SUMMARY

• Over 7 years of IT Industry experience using Subversion, GIT, JIRA, Atlassian Tools, IBM Rational Clear Case on Unix and Windows environment wif Configuration Management, Build, Release Management and Quality Assurance
• Excellent understanding of SDLC Methodologies like Agile, Waterfall, RUP, RAD and other processes.
• Responsible for communicating Defect Status Reports to business in project meetings.
• Participated and Organized weekly meetings and walkthroughs to improve the testing efforts.
• Managed users, workflow, groups and projects in JIRA
• Reported bugs and tracked defects using JIRA.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
• Performance tuning and troubleshooting performance related issues wif Apache and Tomcat servers.
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build - related issues for different products and versions
• Strong noledge on system administration, configuration and customization of Atlassian tools
• Experience on upgrading Atlassian products like confluence, JIRA and bamboo
• Research, install, and maintain new and existing add-ons (plug-ins)
• JIRA Configuration Management
• Supports the integration of existing and new applications wifin the current infrastructure, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.
• Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.
• Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization
• Experience wif SCM task like branching, merging and tagging the source code.
• Knowledge on Atlassian applications: Jira, Confluence, Fisheye & Stash
• Working noledge of build tools like ANT and MAVEN.
• Planned and executed the migration from Bugzilla-based bug-tracking and Jenkins CI tool into the Atlassian-based suite (JIRA, Confluence, and Bamboo)
• Expertise in SCM Tools like Dimensions, Clear case, Subversion and Harvest
• Extensive noledge and administration experience in Web logic and other Atlassian products like Confluence, Bamboo, Fisheye, and Crucible.
• Created dashboard and reports to share wif State partners and internal teams to track progress on the project
• Experience wif Atlassian JIRA installation, administration and maintenance.
• Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.
• Proficient in Python, Perl Scripting, UNIX Shell scripting, Microsoft DOS and Batch Scripting, Ant, Maven and Make Utility for Unix/Windows NT platforms.
• Understanding of application related logs and troubleshooting.
• Researched and installed third-party plug-ins for compatibility.

TECHNICAL SKILLS

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

Tools: MS Office Suite, Nexus, Confluence

Database: Oracle 12c, 10g and 9i, PL/SQL, Linux 2005 and Enterprise

Scripting Languages: JavaScript, XML, HTML, PERL, Shell Programming

Other Technologies: Apache Tomcat, JBoss, IBM WebSphere (WAS), Web logic

PROFESSIONAL EXPERIENCE

Confidential, San antonio, TX

Sr. Jira Admin / Atlassian Tools Admin

Responsibilities:

• Worked on Jira Cloud as part of evaluation.
• IntegratedJIRAand Confluence as trusted applications.
• Worked closely wif management to implement sweeping changes to their development processes and procedures, customizingJIRAand Confluence to take the forefront of the new systems.
• Evaluated existingJIRAinstance and resolved performance issues.
• Built filters, custom dashboards, and reports.
• Created Cloning and copy projects and issues.
• Created Custom workflows, custom screens and custom fields on Jira.
• Coordinated and respond to support requests.
• Designed and implemented custom workflows, fields, permission schemes, post functions, etc.
• Managed and updated software and licenses.
• Installed, configured, tested, and managed plug-ins.
• Provided configuration and administrative support of self-hosted (server) JIRA and Confluence.
• Migrated Jira across environments and worked on Jira database dumps.
• Experienced in performing Atlassian installations and migrations and gained skills to schedule back-ups Integration.
• Created JIRA projects, templates, workflows, screens, fields and other administrative activities.
• Created a step by step guide to create a project inJIRA.
• Extensively worked on UNIX Editor Commands to edit the logs.

Environment: Confluence, Bamboo, Stash, Fisheye, Crucible, JIRA, Tomcat, Jboss, SVN, Ant, Maven, bash, UNIX, Sona type Nexus, Jenkins, shell.

Confidential, Denver, CO

Sr. Jira Admin / Atlassian Tools Admin

Responsibilities:

