SUMMARY

• 10 + years of experience in leading edge technologies and maintaining knowledge of emerging technologies and market. Ability to analyze, understand organizational goals and strategic initiatives. Ability to collaborate wif IT management and businesses to identify, recommend, implement support cost effective, scalable and high available revenue generating IT solutions.
• In - depth knowledge of internetworking technologies and architecture, client/server technologies and architecture, applications integration, virtualization, migration and transformation.
• Experience in technology consulting, managed services, service delivery, network/security services, hosting services, solutions design, implementation and operations. Project Management, Service Delivery, IT security compliances, ITIL and industry best practice.
• Excellent written and oral communications skills and excellent analytical, problem-solving and decision making skills.

TECHNICAL SKILLS

Protocols: OSPF, EIGRP, BGP, IS-IS, RIP, TCP, IP, IPX, HSRP, VRRP, GLBP, GRE, GETVPN, IPSec, SSL, L2TP, PPTP, SSH, DMVPN, PIM, IGMP, MSDP, QoS.

L2/L3 Switching: VLANs, SSO, NSF, VTP, VPLS, RSTP, 802.1q, STP, 802.1x, 802.11x, and 802.3 standards.

Cisco VoIP: Cisco Call Manager, Cisco Unity, IPT, IVR systems.

WAN Technologies: MPLS, ATM, Frame Relay, mobile computing, SONET, DS3, T1, satellite, METRO E.

Network Security: Firewalls, IPS, Websense, VPN, Security audit, Risk assessment and validation.

Microsoft Networking: DNS, DHCP, LDAP, TCP/IP, Windows server 2008, 2003, ISA, IIS, Windows 7, and XP.

Network Management: Solarwinds (Orion), Manage Engine, AlterPoint, Cisco Works, HP Openview, NetFlow.

Cisco routers: ASR 1000, 9000, 7600, 7200, 3800, 3600, 2800, 2600s

Cisco switches: Nexus 7010, 6509, 3750, 3650G, 3650 PoE, 3550, 2960G

3Com switches: 4200G, 3300, 2024, 1100

Juniper switches: EX4500, EX4200, EX3300, and EX2200.

F5: BIG-IP LTM 8950

Riverbed: WAN Optimization

Cisco ASA: 5580, 5550, 5520, 5510, 5505

Juniper Networks: Secure Access 6500, Juniper SRX 650, Juniper SSG 550M Cisco ACS 5.0, 4.3, TACACS+, RADIUS

SecureGuard: 800, 970, IAG 970

Bluecoat: ProxyAV/SG 1400s, 2400s

Applications and Tools: HP Project and Portfolio Management, VMware, Microsoft Project, Microsoft Visio, Remedy, Wireshark, Microsoft office 2010, InfoBlox.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Network Engineer

Responsibilities:

• Lead/SME for implementing Cisco Cloud WebEx solution.
• Contributor for Data Center migration. (5000+ sites)
• Network SME for Servers/Application migration.
• Network contact for DC migration projects.
• Provided LLD and filled network design gaps.
• Protocols: BGP, EIGRP, OSPF, IPSEC, GRE, MPLS.
• Hardware: Cisco 9000’s, 7600 VXR, 6509, ASR 1002, N7010, N7004, N6000’s, N5596, N2000, ASA 5545-X’s, 5580’s.

Confidential, Chicago, IL

Network Solution Architect/Project Manager

Responsibilities:

• Responsible for IPSEC VPN and MPLS network design.
• Working wif ATT and Verizon on MPLS design for Confidential /Motorola network migration.
• Providing solutions/SME on complex MPLS, METRO E design and equipment technical configurations and deployments.
• Validation for firewall rules and MPLS.
• Protocols BGP, EIGRP, OSPF, MPLS, VPN.
• Configuration/trouble shooting VPN issues on ASA 5580, Juniper SA 6500, Firewall Migration, Cisco, and Juniper configurations.

Confidential, Chicago, IL

Network Architect

Responsibilities:

• Worked wif ATT to build network solutions for Confidential clients.
• Facilitated wif project managers and multiple transformation teams.
• Network SME for Pureflex implementations.
• Network presentation to client on datacenter migration/upgrade.
• Technologies: Routing, Switching, load balancer, Security, Middleware, Storage.

