SUMMARY

• Over seven years of solid experience in design, implementation and administration of Tivoli Storage Manager (TSM) solutions
• Over six years of experience in the design, implementation and administration of Red Hat Enterprise Linux 4.5, 5.x, AS 2.1, 3, 4.x, 5, Solaris 8,9,10 and AIX 5.X, 6.1.
• Professional experience supporting desktop, laptops, printers and server systems including Microsoft OS, Microsoft Exchange, Network Appliance NAS, Unix OS, hardware installation, troubleshooting including component level replacement
• Strong Experience in Implementing Tivoli storage Manager for backup and recovery strategy. Have extensive experience in Installing and managing RISC as well as CISC based Systems
• Organized migration from non - TSM solutions to Tivoli Storage Manager
• Performed TSM Client, TDP SQL, and TDP Domino backups and restores
• Maintained backup scheduling, load balancing & maintenance activities for TSM Servers
• Responsible for Disaster Recovery planning and practice
• Linux & Windows Server administration for backup servers
• Maintained ARCServe, Backup Exec, NovaNET & Backup Express environments
• Performed all backup/recovery tasks involving *nix, Exchange, MS-SQL, Notes and Oracle
• Perl scripting for monitoring and custom report generation
• Responsible for documentation of all environments and procedures.
• System Administration, implementing, configuring, troubleshooting and administration of Storage, backup on various flavors of UNIX like AIX, IRIX, IBM OS/2, true64 Unix, Sun Solaris, Linux, Wintel, Windows NT, windows2000 and windows 2003.
• Substantial experience in configuration & administration of NIS, DHCP, NFS, and DNS. Experience in implementation and administration of SGI FC RAID and EMC CX200 storages. Experience in implementation and administration of Digital Multi switch 900 series.
• Proficient in shell scripting.
• Excellent knowledge on ATLs like 3582, 3584, 3594 Libraries as well as VTLs like IBM ProtecTier and Data Domain.
• Maintains outstanding rapport with customers and co-workers and successfully meets deadlines.
• Proven talent for strategic thinking, troubleshooting and problem solving.
• Worked with EMC brocade, EMC Celerra, EMC Clariion and XIV Storage.
• Working knowledge of TSM Fastback for workstations.

TECHNICAL SKILLS

Hardware: IBM RS6000, p-series 630, p5 520, 550, 570, 590. SGI Origin 200, OCTANAE, Fuel, O2, Digital ALPHA 500 workstation, DEC 3000, Compaq ML530, SGI FC RAID, EMC Storage, SSA 7133, DS4300 (FastT 600), ESS, IBM 3584 Library, sun ultra5, sun ultra 10 Confidential, Compaq, HCL, IBM compatible Intel based PCs, Printronix P5005, Digital LG06 Line Printers, Prodigy LABEL printers, Dot Matrix Printers, Modems, DEC 900 series ATM Switches, Hubs Dell Servers, Power-Vaults Storages, Workstations & Laptops.

Operating Systems: IBM AIX 5.1, 5.2, 5.3, IRIX 6.5, Solaris 7 and 8, Linux7.3, digital true64 Unix, DOS, Windows 95, Windows 98, Windows NT 4.0, windows 2000 Server, Windows 2000 Professional, windows 2003 Server, Windows XP Professional, IBM Os/2.

OS Infrastructure: DNS, DHCP, NFS, NIS+, ADS, RAS, NAT, VPNSAMBA, APACHE, ISA, IIS, RAID Tuning.

Databases/Mail: Oracle 8i, SQL Server 2005, MYSQL, IBM DB2, Lotus notes Domino.

Network Protocols: LDAP, TCP/IP, NDMP, NetBEUI, IPSec, PPTP, L2TP, SMTP, POP3, MAPI, NNTP, FTP.

Administration: Solaris, AIX, WIN 2000, NT.

Storage Manager: IBM Tivoli Storage Manager 5.x, 6.1, 6.2, VERITAS Volume Manager.

Languages: UNIX Shell, C, Perl.

PROFESSIONAL EXPERIENCE

TSM Engineer

Confidential, Sanford, NC

Responsibilities:

• Installation, configuration and management of TSM Servers on Windows and AIX Platform.
• Migration and upgrade from TSM v5.4, 5.5 to TSM v6.1 and 6.2.
• Monitor components of TSM, including databases, logs, tape libraries, messages and backups.
• Define and manage retention policies, management classes and copy groups.
• Administer TSM server environment(s) to monitor and manage enterprise data management processes.
• Monitor and ensure that backup server maintenance tasks are successful on a daily basis, correcting any errors when necessary.
• Provide support for backup server Tape drives and library problems, including halting and/or restarting the backup server software application.
• Configuring TSM TDP for Lotus Domino, MS Exchange and Oracle.
• Backup and recovery of Microsoft SharePoint Portal 2003 and Microsoft Office SharePoint Server 2007 environment.
• Working knowledge of TSM Fastback for workstations on Microsoft Exchange.
• Plan to determine Storage and Backup needs and solution for Enterprise projects.
• Solving Failed and missed backup problems and to work on root causes.
• Maintained backup scheduling, load balancing & maintenance activities for TSM Servers
• Responsible for Disaster Recovery planning and practice
• Linux & Windows Server administration for backup servers
• Maintained ARCServe, Backup Exec, NovaNET & Backup Express environments
• Performed all backup/recovery tasks involving *nix, Exchange, MS-SQL, Note and Oracle
• Perl scripting for monitoring and custom report generation
• Responsible for documentation of all environments and procedures.
• Daily monitoring of TSM databases, recovery log and Storage Pools - Extend if necessary.
• Annual review of TSM Architecture, feature and functions.
• Implementation of LAN free tape backups using TSM in SAN environment
• Performed BMR’s on Unix platforms using CBMR
• Planned and migrated 500 clients from NetBackup to TSM.
• Installed and configured TSM B/A Clients and configured CAD service for remote access on multiple platforms.
• Installed and configured IBM Ultrium (3582, 3584 and 3594) Tape Library.
• Monitor on-off site tape rotations and inventory, and monitor procedures for compliance with Disaster Recovery program.
• Participate in disaster recovery planning, testing and maintenance for the enterprise TSM environment.
• Provide technical/solution contributions to current operations and to the vision for the future.
• Manage capacity and performance of the backup infrastructure ensuring the integrity of infrastructure on a day to day basis.
• Maintain and update documentation for the standards, processes and procedures to be adhered by the team.
• TSM Operational Reporting including adding new TSM Servers in Operational Reports mmc, configuring Reports and automating Reports, Produce and analyze TSM Reports.
• Experience with configuring ISLs (Inter Switch Links) and ISL Trucking.
• Hands on experience in IBM ESS 800, IBM DS4500, DS8300 storage administration.
• Wrote Shell and Perl scripts to automate tasks and SMTP daily reports.
• Define and configure the client schedules and administrative schedules.
• Using CBMR running the whole system backup and troubleshooting the related to issues.
• Monitoring the TSM Server’s health on a day to day basis. On call availability on a rotational basis; performed troubleshooting and documenting the fixes and/or the work a rounds.
• Perform capacity planning functions for the hardware supporting backup and recovery.