• ManagedJIRA/Confluence Global Administration team
• Contracted to serve as theJIRASystems Administrator for the internationalJIRA/Confluence infrastructure, including all associated programs, plugins and systems
• Deployed Atlassian products and associated programs.
• Linux Administration and Maintenance for various OS distributions, Open source tools Apache, MySQL, Mail sever, Software Development tools setups.
• Customized bothJIRAand Confluence to integrate into the pre-existing systems wif an eye towards making the programs extensions of their systems, and not hindrances to their systems
• Created Custom workflows, custom screens and custom fields on Jira
• Created users on Active Directory, synched the users on Jira and assigned groups and spaces
• Created events, email notification schemes and assigned project roles on Jira
• Worked on confluence- Assigned user personal space and provided assistance in using Confluence
• Worked on Bamboo- Build triggers and Build dependencies
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields
• Migrated Jira across environments and worked on Jira database dumps
• Worked on Jira Cloud as part of evaluation
• Worked on generating reports for senior management on Jira.
• Created custom dashboards, advance filters and formula based fields.
• Implemented and managed, as Configuration Manager, builds and source code branching as well as QC and integration testing environments
• Coordinated efforts between multiple divisions to link/merge disparate systems or programs into JIRA/Confluence to create a more unified system where data could be pulled and reported on from a single central source.
• Acted as POC for allJIRA/Confluence/Agile related questions, problems and activities.
• Expanded the use ofJIRAto many other divisions, makingJIRAthe system of record
• Introduced Confluence to many departs, replacing their internal wiki system
• Installed and upgraded Jira in production to keep up to date.
• Linux Administration and Maintenance for various OS distributions, Open source tools Apache, MySQL, Mail sever, Software Development tools setups.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash, Agile, Tempo Time Tracking, Confluence, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Installed and managed plugins for Jira in production environment

Environment: JIRA,Tomcat, Jboss, Websphere, weblogic, SVN, Jenkins, shell, bash, Confluence, Bamboo, Stash, Fisheye, Crucible

Confidential,Waltham, MA

Jira Admin

Responsibilities:

• Atlassian products JIRA Customization wif Workflow Schemes, workflows, Permissions, User/Group access controls, Notifications, Screens, Fields, Issue types, various other scheme settings, post functions/validators wif workflow transitions, custom configurations wif add-ons/plug-in's and even more customizations wif JIRA code, Jelly services and REST API.
• Managed Jira users and created workflows, issues types, fields in production.
• Copiously used Jenkins everyday as a part of day-to-day deployments.
• Worked on Continuous Integration principles and practices for the Financial Projects using Jenkins.
• Investigating the Jenkins logs and troubleshooting to fix the issues for failed builds.
• Created JIRA projects, templates, workflows, screens, fields and other administrative activities.
• Extensively worked on UNIX Editor Commands to edit the logs.
• Responsible for managing, maintaining, and supporting Advanced Engineering Lab
• Installed and tested new versions of the tools and plug-ins to ensure compatibility research and utilize industry standard methods and techniques
• Upgraded all the plugins and applications (stash, confluence, jira, fish eye) and synced wif the old production applications.
• Experienced in performing Atlassian installations and migrations and gained skills to schedule back-ups Integration
• Documented and reported the statuses of Deployment to Project Team and Management.
• Maintained build scripts for the application builds, Compiled and generated the packages and push it to Unix, Windows, and Linux platforms.
• Installed and upgraded Jira in production to keep up to date.
• Linux Administration and Maintenance for various OS distributions, Open source tools Apache, MySQL, Mail sever, Software Development tools setups.

Environment: Jira 5.x/6.x, ANT, Maven, Stash 2.x, Crowd 2.x, Confluence 3.0.x, GIT, UNIX, Linux, J2EE, iLogJ Rules, PERL, Shell Scripts, SQL Server, Windows/NT

Confidential

Jira Admin

Responsibilities:

• Evaluated existingJIRAinstance and resolved performance issues.
• Evaluated existing architecture and implemented changes based on Atlassian best practices.
• IntegratedJIRAand Confluence as trusted applications.
• Implemented Crowd wif Single Sign On for the Atlassian applications.
• Created new permission scheme so end users only see the projects they need to see.
• Redirected current URLs to exclude port numbers.
• Created a step by step guide to create a project inJIRA.
• Created document to halp project leads manage a project.
• Wrote Shell/Perl scripts to automate the deployment process.
• Responsible for automated clear case administration tasks using PERL Scripts.
• Responsible for automated Scheduled Builds/Emergency Builds and Release using ANT scripts for Enterprise application (J2EE).
• Assist developers and provide additional support in integrating their code wif the main stream.
• Merge conflicting code to ensure release to test environments.
• Researched and installed third-party plug-ins for compatibility.
• Developed UNIX and Perl Scripts for the purpose of manual deployment of the code to the different environments and E-mail the team when the build is completed.
• Shell scripting for building and deploying java application to target environments.
• Coordinated wif different teams before and after the production deployments.
• 24/7 on call support during production and post production releases

Environment: JIRA, Tomcat, Jboss, SVN, Ant, Maven, shell, bash, UNIX, Sona type Nexus.