Summary

SENIOR TELECOMMUNICATIONS PROFESSIONAL with extensive experience in network technology, engineering systems and operations support. Expertise in project management and developing and managing operating and capital budgets. Strong management, team building and leadership skills, recognized for training, mentoring and developing staff members. CCNA CSCO10081884

Technical Training

• Network Protocols: TCP/IP RIP V1/V2, OSPF, EIGRP, BGP4, MPLS, multicast protocols PIM/DVMRP/IGMP, Appletalk, Decnet, Novell, SNA/SDLC/BISYNC, SMB, Spanning Tree Protocol 802.1D/802.1Q, ATM, SONET, DWDM, MetroEthernet, PPP/MLPPP, X.25, HDLC/SDLC.
• Network Hardware: Nortel Networks Bay Networks routers BCN, BLN, ARN, AHN, ASN, Passport 8600 switches, Baystack 450/470/5500 series, Contivity VPN, Cisco routers 2500, 2700, 2900 series and Catalyst 3750/4500/5500/6500 switches, Nexus 2000/3000/5000/7000, Juniper M20/M40/M360/MX480 routers and EX4200 routing switches, Cabletron hubs switches, Terminal/Modem Servers, L2 Bridges, 10/100/1000 mb ethernet, L2/L3 switching, 4/16 mb token ring, FDDI/CDDI, Juniper SRX firewalls, Nokia/Checkpoint firewall products, Cisco ASA/PIX firewall products, Packeteer Packet shapers, A10 Networks load balancers, F5 load balancers.
• Network Management: Computer Associates Spectrum and Spectrum One - Click, HP Openview, Bay Networks Site Manager, CiscoWorks, Tracker, RMON, SNMP, Wireshark protocol analyzer, Network Associates Infinistream/Sniffer Pro/Distributed Sniffer protocol analyzers, Niksun NETVCR appliances, Netscout nGenius servers, GIGAMON Gigavue matrix switches, 10/100 matrix switches, optical and copper tap technology.
• Operating Systems: Windows NT/2000/XP/Vista/Win7, Macintosh OS9/10, RSTS, RSX11M, Linux/UNIX, VMS
• Computer Hardware: DEC PDP-8m, PDP-11 series 34/44/70/84/94, VAX 8250's, MicroVax 3500's, DEC Alpha platforms, 80x86 PC compatible platforms, Macintosh platforms, Sun/HP hardware, IBM SNA peripherals and controllers, Laser printers, scanners, high resolution imaging products.
• Communications Hardware: Modems, Asynchronous/Synchronous multiplexers, DSU/CSU's, ISDN BRI/PRI, T1/E1/T3 muxes, SONET, DWDM, DACS, optical and copper wiring infrastructure standards and design.
• Voice Hardware: PBX Operations ROLM/SIEMANS, AT T, and Nortel, VOIP, T1-T3 carrier connectivity, D4 channel banks, ISDN PRI, Voice wiring and infrastructure, PCM/ADPCM and LBR voice products.
• Software: Familiar with wide range of Apple Microsoft Office Adobe products. HTML editors, WEB servers, Novell and Lotus.

Professional Experience

Confidential

• Network engineering for Confidential LAN/WAN global infrastructure consisting of Cisco Nexus 2000/3000/5000/7000 L2/L3 switches and Juniper MX480 routers.
• Monitor network events using Confidential TVX network management products and proactively respond to incidents and outages.
• Maintain documentation and drawings of network infrastructure and hardware upgrades.
• Create work orders for change management documentation.
• Evaluate new technologies for improvements to Confidential TVX global infrastructure
• Work with other Confidential IT groups to resolve problems with systems, firewalls and security appliances.

Confidential

• Network engineering for Metlife LAN/WAN global infrastructure consisting of 3750/4500 L2/L3 switches and 2800/2900 routers.
• Monitor network events using Solar Winds and proactively respond to incidents and outages.
• Maintain documentation and drawings of network infrastructure and hardware upgrades.
• Create work orders for change management documentation.
• Evaluate new technologies for improvements to Metlife global infrastructure
• Work with other Metlife IT groups to resolve problems with systems, firewalls and security appliances.

