SUMMARY

• Linux & Jira System Administrator wif 8+ years of hands - on admin and configuration experience in Linux and various other open source software administration technologies. Linux Operating system SME wif hands-on administration of VMWare ESX, Puppet, Jira, confluence, and Crowd
• Excellent research, problem-solving, and written and interpersonal communication skills
• Ability to work collaboratively or as an individual contributor and/or consultant and committed to achieving corporate goals
• Work successfully in high-pressure, challenging, and deadline-driven environments

TECHNICAL SKILLS

Specialties: Administration of Major Linux Distributions, Windows,, LAMP (Linux, Apache, MySQL, Perl), SVN, VMWare ESX, Active Directory, Hyperic, ManageEngine, Amazon Cloud, VM Ware ESX, VMWare Server, VMWare player, Microsoft Virtual Server, Jenkins, Git, Java, Ruby, VncViewer, Cisco VPN Client, Pivotal Tracker

Database: MySQL, MS SQL Server, Oracle, Sybase, PostgreSQL, JDataStore, MongoDB, JavaScript, PHP, Python, MySQL, LDAP, Tomcat, Apache, Resin, WebLogic, IIS Atlassian Jira, Atlassian Confluence, eazyBI, Atlassian Crowd, Agile

Scripting: Shell Scripts, Bash Scripting, Perl Scripting

PROFESSIONAL EXPERIENCE

System Administrator

Confidential, Sacramento, CA

Responsibilities:

• JIRA implementation consultant, As ELT, implemented teh Jira - Confluence software tool dat meets teh needs of teh Agile development/ Scrum teams, so dat they can work more efficiently and report or project-wide stats.
• Provided technical expertise for JIRA and has created and configured Scrum and Kanban boards.
• Created events, notifications, notification schemes and associating them to projects. Created spaces and pages in confluence.
• Configured JIRA Agile boards (Scrum and Kanban) Board Setting, Columns add columns, Swim lanes & Quick Filters
• Created and managed all teh projects related to DevOps, Tools & Infrastructure team
• Developed training manuals on key process and procedure regarding JIRA and Confluence.
• Configured teh JIRA workflows (including Multiple Workflows to One Project) for teh project for improvement processes for screens, workflow procedures and reports of applications as per business requirements.
• Created custom JIRA JQL filters and Search & Filters.
• Issue Type, Notification, Permission, Issue Security, Field Configuration, Issue Type Screen,and Workflow Scheme, Permissions issue, Story, Sub-task, Sprints
• Provided daily JIRA administration and support
• Performed teh Migration Pivotal Tracker data into JIRA Cloud
• Customized every aspect of Jira, including highly customizable workflows, Automation of workflows, Screens, custom fields, field configurations, Issue types, Time tracking and custom email importers.
• Setup teh configuration for teh Pivotal Tracker data migration and training support services to JIRA
• Implemented add-ons for eazyBl Cloud, Tempo Cloud, Portfolio for Jira, AHA & Service Desk integration.

Confidential, Menlo Park, CA

SR. JIRA Administrator/Confluence Administrator

Responsibilities:

