Overview

• 12+ Years high level IT, Security, Computer Network Service & Support.
• Web, Marketing, Analytics, Advertising, and Design Skill Set. Master Trainer.
• Expert in Customer Service & Support, Project Management, PR, Sales.
• Cisco & HP Networks, Network Access Control, Penetration Security Testing.
• Department of Defense (EID) Clearance – RAPIDGate Technician

Experience

Confidential (Lewisberry, Pennsylvania) 05/2009-Current 
Senior Engineer/Project Manager

• SEO Expert, Web Design Projects, Content Management Systems with SQL databases.
• Project Management - Web Applications, Marketing, Advertising, Information Architecture.
• Google Apps, Exchange Server, Outlook and Email Setup projects with domain aliases.
• Cloud Computing technology with emphasize on security and redundancy.
• Disaster Recovery Procedures & Contingency Plans. Penetration & Vulnerability Testing.
• Develop Program Documentation and Policies for best Security Practices.
• Virtual Server/Desktop (VMware) and Remote Support. (LogMeIn, Remote Desktop)

Confidential (Mechanicsburg, Pennsylvania) 05/2006-Current 
Founder - Senior Network Engineer

• Monitor Computer Networks - Switches & Routers to Desktops & Applications.
• Active Directory Roll-outs and Mange Windows Server environment: 2003-2010 deployments.
• Manage Service Contracts and Project Management for Corporate Infrastructure.
• RAID Deployments (0-10) Hardware/Software based on mirroring, striping/parity.
• Complete IT/Network/Wireless/Camera Site Surveys, Install based on design created.
• Install Wireless Systems, Routers, and Access Points. On/Off Site Data Backup Plans.
• Configure Hardware/Software VPN solutions. Security System Compliance Policies.
• Resolve customer hardware and/or software issues on laptops & desktops.
• Security best practices policies and implement proper procedures for system reliability.
• Troubleshoot from Layer 1 to Layer 7 of the OSI model. Network operations and protocols.
• Break/Fix: Remove Malware/Viruses, Install OS, Service Packs. Secure programs updates.
• Install new printers, servers, desktops, and laptops as requested.

Confidential (Mechanicsburg, Pennsylvania) 12/2003-08/2007 
Regional Sales Manager

• Doubled Revenue & Company Profits within 3 years of starting our sales team.
• 150% to annual revenue sales quota - 35% Profit Margins. High for Industry.
• Work with CIO’s, Directors, and Network Managers on yearly budgets for IT Services, Retainers, and Materials Contracts with Security & Network Access Control (NAC) as a top priority.
• Network Design/Layout of Switches/Routers. Wireless Access Points, Off-site Back-up, Anti-Virus, Servers, Printers, Wireless. Everything IT related to run a successful business.
• Develop new business and generate minimum of $1+ million in annual new revenue.
• Establish relationships with various vendors to generate partnerships, cobranded marketing.
• Complete RFP, Quotes and bid packages for State/Federal Contracts & Grants.
• Train Sales Associates on information gathering, lead generation, best practices, etc.
• Configure operational requirements/protocols, specifications for business functions.
• Host Events/Speak at various IT trade-shows/events on latest industry trends in security.

Confidential (Harrisburg, Pennsylvania) 10/2002-12/2003 
Information Technology Technician II

• Implement & Market first on-line e-commerce web-store for DCNR’s Fish & Game Commission.
• HTML, CSS, PHP, JavaScript/JQuery, Flash, .NET, SQL Database/Matters.
• Setup design and implement internet/intranet sites as required by Director.
• Monthly state board meetings to create new designs for Pennsylvania’s Main Web-Site.
• Develop web graphics, layouts, wireframes - achieved #1 ranking for State Department website.

Confidential (Harrisburg, Pennsylvania) 06/2000-09/2002 
Information Technology Technician

• Manage Token-Ring & Ethernet Networks - PennDOT’s District 8.
• Troubleshooting Hardware, Software, and System Diagnostics for all Applications.
• Supported Bureau of Information Systems in county network systems, equipment, diagnostic, system testing, evaluation, and problem resolution.
• Install software, hardware, and preventive maintenance for all employee’s computers and mainframe systems including AutoCAD machines.
• Provide user training in facilities, applications. New Hardware as well.
• Responsible for any/all IT related issues that arise in Engineering District 8.

Higher EducationBachelor of Science Degree, Business Administration; Major, Marketing/Management 
Associate Degree, Computer Network Administration

Skills & Certifications

• Cisco Sales Expert, Cisco Wireless LAN, HP Certified Sales Professional, Dell, Kaspersky, etc.
• Branding, Marketing, Sales, Advertising Expert & Extraordinary Customer Service Skill Set.
• Microsoft Windows & Server, Linux Admin, SQL/Access, Office Products (Word, Excel, Access, PowerPoint), Adobe Creative Suite (Photoshop, Flash, Illustrator, Dreamweaver, etc.)
• Mobile Technologies – Droid, Tablets, Apple: Application and Device Support, Setup.
• Web Applications – Drupal, Wordpress, osCommerce, E-Commerce, HTML5, JavaScript.
• Dale Carnegie Public Speaking Mastery Course – Excellent Presentation/Public Relations Ability.