Confidential, Chicago, IL

Lead Network Consultant

Responsibilities:

• Prepare IT infrastructure diagrams and knowledge transfer to offshore team.
• Escalation for IT/Network related issues.
• Analyzing and creating SOW for offshore enablement program.
• Manage offshore team members in their respective track.
• Responsible for ticket resolution.
• Responsible for shift roster.
• Responsible for adherence to SLAs.
• Performing ticket analysis, SLA trends and improvements.
• Cisco/Juniper Firewalls, Routers, Switches, Cisco ASA Firewall, F5 LTM, VERITAS, failure and replication solutions.
• Migrating Checkpoint VPN domain to Cisco ASA VPN solutions.
• Implementing/Configuration of NAT, Rules, Traffic/System Monitoring, Web Filtering/Antivirus.
• Designed Cisco/Aruba wireless, WiFi network solution for multiple client location.

Confidential, Chicago, IL

Sr. IT Network Architect

Responsibilities:

• Analyze business requirements to develop technical network solutions and their framework.
• Design, test, and inspect data communications systems.
• Perform network modeling, analysis, and planning.
• Develop technology roadmaps.
• Configure network drivers for software.
• Analyze, engineer, and execute software functions.
• Develop test plans, implementation plans, and project timelines for various projects.
• Manage technology vendors.
• Determine production direction.
• Write functional requirements/specifications documents.
• Assess vendor development/test strategies.
• Perform network troubleshooting to isolate and diagnose common network problems.
• Upgrade network hardware and software components as required.
• Responsible for performance, availability and scalability of teh infrastructure.
• Cisco Routers, Switches, ASA firewall, Riverbed, F5, Infoblox DNS, and DHCP.
• Design, Implementation of Bluecoat Proxy appliances.
• Covering gaps between Network and Server related complex issues.
• Creating routing, switching and firewall configuration standards.
• Solve complex problems wif many variables.

Confidential, Indianapolis, IN

Network Technical Manager

Responsibilities:

• Primary accountability for teh management of staff responsible for design, provisioning, implementation, and Account Management on Manage services account for client’s global IT infrastructure.
• As core member of teh Integrated Communications Services Program halped develop teh Enterprise Technical Architecture for future international business strategies for clients. dis project encompassed all data, voice, imaging, and videoconferencing requirements over a global backbone, as well as teh integration of applications on a country by country basis.
• Designed and implemented WAN, VPN, IPSec for new account to support over 7500 employees.
• Researched, architected, and established IT infrastructure to maintain rapid corporate growth. Formulated IT strategies and aligned department processes and procurers wif overall business objectives.
• Reduced operational costs 40%, increased up-time to 99.99%. Planned and directed launch of large, multi-mode redundant WAN architecture for all national and global offices.
• Directed NOC and expansion/upgrade of operating systems and disaster recovery systems.
• Developed and established 24x7 network operations. Oversaw business ASP, ERP systems, CRM, EDI networks.
• Managed development, implementation, and maintenance of business applications systems.
• Planned and implemented overall network goals.

Confidential, Chicago, IL

Network Architect III

Responsibilities:

• Re-designed, and engineered client’s infrastructure.
• Designed, implemented VoIP and data network solution.
• Designed, implemented IPSEC and SSL VPN solution.
• Implemented routing on Cisco ASR 1000, 7600, 3800, 3900.
• Implemented routing on Juniper J2350, J2320.
• Creating reports from on Solarwinds Orion, and riverbed.
• Implemented L2 and L3 switching, VTP, RSTP, MST, HSRP, QoS on Cisco 6500, 3750, 2960.
• Designed, implemented Data Center Aggregation wif Nexus 7010s, 5020.
• Implemented Cisco Call Manager, Unity and Call Manager Express for various clients.
• Implemented and configuration of application templates, virtual servers, nodes and load balancing pools, NAT pools on F5 LTM.
• Implemented and configured Cisco ACS for device and VPN autantication.
• Configuration of HTTP, TCP, SSL profiles and, client and server autantication on F5 LTM 8950.
• Implemented l2l IPSEC, SSL VPN on Cisco ASA 5580, 5550, 5520.
• Implemented OSPF, EIGRP, BGP, IP SLA, HSRP, GRE, DMVPN, GETVPN, L3 MPLS VPN and VRF.
• Configured firewall rules and group policies on checkpoint provider - 1.
• Used Wire shark Protocol Analyzer.
• Implemented, configured Cisco Call Manager, Unity, TDM.
• Configuration and management of Infoblox for DNS and IP management.
• Configuration of Bluecoat Proxy AV/SG appliances for proxy and internet security.
• Perform network discovery and analysis for client’s network.
• Provided SME on network migration and transformation.
• Documented and managed network assets, WAN circuits and IPv4 addresses.
• Maintained network equipment and security for LAN, WAN infrastructure.
• Implemented ACS 5.0 and 802.1x autantication.
• Provided consulting for internal teams and clients.
• Identified opportunities for improvement and made constructive suggestions for change.
• Recommended alternative technical solutions to meet client requirements more efficiently.
• Communicated effectively wif clients to identify needs and evaluate alternative technical solutions, and strategies.
• Interface and coordinated tasks wif technical resources.
• Collaborated wif project, delivery managers to provision estimates, develop overall implementation solution plan, and served as lead as required to implement installation, and integration efforts.
• Analyzed client business issues and recommended cost effective solutions.
• Maintained security compliances and performed security audits.

