tickets.
• Handling Routing issues reported by Enterprise customers (L3VPN, L2VPN, VPLS and Internet Services).
• Carrying out change implementation as per customer request (PE BGP Prefix Updating, Service Up gradation/Change) as per process.
• Troubleshooting customer reported issues both Major (link down) and Minor (latency, Packet drops, low throughput, reachability) severity.
• Handling scheduled activities (Failover, Throughput) as per customer requests within stipulated Time frame.

Environment: BGP Communities/IGP, L3VPN, L2VPN, VPLS and Internet Services.

Network Engineer

Confidential

Responsibilities:

• Level1 support to Routing issues reported by Enterprise customers (L3VPN, L2VPN and Internet Services).
• Handling Incident management tickets.
• Responsible for implementing, engineering, & level 2 support of existingnetworktechnologies.
• Resolved DHCP issues using Event Viewer, Perf Monitor, DHCP Statistics and Audit Log.
• Key contributions include troubleshooting of complex LAN /WAN infrastructure that include routing protocols EIGRP.
• Troubleshooting customer reported issues both Major (link down) and Minor (latency, packet drops, low throughput, reachability) severity.

Environment: Cisco Switches, Cisco Routers, VLAN, VTP, TCP/IP, Trunking, DNS, DHCPSub netting.