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Sr. Voip Consultant Resume

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San Jose, CA

SUMMARY

  • Proactive, Adaptable, Efficient and Self - motivated Network engineer having experience in VOIP & DATA.
  • Looking forward to become part of a Dynamic environment where my hard work and determination are acknowledged and rewarded.
  • Possess high problem solving skills and quick learner with a strong desire to learn, contribute and make a difference.

TECHNICAL SKILLS

Protocols: TCP/IP family (RIPv1, 2, IGRP, EIGRP, OSPF, IS-ISBGPv4 etc.)

Technologies: HSRP, VRRP, GLBP, SLB, SRM, IPv4, IPv6, VLSMCIDR, Route Summarization, static and dynamic VLANsMulti Layer Switching (L2/L3/L4 switching), MulticastSpanning Tree Protocol, QoS, IP Telephony, NAT, PATWindows Active Directory, DAS, NAS, SAN and LAN free Backup.

Telecom Skills: Cisco Unified Communication Manager (CUCM), Cisco Unity Connection, Cisco Presence, Call Pilot Voice Mail SystemCisco Extension Mobility, Signaling protocols T1 PRI, ISDNCTI. VoIP protocols SIP, H323, SDP, RTP, RTCP, ASPECT Call Center and Call Copy

Security: DMZ, PIX Firewall, ACL, VPN, AAA, CSACS, TacacsRadius, Cryptography.

Net. Management: Cisco Works, Open View, 3 Com 3NS, Fluke Network Inspector, Solar winds Orion.

PROFESSIONAL EXPERIENCE

Confidential - San Jose, CA

Sr. VOIP Consultant

Responsibilities:

  • Over the course of my career at Confidential, me was the Technical lead for upgrading Call Manager from 7.1.5 to 8.1 and tan to 9.1. And migrate it to virtual Environment.
  • Also responsible for Administrating Call Copy, Voice mail servers
  • Team Lead for upgrading and maintaining consistent code version across all routers, switches.
  • Routinely perform application troubleshooting by mapping traffic flows and inspecting packet captures using protocol analyzers (sniffer/Wire shark)
  • Major contributor to design and upgrade of corporate wireless network, dis includes creating a guest wireless environment for customers across the bank’s
  • Responsible for maintaining reliability for voice and data Network.
  • Administrating T1 network infrastructure for 3 main sites and 18 branches (Datacenter at Hayward) including Core Cisco N7K, N5K and Cisco Catalyst 2960, 3750, 4507 switches
  • Responsible for implementing site to site VPN’s
  • Responsible for maintaining branch sites.
  • Installing and setup of Extension Mobility features for call center clients.
  • Provide support for Video monitoring system and wireless connectivity using CISCO Aps model 1131 and 1142
  • Must be available for occasional night/weekend work as required due to environmental constrains.
  • Working with vendors, clients, carriers and technical staff on network implementation, optimization and ongoing management.
  • Designing, implementing and managing projects dat may include new location or deploying new technologies across the network.
  • Setup and manage IP phone users in CUCM and handled day to day issues and requests through remedy system for Cisco phone line, Analog phones and Fax lines
  • Administrating and Troubleshooting of the following Cisco technologies.
  • Call manager
  • Voice Gateways
  • Routing and Switching

Confidential, Memphis, TN

Network Engineer

Responsibilities:

  • Network refresh for LAN & WAN, migration for access layer switches from 3750 - G to 3850-X stacks & replacing routers 3825 & 3845 with 3925 & 3945 for small and medium sized branches.
  • Installation of Cisco 6500 core switches at the core layer for medium to large environment.
  • Performed firewall migration replacing EOL devices to the newer version.
  • Maintained and managed networks running OSPF, EIGRP and BGP routing protocols.
  • Configured route redistribution between OSPF and EIGRP in a multi-area OSPF network.
  • Designed IP addressing schemes, VLANs & Port allocation as per branch requirements & standards.
  • Responsible for switching administration including VLANs, inter-VLAN routing & Trunking.
  • Worked with a team in deploying F5 load balancers to manage local traffic.
  • Worked with engineering team to resolve tickets and troubleshoot L3/L2 problems efficiently.
  • Deployed VoIP phones and replacing analog phones with Cisco IP phones providing access to voice and data traffic with QoS policies and configured ports to support VOIP, IP Helpers & Voice VLAN.
  • Worked with network monitoring tools such as spectrum to ensure network connectivity status and protocol analyzer tools to determine network issues.
  • Configured and implemented IPsec Site to Site VPNs for connecting different branch sites and Cisco AnyConnect VPN for internal purpose.
  • Worked with Infoblox for IP address management and managing information related to subnet, IP allocation method and devices.
  • Prepared network documentation and network diagram using Microsoft office tools and Visio.

Confidential

Network/Telecom Engineer

Responsibilities:

  • Deployed, Administered, implemented Cisco CUCM version 7, Unity Voice mail and voice gateways
  • Provided technical assistance in managing network infrastructure devices consists of Cisco Catalyst 2900 switches, 4006 switches with a Layer-3 module and Gigabit modules.
  • Configuration of Layer-3 services such as routing on Cisco 3550 switches.
  • Implementing security in the network by installing, configuring security services like RADIUS, Open VPN.
  • LAN/VLAN/ WAN planning, implementation, and troubleshooting.
  • Configuration of VLAN, Wireless LAN.
  • Troubleshoot and configuration of active components configuring VLANS, VTP Domains, LAN Switching and STP
  • Network Simulations and testing
  • Network cabling, patch-panel wiring and labeling.
  • Setup and manage user accounts in CUCM and provide day to day response to reported issues or requests through the ticketing system
  • Installing and configuring Cisco IP phones.
  • Configuring call manger features and services

Confidential

Junior Network Engineer

Responsibilities:

  • Installing, configuring and administrating cisco 1841, dax 1821 routers
  • Installing, configuring and administrating cisco 2950 switches
  • Installing, configuring and administrating windows 2003 server
  • Providing technical support for the installation of field trial and beta sites.
  • Assisted Product Management in setting up system trade shows. Performed demonstrations and responded to technical questions.
  • Interacting with Server admin group in Troubleshooting Hardware & Software issue
  • Accurately and clearly defining state of network infrastructure to manager on a regular basis.
  • Troubleshooting end user connectivity issues(LAN/WLAN)

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