Environment: TSM V 5.x, 6.1, 6.2, CBMR ATL’s 3582, 3584, 3594 AIX 5.1, 5.2, Windows server 2003 and 2008, Unix, Linux, Lotus Domino, MS Exchange, Oracle, SAN.

AIX/TSM Storage Administrator

Confidential, Bentonville, AK

Responsibilities:

• Performing day-to-day support of 4 remote Data Centers, TSM instances running on AIX with tasks inclusive of troubleshooting, upgrades, TSM DB maintenance as well as TSM client tuning; in addition to assisting in support of backup management for corporate data warehouse environment.
• Monitor components of TSM, including databases, logs, tape libraries, messages and backups.
• Perform restores of customer data as well as assist in complete server recovery due to failures or as part of disaster recovery scenarios using TSM.
• Develop migration plan for daily backup checkouts, problem determination, and file/server recovery steps.
• Provide subject matter expertise for Windows platform backup and recovery configuration as well as in assisting with "server down" recovery situations in addition to basic AIX administration in support of TSM.
• Complete TSM solution build-outs inclusive of base install library configuration, mgmt classes, storage pools, etc.
• Support applications running on the Windows servers.
• Implement utilities that help to increase security, sustain high degrees of availability and allow for proactive support of the infrastructure servers.
• Assisted with the re-architecture of corporate data center TSM environment as part of data center relocation project, trending and analysis of client backup durations and TSM server performance in addition to the redirection of server backups to the new TSM AIX environment.
• Disaster recovery planning for Intel/Windows Platform, accounting for procedures, server hardware specs, networking requirements, storage hardware specification,
• Developed and revised tape retention and rotation schemes on TSM for data center as well as remote sites.
• Define and manage storage pools in line with standards.
• Define and manage retention policies, management classes and copy groups.
• Provide support for backup server Tape drives and library problems, including halting and/or restarting the backup server software application.
• Configuring TSM TDP such as Tivoli Data Protection for Lotus Domino, MS Exchange and Oracle.
• Plan to determine Storage and Backup needs and solution for Enterprise projects.
• Solving Failed and missed backup problems and to work on root causes.
• Weekly schedule of new servers to TSM Server - Registration and Association to backup schedules and test.
• Weekly monitoring of TSM databases, recovery log and Storage Pools - Extend if necessary.
• Annual review of TSM Architecture, feature and functions.
• Implementation of LAN free tape backups using TSM in SAN environment.
• Enhance DR environment by providing additional solutions to address any short falls.
• Monitor on-off site tape rotations and inventory, and monitor procedures for compliance with Disaster Recovery program.
• Use of Cristie Bare Machine Recovery (CBMR) for recovery.
• Provide technical/solution contributions to current operations and to the vision for the future.
• Manage capacity and performance of the backup infrastructure ensuring the integrity of infrastructure on a day to day basis.
• Maintain and update documentation for the standards, processes and procedures to be adhered by the team.

Environment: TSM 5.2/5.3/5.4 AIX 5.1, 5.2, 5.3, Red-Hat Linux 6.0, UNIXIBM AS/400, P4, P5, and Sun Solaris, SAN, VIOS Servers, HACMP5.1/5.2 for SAP and DB2, EMC Clariion, NIM Setup, Cisco Switches, ATLs(3584, 3594) and VTLs ProtecTier, XIV storage.

TSM Administrator

Confidential

Responsibilities:

• Daily maintenance of TSM servers like Health check
• Checkup, error log checkup, Administrative schedules, Client backup schedules etc.
• Registration of new TSM clients.
• Trouble shooting of TSM client problems.
• Working on Problem and Change ticket management.
• Installation and upgrade of TSM
• Designing and planning of TSM projects.
• Working with DBA team for implementation and Working with SAN team for implementation of LAN free TSM clients and installation and configuration of Storage agent.
• TSM server performance tuning and monitoring.
• Generating TSM reports by using shell scripts and also
• Scheduling the scripts in the cron job.
• Installing configuring and Trouble shooting of LTO Libraries under TSM environment.
• Installation and testing of the DRM for TSM server Restoration.

Environment: TSM 5.2/5.3, AIX 5.1, 5.2, Windows 2000, Windows 2003 server, Oracle.