Customer Care Resume Bronx, NY - Hire IT People

TECHNICAL SKILLS

Skills: Marketing, Sales,Customer service, Clerical, Administration, Data input, Money transactions, Direct Sales, Front desk, Call center. Computer

Software: Adobe, Microsoft Word, Excel, Power point.

PROFESSIONAL EXPERIENCE

Confidential, Bronx, NY

Customer Care

Responsibilities:

Answer incoming Calls
Answer Multiple Live Chats
Data Entry
Research accounts
Email account holders
Email other departments
Verifications
Explain services and currency exchange

Confidential, Bronx, NY

Intake Coordinator

Responsibilities:

Frontline contact for physicians and hospitals
Incoming calls/ Faxes/Emails
Inputting codes for medical procedures
Checking status updates
Insurance information details
Granting authorizations
Informing procedures and policy information

Confidential, Orlando, FL

Sales/Telecommunications/Telemarketing

Responsibilities:

Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
Develop and follow up on business leads.
Cold call, direct email, and perform other lead generation activities.
Persuade potential customers to purchase hotels on discounted rates
Enter information into computers.
Explain products or services in detail.
Taking inbound sales calls/outbound sales calls

Confidential, Orlando, Fl

Sales

Responsibilities:

Re - sales on Vacation homes and Timeshare, sell contracts for vacation homes; customer service and administration. Emails and fax clients. Meet and present to clients. Review contract with clients. Inbound calls, data input.

Confidential, Orlando, Fl

Customer Service

Responsibilities:

Incoming calls, data input, reservations, customer inquires, upselling insurance.

Confidential, Orlando, Fl

Front Desk/Administration

Responsibilities:

Front Desk, Customer Service, Audit, PBX, Room Service, Reservations, Inbound Calls, data input, Prep, multiple phone lines, radio, conference to multiple departments-updates, Night Audit, Administration, fax, input data into Excel. Greet guest and direct them to proper department. Preparation of packages. Complete daily reports.

We provide IT Staff Augmentation Services!

Customer Care Resume

Bronx, NY

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