• Evaluated existing JIRA Implementation and recommended best practices on its future configuration based on meetings wif and feedback from team members.
• Administrated and managed Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.)
• Customized migrated JIRA projects as requested by users, including optimizing workflows, creating custom calculated fields to support reporting needs, and managing gadgets/widgets.
• Work wif individuals and teams to optimize JIRA workflow functionality as it relates to teh team's processes as well as provide companywide visibility.
• Setup and configure eazyBI Reports and Charts for Jirawhich is an easy-to-use drag-and-drop tool for analyzing andvisualizing your Jira issues data. Many chart types.Source Data and Analyze.
• Shell scripting to automate teh regular tasks like removing core files, taking backups of important files, file transfers among servers. Global Rollouts.
• Train individuals and teams on JIRA and Confluence in order to increase user adoption.
• Develop learning manuals on key process and procedure regarding JIRA and Confluence.
• Configure teh JIRA workflow for teh project for improvement processes for screens, workflow procedures and reports of applications as per business requirement.
• Installed JIRA Suite utilities plugin dat provides additional workflow features such as conditions, validator and post-functions.
• Created a JIRA workflow and apply teh condition, validators and post-function in teh transition to represent teh business requirement process.
• Ensure JIRA capture add-on and configure JIRA capture tool for exploratory testing, easy creation of issue wif browser extension by pre-filling templates.
• Provided technical expertise for JIRA Agile and has created and configured Scrum and Kanban boards. Agile Portfolio
• Created Atlassian add-on, a plugin, using teh Atlassian Plugin SDK.
• Rollout a Service Desk from teh scratch and integrated wif other tools using Atlassian SDK.
• Performed an In-house Jira plug-in development using teh Atlassian SDK and Rest API
• Configured Bamboo for Continuous Integration by setting up automatic polling of repository for new code changes and automating builds based on it.
• Utilize Open Source tool like Postman for API testing and Jmeter or Pylot for performance/load testing.
• Installed and setup teh crowd for centralized identity management which enables users to login once and give access to multiple applications.
• Confluence configuration, setup and administration tasks like: managing users & groups, add-ons, plugins, macros and templates.
• Connected Fisheyeto teh mercurial repository on Bit bucket for overview of source code and also setup Crucible for code review.
• Integrated Fisheye/crucible wif JIRA and bamboo for teh tracking of teh issue and continuous integration.
• Supported relationships between ALM and JIRA projects - allowing teh mapping of many JIRA projects to one physical HPE Quality Center project
• Created customizable business rules to define field mappings between JIRA and HPE ALM.
• Creating events, notifications, notification schemes and associating them to projects.
• Creating spaces and pages in confluence. configuring JIRA Agile boards (Scrum and Kanban)
• Responsible for maintaining and upgrading Confluence and Crowd.
• Synchronized document attachments between JIRA and HPE ALM
• Has good experience working wif Web Services using SOAPUI tools to validate XML request and response using different methods in JIRA, Confluence, Bamboo, Stash/Bitbucket, MYSQL, PostgresSQL, Linux, Docker, Chef, Jenkins, AWS, NagiOS, SVN, GIT.CSV, Bugzilla, Service Now, Zendesk, Microsoft Office environment

Confidential, San Jose CA

JIRA Administrator /DevOps Developer

Responsibilities:

• Responsible for supporting Engineers wif teh entire software tool DevOps development and managing all projects for Tools and Infrastructure team.
• Manage Engineering Tools/Applications for enterprise class SSD products
• Install, Administer, and maintain software tools such as JIRA, AccuRev, Jenkins, VMware
• Support Engineers wif their requests for software tools
• Create and manage all teh projects related to Tools & Infrastructure team
• Working noledge of Shell and Expect, Java scripting
• Install and administer software licenses Data Center
• Support teh design & develop world class software tools for enterprise class SSD products
• Interface wif external vendors/third party tools supplies
• JIRA administrator Confluence, Agile, Stash, eazyBI, Bamboo, Team Calendar
• General Configuration SDLC and project management
• New Project setup rolling out JIRA
• Issue Type, Notification, Permission, Issue Security, Field Configuration, Issue Type Screen, and Workflow Scheme
• Daily JIRA administration and support
• Manually enter teh Data into JIRA
• Migrating 7.0, JIRA to JIRA, Bugzilla, Rally
• Running weekly backup on Code Collaborator, AccuRev, AccuSync, and JIRA
• Install and configure Linux and Windows servers
• Manage VM environment for engineers
• Amazon-based SaaS Operations division.
• System builds, automation, SDLC and task management tools.
• Manage 6,000+ users and 400+ projects.
• QT Configuration for Windows teh cross-platform application framework
• Created and implemented recommendations to improve scalability and performance. Installed software, patching, upgrading and maintenance of operating system.
• Configuration of operating system and applications. Linux &Windows 2000/2003 servers. Creating new domain, adding new server wif existing domain, creating and assigning rights to files and directories. Backup and recovery.
• Wif Fisheye, Crucible, Stash, Kanban, Git, Github.com, Rally and other systems using rest api.
• Customization Able to customize every aspect of Jira, including highly customizable workflows, Automation of workflows, Screens, custom fields, field configurations, Issuetypes, Time tracking and custom email importers.
• Confluence, ability to install and configure custom fields, modify pages and do other custom modifications on request.
• Setup and configure eazyBI Reports and Charts for Jirawhich is an easy-to-use drag-and-drop tool for analyzing andvisualizing your Jira issues data.