Confidential

Network Analyst II/Engineer

• Network engineering and operations for the US Airways LAN/WAN infrastructure at Philadelphia International Airport consisting of 3750/4500 L2/L3 switches and 3700/7300 routers.
• Monitor network events using Spectrum and proactively respond to incidents and outages withing the US Airways network.
• Maintain documentation and drawings of network infrastructure and hardware upgrades.
• Create work orders for change management documentation.
• Evaluate new technologies for improvements to US Airways networks and infrastructure.
• Work with other US Airways IT groups to resolve problems with systems, firewalls, security appliances.

Confidential

Network Analyst/Engineer

Confidential

Network operations engineer. Test and turn ups, scheduled maintenance, 24/7/365 network support. Customer TCP/IP network connectivity for MetroPCS wireless services service.

Confidential

• Engineer I for Confidential Commercial Business Services BNOC
• Network operations service desk engineer. Test and turn ups, scheduled maintenance, 24/7/365 network support. Customer TCP/IP network connectivity for Confidential Commercial Business Fiber service products. Providing Internet access from basic T1 service to OC48 connectivity for Confidential Commercial Fiber customers.

Confidential

Contract Consultant Network Operations Engineer

Network operations service desk engineer. Test and turn ups, scheduled maintenance, 24/7/365 network support. Customer TCP/IP network connectivity for Confidential Business Fiber service products. Providing Internet access from basic T1 service to OC48 connectivity for Confidential customers.

Confidential

IT Professional

• 1099 contractor providing IT solutions to small, medium and large businesses in Philadelphia region.
• Networking, security and systems design and installation and support.

Confidential

• Director Network Operations Global Information Infrastructure Services Nasdaq OMX PHLX
• Responsible for the day to day production network operations of Nasdaq OMX PHLX equities options trading services. Perform pro-active monitoring and problem resolution during peak production trading hours using a variety of tools and monitoring software. Perform capture and analysis of problems/incidents that occur during production hours to determine root cause and problem resolution .
• Responsible for provisioning/testing/production implementation of customer TCP/IP network connectivity to Nasdaq OMX products and services. Provide customers with support and technical aid when problems occur and co-ordinate problem resolution.
• Work with developers and other IT groups for roll out of new products and services.
• Provide technical support for after hours back office operations either remotely or on-site.
• Prepare departmental budgets operational and capital .
• Perform performance reviews and provide mentoring and training for personnel reporting to the Network Operations department.
• Manage client and vendor relations for new products and or existing maintenance contract renewals. Evaluate and test new vendor products and offerings for use by Nasdaq OMX.
• Accomplishments:
• Since the acquisition of the Philadelphia Stock Exchange by Nasdaq OMX, I have worked with network engineering, development and other Nasdaq OMX technical services to re-model the existing PHLX technology into the Nasdaq OMX technology image. This involved the retirement of the PHLX IRON network infrastructure, elimination of the Stratus server technology to be replaced with the Nasdaq OMX INET server farm infrastructure, Purchasing, installation and provisioning Juniper Ex4200 routing switches for the three Nasdaq OMX co-location facilities Carteret NJ, Secaucus NJ, and Ashburn VA . Re-tasked networking monitoring equipment recovered from the shutdown of IRON to be re-used with the new infrastructure. Worked with the project manager's development teams to resolve issues that arose with this conversion effort. In less than a year after the launch of this new XLII Extreme Liquidity II trading platform, Nasdaq OMX PHLX has the largest worldwide market share for equities options trading.

Confidential

Director Network Operations,

Senior Network Analyst,

Accomplishments:

Purchased, deployed and provisioned multiple vendors network monitoring hardware and software to improve real-time response to incidents and outages, long term data capture capability and performance metrics for future expansions. Working with the PHLX engineering staff we purchased, deployed and provisioned the PHLX IRON Inter-Regional Optical Network to co-location centers in Secaucus NJ, NYC NY and Philadelphia PA. This was to provide the PHLX XLE Xtreme Liquidity Equities trading platforms with customer access via a dual DWDM optical ring between NJ/NYC and Philadelphia.

Contract Consultant Network Engineer for AT T Managed Internet Services MIS

Provisioned, implemented, and upgraded customer TCP/IP network connectivity to AT T managed Internet service products. Provided Internet access from basic T1 service to OC48 connectivity to AT T customers.

Confidential

Confidential

• Implemented customer TCP/IP network connectivity to SIAC products and services through new SFTI pronounced Safety infrastructure composed of dual DWDM Rings connecting customers of New York Stock Exchange NYSE, National Markets Systems NMS, American Stock Exchange AMEX, SIAC Shared Data Services SDC and Depository Trust Clearing Corporation DTCC .
• Reviewed and approved SFTI provisioning engineer designs and solutions. Provided second tier SFTI network operations support for customer problems and issues.