Confidential, Chicago, IL

Network Engineer III

Responsibilities:

• Provided SME on VPN Migration.
• Core contributor for implementing and delivering extranet services to clients.
• Worked wif project managers and delivery manager on service implementation and solutions.
• Assists in teh evaluation and redesign of service offerings and provided recommendation.
• Managing teh process of innovative change effectively
• Developed and implemented pilot test plan.
• Developed B2B testing plans and documentation.
• Reviewing and approving RFC’s for add, move, and change.
• Implementing F5 load balancing solutions.
• Recommended Network Hardware and design solutions.
• Build Network infrastructure for Extranet Network solutions.
• Created templates for Cisco ASA 5500s deployment.
• Configuration of ASA 5505, 5550, 5580, and Juniper SA 6500.
• Installation of SecureGuard Microsoft Internet Security and Acceleration Servers, SecureGuard Intelligent Application Gateway.
• Configuration of site-to-site VPNs.
• Updated ASA 5500 licensing.
• Updated ASA IOS.
• Configuration of OSPF routes on nexus 7000s, Cisco 3825 routers and ASR 1000.
• Updated Cisco ASA 5580 firewall rules.
• Upgraded firewall licensing.
• Configuration of Microsoft ISA proxy on blade servers.
• Used HP Project and Portfolio Management for Change Management.
• Used Alter Point for Hardware Management.
• Performed network analysis, network discovery and gatheird information.
• Supported business applications as relates to network.

Confidential, Lisle, IL

Network Engineer IV

Responsibilities:

• Provided technology consulting to external customers and internal project teams.
• Responsible for providing SME on network implementations and complex network solutions.
• Provided architecture, designing, planning and deployment of network infrastructure.
• Evaluated technology, equipment and service providers and providing recommendations.
• Escalation for hardware, network, network security, active directory and exchanges servers and application related issues, as related to network.
• Responsible for maintaining Cisco Call Manager and Cisco Unity for customers.
• Implemented Cisco voice network. Provisioning platforms, workflow analysis, service delivery processes and OSSs.
• Designed Application infrastructure.
• Responsible for recommending and purchasing of software, hardware, WAN circuits and IT supplies and getting approved by client’s IT director.
• Configuration, troubleshooting and implementing Cisco ASA 5505, 5510, 5520.
• Configuration and troubleshooting Cisco Routers 3800, 2800.
• Configuration and troubleshooting Cisco Switches 6500, 4500, 3750, 3550, 2960.
• Configuration, troubleshooting and implementation of BGP, OSPF, EIGRP, HSRP, DMVPN on Cisco routers and switches.
• Configuration, troubleshooting and implementation of VLAN’s, VTP, STP and HSRP on Cisco switches.
• Migrating L2 switching infrastructure from 3Com to Cisco for multiple client locations.
• Working wif client IT management and internal teams on project delivery and major incidents.
• Configuration of NetFlow and SNMP on Cisco devices, Solarwinds, Manage Engine.
• Working wif application teams to cover gaps and problem resolution.
• Provided design solutions for business continuity projects and client’s internal projects.
• Designing and implementing VPN projects for business units and clients.
• Implementing VPN and network security solutions on Cisco ASA and Check Point R70.
• Implemented IP SLA and enhanced object tracking for high availability solutions.
• Providing SME on Disaster Recovery Projects for network, servers and applications.
• Identifying security issues and applying appropriate configurations.
• Isolating and resolving complex network issues and end to end connectivity issues.
• Configuration and troubleshooting DS3, T1, MLPPP, MPLS circuits wif Sprint, Verizon, Quest, and ATT.
• Designing L2 switching environment for multiple client locations.
• Implemented Cisco IPS solutions for clients.
• Working on wif delivery, project and senior client management on incidents, problem resolution and delivery of new projects.
• Provided root-cause analysis reports to senior management.
• Shaping technical direction and technical strategies wifin teh organization and for external customers.
• Communicated effectively wif clients to identify needs and evaluate alternative business solutions wif project management.
• Configuration, troubleshooting and supporting Cisco Call Manager, Cisco Unity, and IP Phone infrastructure.
• Maintaining Cisco secure access control servers 5.0 including TACACS, Radius, and SSH.
• Maintaining Cisco WCS Controllers.
• Documented new and existing network infrastructure using Microsoft Visio, Excel.
• Developed procedures and standards for NOC.
• Provided subject matter expertise in infrastructure support technical disciplines.
• Provided guidance to NOC engineers and technicians.
• Educated delivery, consulting, operations teams in internetworking technologies, and maintenance.