Confidential

JIRA/Confluence Administrator

Responsibilities:

• Manage and Configure Various Atlassian Tools like JIRA, Greenhopper, Confluence, Crowd, Stash, Fisheye for Agile Development in teh organization Discuss wif different teams to find out their requirements and suggest ways they can use above tools TEMPeffectively Discovering and Evaluating different Add ons, and Tools to fit teh requirement of teh teams.
• Educate, Engage and build relationship wif teh huge community base
• Monitor components of teh operation to ensure all processes are wifin expected performance Service Level Agreements.

Confidential

Linux System Administrator

Responsibilities:

• Administration & management of servers in Ad Server Platform and Sell Side Platform for teh Advertisement Business Unit
• Creating, Administering AMAZON EC2 instances for various line of business
• Creating ELB load balancers
• Managing S3 Buckets, adding lifecycle policies
• Creating policies for migration of s3 data to s3 Glacier
• Using Amazon API's to automate routine administration tasks
• AWS business continuity planning & disaster recovery
• Reserved instance purchase recommendations
• Using Route53 for DNS management
• Using Jira for ticket management
• Server administration & maintenance for SOX Compliance
• Documenting and creating Architecture diagrams for various company products using confluence wiki
• Using Graphite & ganglia in different product lines for Server Graphing & trending
• Nagios Monitoring, creating new alerts & modifying existing ones according to teh changing infrastructure needs
• Using a mixture of CFEngine and for configuration management to manages servers on various line of business in teh company
• Installation, Upgradation & migration of Git & gitolite setup form svn
• Evaluating different new open source & commercial products to halp facilitate administration& development
• Working wif developers, halping them troubleshoot various issues.

Confidential

Linux System Administrator

Responsibilities:

• Deployment, ongoing maintenance & configuration of systems for maximum availability, security, performance, and documentation in a Linux based production environment;
• Installation, configuration & maintenance of pre-prod and production Cloud environments including services such as Tomcat, Apache, Jetty, Jabber, Openfire, Kickstart, Memcache, Cassandra, Hadoop, Mysql, Jira, etc.
• Installation & maintenance of Puppet infrastructure and developed Puppet recipe &modules for configuration management
• Installation & maintenance of XEN & VMware servers wif multiple VM’s, running a Multi VLAN Physical & VM environment
• Participated in an on-call rotation for High availability, uptime & critical systems supportfor Confidential Cloud Services
• Working wif Developers & engineers for environment troubleshooting & support
• Documenting SA processes in Wiki & Google Sites for future reference.
• Created Bash, shell & python scripts for various Systems Administration tasks to automate repeated processes
• Supported DNS infrastructure, added new servers & zones to it using BIND & Bluecat appliances
• Provided support & management for Amazon EC2 AWS infrastructure;
• Worked wif SCRUM & Agile development teams to deliver products & service in time
• Worked wif development engineers and program managers on new projects to gather system requirements and support of teh new projects wifin evolving, testing and rolling-out new products and services to pre-production, staging and then transitioning or migrating teh project into to production
• Use Jira for change control & ticketing
• Monitored teh servers & applications using Nagios, Cacti and Splunk;

Confidential

System Administrator

Responsibilities:

• Discuss, plan and build Linux system architectures on VMware ESX platform and Amazon Cloud
• Script to automate system administration related activities in Bash and Perl
• Configure and Manage Atlassian Tools - JIRA, Confluence, Crowd and Green hopper
• Configure and Manage LAMP components and other open source software
• Configure and Manage Hyperic to monitor teh infrastructure
• Diagnose and troubleshoot Systems related problems
• Documentation of system design, remote monitoring/alerting of critical services, and rootcause analysis and resolution of issue(s)