SUMMARY

• 23 years of experience in LAN/WAN design and deployment along wif Windows network administration
• Knowledgeable in Layer 2 and 3 switching, WAN routing protocols and Cisco router configuration (up to 7200 series) and Cisco IOS for Catalyst 4500 and 6500 series switches using Supervisor II, III, IV and 720 engines
• Experienced in Cisco Nexus Unified Datacenter
• Proven track record of providing high level technical solutions
• Proven expertise in supporting and troubleshooting hardware, software and networking issues
• Highly skilled at designing network infrastructures and large scale deployments
• Specializing in AD migrations, network security, virtualization, email and wireless messaging.

PROFESSIONAL EXPERIENCE

Confidential

Network Specialist

Responsibilities:

• Provide core and branch networks support and troubleshooting. Support Cisco network systems; telephone systems and data center for 110 remote locations
• Provide problem tracking and analysis for systems improvement recommendations. Research and recommend network best practices and solutions
• Design, implement and support new data/voice systems wif Cisco switches/routers and ShoreTel VOIP systems
• Monitor network systems availability status and performance. Identify potential issues and security risks
• Work wif various telecom vendors and service providers, ensure SLAs are met and service value maximized for the business

Confidential

Senior Network and Systems Engineer

Responsibilities:

• Maintain all network and system technologies for 5 branded schools at 13 locations across the U.S.
• Migrate Exchange on - premise email to Office 365 cloud-based solution
• Research and define security vulnerabilities and solutions to present to management for policy development
• Administer and maintain Cisco UCS clusters running vmWARE 6.5 located on premise and at remote datacenter
• Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
• Conduct throughput analysis, problem solving, and infrastructure planning

Confidential

ATS Consulting Network Engineer

Responsibilities:

• Perform client consulting in the area of network engineering (hardware and software) using routers, switches, network security devices, protocol analyzers, TCP/IP, VPN, Frame Relay, and MPLS
• Design, plan, and implement LANs and WANs using the latest technology
• Identify and troubleshoot hardware and software technical problems related to LANs/WANs
• Participate in various client projects intended to continually improve/upgrade network infrastructures
• Follow life-cycle oriented processes and procedures
• Assist in the management of projects using Confidential 's project management methodology
• Regularly interface wif technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements
• Create and execute test plans to meet project requirements for assigned components
• Identify and communicate potential opportunities for cross-selling to the sales team
• Manage time and expense to meet or exceed expectations defined in the Statement of Work
• Provide high quality content deliverables using the appropriate document templates
• Ensure solution is implemented as designed to the customer’s satisfaction and approval
• Work wif Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met
• Conduct and/or lead design workshops for complex designs to meet customer, business and technical objectives
• Proactively develop plans and activities to avoid problems
• Educate the customer on solution as appropriate throughout the life of the project or service life

Confidential

Infrastructure Services Advisor

Responsibilities:

• Provide trouble resolution and serve as point of technical escalation on complex problems.
• Lead and plan implementations for systems and networks.
• Assist in developing testing plans to ensure quality of implementation, represent major upgrades and business system replacements in change control.
• Oversee enterprise mix of vendor services and recommend changes and updates to strategy.
• Design and engineer repetitive technical solutions based on business requirements and defined technology standards.

Confidential

Network Engineer

Responsibilities:

• Respond to network issues including outages, configurations, deployments, troubleshooting and integration
• Procure hardware and software for over 85 brick-and-mortar schools and on-line universities
• Provide network support for on-line universities wif over 25,000 students
• Maintain 99.99% uptime for brick-and-mortar schools wif support from local IT staff
• Deploy and maintain Aruba wireless network infrastructure at 35+ campuses
• Successfully migrated over 30 end-of-life Cisco PIX firewalls to ASA devices, including IDS and enhanced VPN security (SSL and web-based)
• Deployed a multi-tiered, clustered CiscoWorks server which inventoried, analyzed and upgraded over 1700 network devices, including routers, switches and wireless access points
• Migrated the largest campus network from autonomous access points to a centralized, managed platform
• Recipient of two quarterly IT excellent awards and 5 “Blue Train” success awards

