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Senior Converged Network Engineer Resume

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Southfield, MichigaN

SUMMARY

  • As a Solutions - oriented IT Networking Specialist with notable success, I has directed a broad range of corporate IT initiatives.
  • I has driven the architecture, design, and delivered solutions in direct support of business objectives.
  • As a fast-paced self-learner, I accept and conquer any challenge thrown in my direction. I started in the IT field by shadowing fellow engineers with qualification such as CCIE Voice, MCNE, MCSE, etc.
  • Professional/Master with OCS and Lync 2010/2013 projects including enterprise voice
  • Worked with MS Exchange 2010 and 2013 in both Design/Implementation capacities as well as basic day to day maintenance
  • Has completed integrations with Lync directly and using third party systems for voice, video, presence, and Enterprise Voice
  • I is familiar with Windows Server and deployed Hyper-V for some of my smaller client and even used it to install a segregated Secure FTP and Secure-TFTP to use for CUCM and Cisco Unity Connection backs. I has installed Hyper-V to install Exchange, Lync, and SharePoint Foundations for some smaller customers.
  • Worked with worldwide customer ranging from Architecture, design, hand-on implementation, and as a go to consultant for teams whom are deploying the product themselves and just needing extra expertise and validations
  • Worked with customers ranging in size from 25 to 100000+ users at various levels
  • Demonstrated capacities to implement innovative networking solutions, decreased IT overhead and complexity, and strengthened the overall functionality, ease of support, expanded redundancy, and security
  • Hands-on experience leading all stages of system design efforts, including: requirements definition, design, prototype development, implementation, testing, and support
  • Has extensive noledge with the ever changing technologies such as Microsoft Lync, Cisco LAN/WAN, Cisco UCM and CUBE devices, routing protocols, Quality and Service (QoS), firewalls, reverse proxies, load balancers, and internal/external routing from DMZs, redundancy, and Virtualization.

TECHNICAL SKILLS

Platforms: I is well versed in most Windows operating systems, as well as proprietary systems such as Cisco Nexus and IOS.

Networking: TCP/IP, OSI, IPX/SPX, SMS/SQL, Ethernet, VPN, SSH, PKI, BGP, EIGRP, OSPF, Cisco ASA, Microsoft LCS/OCS/LYC, Cisco Communications Manager, Ethereal Packet sniffer, Checkpoint firewalls.

PROFESSIONAL EXPERIENCE

Confidential, Southfield, Michigan

Senior Converged Network Engineer

Responsibilities:

  • Microsoft OCS/Lync and VoIP technology architect deploying and supporting multiple projects
  • Worked with a large Insurance firms Communications Department for nearly 3 years working with Exchange 2010/13 and Lync technologies at the architect/engineering levels
  • Deployed Cisco UCM 7+ for multiple customers including integrations with 3rd party legacy PBX systems to support migration. Designed QoS and LAN/WAN for these projects
  • Worked closely with internal teams to achieve Cisco Unified Communications Master Certification
  • Worked with customers to troubleshoot and fix LAN/WAN and VoIP problems.
  • Worked with many network utilities to diagnose and repair network issues such as sniffers and SNMP.
  • Instrumental in developing and implementing LAN/WAN and VoIP systems to meet customer requirements
  • Spearheaded training and implementation of new technologies and solutions
  • Created policies and procedures governing networking security, Email and Internet usage, access control, and disaster recovery

Confidential, Southfield, Michigan

Unified Communications Engineer

Responsibilities:

  • Designed and implemented firewall solutions using Cisco ASA hardware
  • Provided pre-sales support.
  • Deployed multi-location VoIP systems utilizing Cisco CUCM and CME.
  • Deployed Microsoft products such as Exchange server with Unified Communications.
  • Deployed Microsoft Office Communication Server IM and VoIP solutions.
  • Designed and Deployed ground breaking integration with Microsoft OCS VoIP and Cisco CUCM/CUP for integrated presence and click-to-dial functionality.

Confidential, Sterling Heights, Michigan

Manager

Responsibilities:

  • Managed projects through all stages including pre-sales, implementation/migrations, and support
  • Implemented remote management systems to remotely monitor and manage customers’ systems
  • Worked with Cisco UCM products and trained through a Cisco IPT Boot camp at Cisco’s Office

Confidential, Sterling Heights, Michigan

Manager of Systems Engineering/Technical Services

Responsibilities:

  • Designed standards for customer systems including hardware and implementation
  • Managed and maintained internal systems including: Novell, Microsoft, Linux, Groupwise and other business critical software
  • Designed and implemented systems for customers such as: banks, private and public school systems, and local government agencies
  • Implemented Cisco wireless solutions for Detroit Auto Show and point-to-point wireless as a backup solution for a local government agency

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