SUMMARY

Network Engineer providing superior technical support for networking issues within the Information Technology industry. Expert in leading or being part of a team, to achieve shared goals and objectives.

TECHNOLOGY

• Cisco Routers 2900, 1800,6500 switches 2900,3550 POE
• Network configuration and support
• Active Directory
• Firewalls and VPNs Cisco ASA 5500, Pix 500,Palo Alto 500,2000,Blue Coats
• DNS infoBlox, Win 2008
• Microsoft Windows Server 2008R2
• VMware Hyper V, V sphere ESX
• Implementing Active Directory users and groups
• VoIP Cisco Call Manager 7 ,8 Call Manager Express, Unified Communication Manager 9
• New technology and product research
• Network Infrastructure
• Operating Systems win7, Win XP, Server 2003, 2008, 2008R2
• IT security policies
• Operational and Organizational Security, Planning
• Patch management Wsus
• Implementing an Active Directory Infrastructure
• Planning and Implementing Group Policy
• TCP/IP
• Windows XP Fundamentals
• Monitoring tools SolarWinds, HP OpenView, WhatsUpGold, PRGT

EXPERIENCE

Network Operations Technician

• Field calls from external customers or technicians in the field regarding service
• Perform test procedures and analyze results to isolate and determine type of service problem
• Assist clients and technicians with restoration of service
• Manage and coordinate work efforts by interfacing with several work groups
• Maintain records on routing, screening, billing and trunking informationconnect customer lines with central office equipment
• Interface with customers to keep them informed of status of service
• Interpret technical documents, manuals, circuit descriptions and schematic drawing
• Assign orders and verify that designs are technically correct

Network Engineer

Confidential

• Leads testing and evaluation of new technologies for the LAN/WAN
• Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software
• Configure and Manage Cisco ASA , Palo alto Firewalls and VPNs
• Configure, install and manage Wireless access point and Controllers
• Maintains updated knowledge of networking protocols, experience in routed and frame relay network environments, experience with network management utilities
• Determines work procedures, prepares work schedules, and expedites workflow studies and standardizes procedures to improve efficiency and effectiveness of technology core LAN/WAN Operations
• Troubleshot Network and VPN issues and field customer question and concern

Network Engineer Contract

Confidential

• Use Cisco Prime to configure and install routers, switches and wireless controllers.
• Managed all switches, routers, firewalls and VPNs equipment using cisco prime management tools.
• Worked with outside vendors and teams to develop voice and data wiring infrastructure.
• Manipulated frequently-used switch port settings for seamless use. Determined feasibility, functionality and potential benefits of proposed systems.
• Diagnosed network problems involving a combination of hardware, software, power and communications issues.
• Ran cables from existing patch panels to new patch panels to secure the router and switches in the proper location.
• Configured point to point and point to multi point VPNs.
• Installed, Configured, and Maintained Nexus series switches in 2 Data Centers
• Help install Call Manager and VOIP systems
• Implementation and Management of hardware in two Date Centers
• Management of Disaster Recovery back up network.

Sr. Network Engineer Contract

Confidential

• Created professional, comprehensive and innovative Hardware solutions, exceeding client expectations.
• Provided guidance and resources for the maintenance of a hiring pool
• Provide educational support to teams of IT professionals and project teams
• Active maintenance and development of all network communications for employees. Continuous testing and evaluations of network systems to eliminate problems.
• Unique competency in translating business issues into network solutions including opportunity identification, requirements development, delivery, support, and analysis.

VSat/Network Engineer Overseas Contract

Confidential

• Write, install and maintain programming for Cisco equipment and Cisco Integrated Service Router, UC 7 and Unity VoIP implementations. Riverbed and forigate programming
• Establish process documentation for network equipment and software
• Perform daily operation with the iDirect and Solarwinds
• Network Monitoring System tools
• Configuration management and monitoring of IP equipment to include routers and switches.
• Establish and maintain professional working relationship with Network Operations Center including teleport and ISP staff
• Provide third level support for networking issues and other general communications issue
• Administer Active Directory, DNS, 2008 Server, DHCP, Voice and related server protocols
• In-depth knowledge of network security and firewall technology
• Handle switching and routing configuration and protocols / VLAN.
• VPN and WAN configuration and administration.
• Responsible for advanced enterprise wireless LAN administration and design, mesh networks, and point-to-point and point-to-multipoint topologies
• Installed and monitored performance of wired and wireless networks to maximize operations
• Conducted client consultations for wireless LAN/WAN hardware and software, including networks, routers, and servers.
• Analyzed business needs and recommended solutions
• Installed and maintained Call Manger so 120 locations

Information Technology Specialist

Confidential

• Delivered Regular IT briefings to the Senior Command Team on all information management issues
• Coordinated the migration of an e-mail work order system to Remedy, an online work ticket-based system
• Managed the configuration of the information processing equipment into required operating configurations, responsible for the management, operation, and maintenance FOB Delta Technical Control Facility TCF Primary Systems Control Facility PSCF and the circuits that traverse or terminate at this location, 24-hours a day, 7-days a week in accordance with Defense Information Systems Agency Circular DISAC 310-70-1
• Directly supervises a total of 5 people.
• Use of applicable DISA, AF, and Air Force Space Command AFSPC directives and procedures coordinate with job control, support agencies, and contractors to conduct fault isolation and dispatch technicians, when necessary, to the customer or system location to troubleshoot, validate, document, isolate and correct faults, and verify service restoration with customer.
• Provide support for equipment installations and test new or modified circuits including NIPRNET and SIPRNET hardware and software.
• Perform Server Back-ups and restoral as well as virtual installs