SUMMARY:

Twenty Two years of extensive hands-on experience in network engineering, administration, troubleshooting and repair with respect to Microsoft and Cisco. Designed, installed, configured and maintained complex routed LAN and WAN networks. Supervised permanent and contract personnel. Highly adaptive, flexible and decisive team player with excellent communication skills and the ability to interface at all levels, who can also work well independently.

TECHNICAL SKILLS:

Networking Hardware: Cisco router series (7200, 4000, 3600, 2900, 2800, 2600, 2500, 1800. Cisco Switches (6500, 5000, 3500, 2900), Fluke, Cisco Voice Gateways. Pix 50X. IDS, IPS, ACS, WLS, WCS.

Protocols: TCP/IP, UDP, VTP,STP, VLAN, ISL, HSRP,VRRP,GLBP, NAT, PAT, IPSEC, CDP, MPLS, RIP v.1&2, OSPF, IGRP, EIGRP, BGP, SNA

LAN/WAN Technologies: Ethernet (10/100/1000Mbps), ISDN BRI/PRI, T1, T3, Frame Relay, PPP, HDLC, SNA, SDLC

Network Analysis and Management tools: SNMP, Solar Winds, intrusion detection systems (IDS), Cisco Works, Cisco LMS, NAM, CA Advance Helpdesk UT325.

Operating Systems: Windows 2000/2003/2008 Server, XP/2000/Win7/Vista/ Win8.1. VMWare, Virtualbox.

Software Applications: Word, Excel, Access, PowerPoint, Outlook, PC Anywhere, Ghost, Visio, Cisco Configuration Manager, SDM, ASDM.

PROFESSIONAL EXPERIENCE:

Network Engineer, Confidential

Responsibilities:

• Responsible for the administration and maintenance of the LAN and WAN connectivity for the Company.
• Supporting remote site customer with their LAN and WAN connectivity and trouble shooting.
• Responsible for administration, maintenance, trouble isolation and resolution of equipment such as Cisco Routers (2500, 2600, 3600,7200& 7500), Cisco Switches (2900, 4000 & 6000), Firewalls (PIX530 and 535), Cisco IPS, Cisco ACS,WLS,WCS at the company’s and remote sites.
• Worked on Cisco Unified Communication Manager Express (CUCME) and Cisco Unified Communication Manager (CUCM).

Network Consultant, Confidential

Responsibilities:

• Responsible for administration, design, maintenance, trouble isolation and resolution of equipment such as Cisco Routers (2500, 2600, 3600,7200& 7500), Cisco Switches (2900, 4000 & 6000), Firewalls (PIX530 and 535), Cisco IPS, Cisco ACS,WLS,WCS and cabling located at the headquarters and multiple remote sites
• Responsible for managing WAN connectivity to multiple ISP's
• Worked in partnership with third party contractor IBM in designing and upgrading Confidential 's network infrastructure. Implemented the new infrastructure that included various new Cisco Equipment (ACS, NAM, NAC, WCS, WLS, LMS and others) bringing it to date with the present technology.
• Lead the migration of the Confidential Network to the new location from the old Ministry of Planning (MOP) building. Redesigned the Confidential ’s network in the new building to the current standards.
• Setup and Maintained LAN and WAN access for the users by creating the required VLANs for the segregation of the network while maintaining the IP address Schema of the Agency.
• Maintained documentation for easy dissemination of information for the running of the overall day to day operations
• Provided training and assistance to Confidential ’s Technical staff on Network setup and Operations. Also provided similar training to students from Kuwaiti institutes.

Network Engineer, Confidential

Responsibilities:

• Installed, configured and maintained Network equipment like Modems (AT&T Paradyne & Motorola), Cisco Routers (2500, 2600, 3600 & 7200), CISCO Ethernet Switches (Catalyst 2900, 4000 & 6000), CISCO PIX Firewall, and 3COM Switches (1000 & 1100), etc.
• Responsible for managing WAN connectivity to multiple ISP's
• Design and upgraded old PACI’s Head office LAN Cabling for Coax to UTP (Cat 5).
• Installation, configuration and supporting of servers that connected from Mainframe to LAN through EICON Gateways, MS-SNA 4.0 Server and MS-Host Integrated server.
• Installation and configuration of MS-Proxy, Wingate Proxy Server and Netscape Mail Server, MS exchange 2000.
• Installation, configuration and maintenance of the National ID Card Production System for the Government of Kuwait.
• Installation, Administration, Troubleshooting and Supporting Operating System (WIN 2000, WINNT 4.0, WIN9x and WIN3.x).
• Installation, Administration and supporting of Novell Networks (3.x).

Microsoft Instructor Confidential

Responsibilities:

• MS-Word, MS-Excel, Windows95, Dos 6.20 and 6.22,
• Instructed Students in Basic, Intermediate and Advance levels of the Subject.
• As an extra job helped in maintaining the networking environment of the Institute.

Network Administrator, Confidential

Chicago

Responsibilities:

• The Work involved in converting standalone computers to the networking environment of Novell NetWare System.
• Was responsible for network and system administration support.
• Was responsible for setting up users’ accounts, backup systems and using virus protection software.
• Providing Technical support to the developers using the network.

LAN Manager, Confidential

Chicago

Responsibilities:

• I joined the company as a PC technician (entry level)
• Did hardware and software installation of Computers.
• With a work-study schedule, in-house training and practical experience in a network setting, in 1994 I was promoted to the position of a LAN Manager.
• My duties involved planning, creating, accessing and managing a Novell NetWare system.