Confidential

• Implemented TCP/IP network connectivity for NYSE member firms, Banking Services, Trading Service Bureaus and Market Data Providers to NYSE CAP infrastructure. Led team of engineers to collaborate with peer network engineers at Member Firms to design, implement and test redundant TCP/IP connections for access to NYSE CAP product offerings.
• Major work included NYSE customers updating from legacy sna/bysinc/X.25 circuits to TCP/IP transmission for stock exchange order entry systems to NYSE trading floor.
• Reviewed and approved CAP provisioning engineer designs and solutions. Provided second tier network operations support for CAP customer problems and issues.

Senior Communications Engineer Confidential

• Converted to full time employment for SIAC Communications Engineering to provide Systems and Network Support for NYSE, AMEX, NMS and DTCC. Collaborated with NYSE/Wall Street Trading firms/Brokerages to provide network connectivity to NYSE/AMEX/NMS/DTCC systems and services.
• Promoted to Senior Manager for NYSE CAP WAN provisioning team.

Network Engineer/Consultant Confidential

Network engineer/consultant for Technovision contracted to work for SIAC assigned to NYSE/Wall Street Trading firms/Brokerages to provide network connectivity to NYSE/AMEX/NMS/DTCC systems and services.

Network Engineer/Consultant Confidential

• Network engineer/consultant for Promenet systems/network integration company, provides Network and Systems to small/medium size brokerage houses in Manhattan .
• Installation and migration to new network infrastructure using Nortel 450T switches. Coordinated client's trading services Bridge, Bloomberg, TrackData, Instinet, etc to move to switched infrastructure.

Confidential

• Operations Manager for New York staff of Dow Jones and Co. Inc. DJ, publishers of Wall Street Journal WSJ Manager, Network and Computer Services NCS department
• Managed staff of 40 operators/technicians oversaw communications and systems operations for production of domestic and international editions of WSJ, Barron's other business publications prepared department budgets.
• Managed newswire systems and circuits operation for DJ Information Services Group, including DJ News Service, Capital Markets Report, Professional Investors Report and AP-DJ News Service 24/7/365 .
• Monitored daily operations and coordinated problem resolution to insure all systems supported by department both domestic and international functioned as required to meet user needs.
• Managed or provided technical advice for projects directly or indirectly involving NCS department, created RFPs, evaluated vendors' responses/presentations, tested vendors' products, recommended new equipment, obtained quotations for services such as maintenance or common carrier charges.
• Coordinated and provided technical support for installation and testing of equipment.
• Created or reviewed operational procedures and guidelines for department.
• Attended project status meetings and interdepartmental user group sessions.
• Reviewed technical journals, publications and press releases. Evaluated new products for possible use by DJ.

Project Manager,

• Managed NYC Corporate/Editorial headquarters upgrade from 10/100mb to switched gigabit infrastructure. Designed new gigabit architecture and issued RFP for vendor responses. Reviewed and evaluated vendor responses from Cisco and Nortel Bay Networks, with Cisco selected.
• Managed installations of seventeen Cisco Catalyst 6509 Gigabit L2/L3 switches and migration of users to new-switched Gigabit equipment.

Project Manager, Confidential

• Managed several NYC projects involving design and architecture, upgrading/replacement of existing production systems, relocation/expansion of News publishing groups, installation/conversion to LAN/WAN infrastructure upgrade to 100/1000 MB infrastructure.
• Utilized network protocols such as TCP/IP, Appletalk, Novell and DECNET, configured on Bay/Nortel and Cisco Routers.

Operations Manager, Confidential

Plant Communications and Satellite Operations combined to form new group Communications Network Services . CNS acquired computer center operation for NY Corporate and Editorial HQ .

Project Manager, Confidential

Assisted and trained Hong Kong Plant Communications staff with installation and operation of News publishing front end production system.

Assistant Operations Manager, National Plant Communications, South Brunswick, NJ 1987

Confidential

Supported startup of WSJ Europe . Managed DEC systems install, communications equipment and PTT circuits, hired and trained local personnel, coordinated with vendors/PTT carriers, evaluated new products and services.

Confidential

Transferred to Plant Communications, which supported WSJ production operation at White Oak Md.