Confidential, Wauwatosa WI

Network Security Engineer

Responsibilities:

• Implementation, troubleshooting, administration of Checkpoint NGX, Nokia firewalls & 3Com Tipping Point.
• Implementation, troubleshooting, administration of OSPF, BGP & Route Distribution on Cisco routers.
• Implementation, troubleshooting, administration of Cisco 6500/5500/4000 series switches.
• Telco problem resolution management.
• Capacity planning and Performance management related engineering design.
• Performance Management and Optimization.

Confidential, Mount Prospects, IL

Cisco Engineer

Responsibilities:

• 24/7 NOC, LAN/WAN/VoIP, Multi-vendor environment.
• Analyzed, detected and resolved Layer 1, Layer 2 and Layer 3 issues.
• Provided resolution and support for approx 600 sites.
• Provided technical information, documentation and support for Tier 2 NOC Engineers.
• Core contributor in rolling out Cisco VoIP solutions.
• Trained team members and provided guidance to field technicians to be more effective and efficient.
• Developed and recommended problem solving procedures and methodology.
• Developed and recommended workflow documentation.
• Configuring and troubleshooting EIGRP, BGP, MPLS, RIPv2, PPP, MLPPP and HDLC on Cisco Routers 2821.
• Configuring and troubleshooting VLANs, RSTP, 802.1q, on Cisco Switches 6509, 3650PoE, 2960G, 2950.
• Configuring and troubleshooting T1 circuits wif Qwest, Sprint, Paetec engineers and field technician.
• Troubleshooting PSTN and RCF issues wif Verizon.
• Troubleshooting POTS, IP Phone, Smart PVC, CSU/DSU, Adtran, Smart Jack issues wif field technicians.
• Troubleshooting MoH, Paging, 800, 911, E911, FAX, FXS/FXO, WIC and VIC issues wif on site Cisco, Orange teams and, field technician.
• Used Remedy for ticketing.
• Used Network Authority Engineering for hardware management.
• Participated in configuration of Call Manager Clusters on MSC 7828.
• Configuring and troubleshooting SNMP, Syslog.
• Configuration of multicast IP addresses.
• Migrating from Frame Relay network to BGP MPLS network.
• Troubleshooting Cisco router hardware and IOS related issues.
• Troubleshooting remote site network devices including WAPs.
• Recovering, Configuring, Updating and Troubleshooting Cisco Routers/Switches.
• Installing, Replacing and Upgrading components in Cisco modular routers.
• Installation of EVM-HD -FXS/FXO, VIC E/M, WIC Modules and DSPs.
• Created network diagram using Visio for troubleshooting site related issues.
• Testing and troubleshooting RCF routed to IVR, ICM, Call Centers and Remote Sites.
• Testing and troubleshooting local, long distance, 800, 911, E911 dialing.
• Testing Cisco IP Phone functionality.
• Upgrading Cisco IP Phones Firmware 7961/7941.
• Interacted and escalated when necessary for resolution.