Confidential

Owner

Responsibilities:

• Provide 24x7 support for clients, both on-site and remote.
• Design, deploy and manage migrations, rollouts and upgrades, while staying wifin budget and timelines
• Work wif local IT staff and executive management to successfully evaluate, meet wif vendors and decide on technology initiatives
• Assist clients wif high-level technology hurdles including disaster recovery, legislative compliance, reduction of TCO and increase ROI
• Designed and deployed network infrastructure, security, back-end processing, wireless messaging (Blackberry Enterprise Server) and migrated from Exchange 2003 to Exchange 2007 and for the 9th largest city in Illinois
• Reduced server infrastructure by 35% through virtualization (VMware Infrastructure 3) for $400M insurance company based in Atlanta, GA. Successfully consolidated three autonomous domains to a single parent/child Server 2003 AD infrastructure.

Confidential

Network Services Manager

Responsibilities:

• Administrator of 160+ Windows 2000/2003 AD servers in 7 domains wif secure layer 3 VLAN routing via dual Cisco Catalyst 4506 switches running HSRP between the Supervisor IV engines and STP on redundant fiber running to two distribution closets on each floor
• Maintain, analyze, support and troubleshoot WAN infrastructure connecting to remote offices in Florida, Arizona, Pennsylvania, Alabama and Ontario, Canada utilizing frame-relay and MPLS circuits terminating into a Cisco 3640 router. Protocols used include EIGRP, RIP, RIP v2, OSPF, CDP and BGP.
• Familiar wif network analysis/monitoring tools and protocols including SNMP, Cisco Works, What’s Up Glod, Observer and SolarWinds
• Designed and deployed wireless infrastructure using Cisco WLSE appliance controlling 12 Cisco 1100 series WAPs providing seamless wireless connectivity and autantication for users in a 180,000 sq ft, 6 story building
• Managed 7 IT Help Desk personnel responsible for 750 users in home office building and 1,200 employees throughout North America
• Provided project management including scope, budget, proof-of-concept and deliverables for presentation to ‘C’ level executives and Board of Directors
• Responsible for North America perimeter security; utilized failover Cisco PIX 515UR, Cisco VPN 3005 concentrators using LDAP transport to Windows Server 2003 AD for user autantication, over 40 LAN-to-LAN IPSec VPN tunnels, and approximately 300 remote users
• Implemented and maintained Cisco IDS network intrusion appliance
• Administered Microsoft Exchange 2003 cluster servers wif two storage groups holding six information stores
• Responsible for $6M+ annual budget including hardware, software, personnel and training
• Maintain and administer 9 Tb HP EVA 4000 SAN environment connected to 35 servers
• Maintained 99.88% uptime for mission critical servers
• Authored and published Standard Operating Procedures for network security, PC/laptop compliance, server builds, WAN/LAN hardware specifications and configuration
• Successfully migrated 6 domains and 700 users from Windows 2000 to Windows Server 2003
• Held seats in executive steering committees for Disaster Recovery/Business Continuity plan and Sarbanes/Oxley compliance
• Reanalyzed current network design, eliminating unnecessary equipment by consolidating servers through virtualization and reduced hardware costs by 30%

Confidential

Network Architect

Responsibilities:

• Designed, deployed and maintained Windows 2000 AD forest parent level domain wif 5 child domains and two external transitive trust domains
• Drafted RFP and chaired telecom vendor selection committee
• Designed and maintained WAN infrastructure to 9 remote locations via frame-relay. Also maintained 13 remote LAN-to-LAN VPN IPSEC connections for remote offices
• Redesigned ERP hardware communication for 4 subsidiary companies achieving over 400% increase in ROI
• Implemented wireless initiative using Cisco 1100 series WAPs and WLSE devices for 6 story home office building
• Reduced WAN and messaging costs by 45% by removing managed services and bringing operational control in-house

Confidential

Field Engineer Supervisor

Responsibilities:

• Provided consulting services and infrastructure management for outside clients
• Designed and implemented technical solutions
• Assigned tasks and projects for a team of 5 field engineers