SUMMARY

• Networking professional with over 18 years of experience in the design, implementation and administration of PC and client/server networking environments.
• Strong technical, interpersonal and communication skills and work well in both self - directed and team environments.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 2008 and R2, Microsoft Windows 2003 server including datacenter edition, Windows 2000 server including datacenter edition, Windows NT 4, 3.51, all workstation products from Windows 3.1 to Vista, some Linux.

Enterprise Solutions and Software: Active Directory 2008 R2, 2008, 2003, 2000, WINS, DNS, DHCP, Microsoft MIIS, iSCSI, Network load balancing, Microsoft Cluster Server, Microsoft App-v, RSA Autantication Manager and ACE server, Citrix XenServer, Citrix XenApp, Citrix XenDesktop, Citrix Metaframe and Presentation server, Citrix StoreFront, Citrix Web Interface, Citrix Advanced Access Gateway and Advanced Access Control, Citrix Netscaler, Microsoft Operations Manager 2000 and 2005, System Center Operation Manager 2007, Configuresoft's Enterprise Configuration Manager, VMWare ESX server, Microsoft Terminal Server, Double-Take, Symantec Live State Recovery, Trend Micro Server Protect, Tivoli Storage Manager, SAN/NAS, SMS, IBM Director, Blue Coat Proxy, Steel Belted Radius, Microsoft Certification Authority, Microsoft ISA 2000, 2004, Exchange 2003, Symantec Storage Foundation with HA and DR., Symantec Altiris

Server Hardware: IBM.

Database products: SQL 7.0, 2000, 2005, 2008, SQL 2000 and 2005 reporting services, SQL 2000 and 2005 cluster.

Web Platforms: Microsoft IIS 7, 6, 5 and 4.

Scripting and Programming Languages: Windows Power Shell, Winbatch, Microsoft VBS, beginner level Visual C#, some VB .Net.

Networking: TCP/IP, routing, VLANs

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

Senior IT Infrastructure Engineer

Responsibilities:

• Inherited XenDesktop 5.6 environment and expanded it further
• Designed and implemented XenApp 6.5 environment
• Designed and implemented Citrix StoreFront in combination with Netscaler Access Gateway
• Implemented Citrix Merchandizing server
• Designed and implemented Netscaler Global Server Load Balancing environment
• Became proficient in creating packages using Microsoft app-v 4.6
• In process of designing and implementing Microsoft App-v 5 environment
• In process of designing and implementing XenDesktop 7 environment
• Learned application deployment using Symantec Altiris software and took over desktop application deployment as well

Confidential, St. Louis, MO

Technical Specialist

Responsibilities:

• Engineering team lead. Responsible for evaluation, recommendation and implementation of enterprise wide software solutions and applications as well as departmental applications. Responsibilities included designing highly available enterprise solutions involving Microsoft clustering and W2000/2003 Datacenter software. As part of the team supporting over 1800 Windows servers including over 300 Citrix servers.
• Planned and upgraded the forest to W2008 R2. Move of Certificate Authority servers to W2008 R2.
• Implemented Symantec Storage Foundation clustering solution for high availability and DR.
• Implemented Configuresoft's ECM for VMWare.
• Designed and implemented SCOM 2007 for all Windows servers.
• Inherited and continued support of Microsoft MIIS environment. Enhanced functionality and wrote VB.Net code for new management agents. MIIS is used to provision and deprovision user accounts from HR, LDAP password sync with AD and more. This project requires some VB.Net programming, SQL administration and SQL query and triggers noledge. Created SQL reports as well.
• Design and implement of Citrix remote access solution for the entire enterprise using Citrix Access Gateway Advanced edition, Advanced Access Control, Web Interface and Citrix Netscaler.
• Implementation of Citrix EdgeSight for Presentation server.
• Design and implement of hardware load balancing solution for the entire enterprise using Citrix Netscaler.
• Leading role in implementing BlueCoat Secure Gateway Proxy for reverse proxy access.
• Planned, designed and upgraded the entire AD forest from 2000 AD to 2003 AD
• Upgraded DHCP, WINS and DNS from Windows 2000 to Windows 2003 as part of AD migration.
• Lead role in working with IBM to implement the first 16CPU Windows 2000 Datacenter cluster. Later upgraded to Windows 2003 Datacenter.
• Evaluated and implemented Double-Take software for DR purposes.
• Tested and implemented Symantec LiveState Recovery server for DR purposes and for migrating servers to new hardware and virtualizing using VMWare ESX server.
• Leading part in a team responsible for upgrading the Citrix environment to PS 4.
• Plan and upgrade of Citrix Web Interface infrastructure to version 4.
• Design and implementation of MOM 2005 for system management.
• Implementation of Configuresoft's ECM server and SUM for patch deployment and system compliance.
• Major role in implementing VMWare ESX infrastructure and in an ongoing effort to virtualize low utilization servers in order to minimize physical server growth.
• Upgrade of RSA infrastructure to Autantication Manager 6.1.
• Lead role in a team responsible for switching from Citrix Secure Gateway to Advanced Access Gateway and Advanced Access Control.
• Lead role in creating DR infrastructure in regards to Windows environment.
• Test and implementation of Windows x64.
• Participation in after hours on-call.
• Third level technical support.
• Provided guidance and mentoring for other people on the team.

Confidential, St. Louis, MO

Senior Analyst

Responsibilities:

• Member of the Client/Server team. Responsibilities included day to day server monitoring and troubleshooting, application installations on Citrix servers, IIS and SQL administration, software and hardware evaluations. As part of the team supporting about 400 Windows servers including 50 Citrix servers.
• Performed upgrade of NT4 domain to W2000. As part of the upgrade, upgraded WINS as well.
• Implemented BlueCoat Secure Gateway proxy to provide internet access and web content filtering for the entire enterprise.
• Migrated the DNS infrastructure from Unix to Windows 2000 DNS servers. Installed external Windows 2000 DNS server.
• Implemented Windows 2000 DHCP AD integrated servers.
• Implemented enterprise root CA and subordinate CA.
• Implemented RSA for secure two factor autantication.
• Major role in multiple Citrix version upgrades. Established the first Metaframe XP farm in the enterprise.
• Implemented Citrix NFuse (currently non as Web Interface).
• Introduced the first Windows 2000 cluster in the enterprise.
• Introduced the first Windows 2000 network load balanced web cluster.
• Designed and implemented MOM 2000 infrastructure.
• Created multiple Winbatch utilities for user account creation, logon scripts, drive mappings, connection to Access databases and SQL back end.
• Some limited VB programming.
• After hours on-call support.

Confidential, St. Louis, MO

Technical Dept. Supervisor

Responsibilities:

• Responsible for supervising 3 computer technicians.
• Installed networks in small offices, configured Windows NT4 servers and domains.
• Migrated several customers from Novell to NT with limited downtime.
• Configured ISDN communications and PPTP between remote sites.
• Introduced Ghost software for faster PC building.
• Built custom servers using hardware or software RAID.
• Configured HP and Compaq servers per customers' request.
• Built and upgraded custom and brand name PCs. Laptop repairs.
• Virus clean up and data recovery.
• Customer support.

Confidential, St. Louis, MO

Computer Technician

Responsibilities:

• Built custom PCs from 486 to Pentium. OS and application installations.
• Computer repairs and upgrades.
• Customer site visits and repair on-site.
• Virus clean up.