SUMMARY

• Over 10 years of IT Professional Experience as Microsoft Windows Administrator and VMware Administrato rfor Implementation and Support Wintel Servers with Windows 2012 R2, 2012, 2008 R2, 2008, 2003, 2000 and NT on HP, DellServers.
• Hands on Experience in Installing, Configuring & Troubleshooting VMware ESX, vSphere, vCenter or Virtual Center servers.
• Proficient in Configuring VM's on ESX server and installing hosts and Migrating Virtual Machines across various VMware ESXI Servers and VMware Servers.
• Working on SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Strong at Administering, Planning and Maintaining a MicrosoftWindowsServer2012.
• Good noledge in Designing, Deploying and Supporting Enterprise scale VMware V - Sphere Virtual Infrastructure.
• Experience in implementing and configuring hardware and software RAID underWindow.
• Expertise in configuring DHCP, WINS, DNS Protocols.
• Hands on experience with DNS, DHCP and Active Directory services and Remote Desktop connection inwindows Sever.
• Having noledge onwindows10 Operating System.
• Experience in managing a large Microsoft Server environment with Systems Center Configuration Management (SCCM) and System Center Operations Management (SCOM).
• Proficient in Configuring, maintaining and troubleshooting WindowsServer2008R2, SCOM Infrastructure.
• Having experience with windows server update services (WSUS).
• Experience in Active Directory, GPOs, File & PrintServer, Microsoft Clustering, LDAP.
• Expertise Creating and maintaining users, profiles, security, rights, disk space and process monitoring.
• Experience in configuring VMware CPU and memory shares for virtual Machines.
• Ability to implement VMware's Virtual Switch technology, port aggregation, NIC teaming, and port groups.
• Expert in Installation of Operating System and different software for different application.
• Work Experience in Deploying Virtual Machines (VM's) through Templates, Converting Physical to Virtual (P2V) and Virtual to Virtual (V2V) Machines using VMware converter.
• Good noledge in provisioning remote desktop connection to the users and adding the users to remote desktop group.
• Strong work experience in administration of VMware Virtual Center and virtualization services VMware DRS, VMware HA, vMotion and SV Motion.
• Good at updating the Patches for ESXServersusing VMware Update Manager in Virtual Center.
• Work experience in creating Backup policies and scheduled backup Jobs using Veeam Backup, Symantec Net Backup.
• Experience in configuring VMware standard VSWITCH&DVSWITCH.
• Experience in cloning VMs and deploy new virtual machines from clones.
• Experience and noledge on Distributed File System.
• Having good noledge on Desktop Administration and troubleshooting skills.
• Configure VoIP phones to be provisioned through companyservers.
• Good noledge on configuring and troubleshooting Outlook, Microsoft Office issues.
• Good noledge and understanding of Citrix.
• Having Knowledge on Power Shell scripting andWindowsAzure infrastructure as a service platform (IAAS).
• Experience working with Storage Area Network (SAN), Good understanding about SAN, IIS, ISCSI, NAS configuration and implementing attached storage.
• Good understanding of ITIL guidelines.
• Excellent communication skills and interpersonal skills.
• Experienced in implementing and managing the XenApp, XenDesktop 4, 5, 5.5, 5.6, 7, 7.1, 7.5, 7.6, 7.7, 7.8, Netscaler architecture including managing and creating the Delivery Groups, machine catalogs, and Storefront, applications, and users.

TECHNICAL SKILLS

Languages: C, C++

Platforms: Windows98/2000, XP, Vista, Windows 7, Windows 8,Windows server 2003 and 2008 R2

Packages: (MS Office, MS Project, MS Visio) any version, MATLAB, PSCAD, PSPICE, SOFTWARE

Virtualization & Containerization: VMware, Virtual Box

Networking: (OSI network layers, TCP/IP)

PROFESSIONAL EXPERIENCE

Confidential, Hawthorne Office, CA

Wintel Engineer/Admin

Responsibilities:

• Troubleshooting/configuring/maintaining computer systems for local/remote users in a corporate environment L3 Support
• Utilization of Active Directory for company-wide users locally and remotely.
• Performed cross platform audits of Active Directory (AD) objects and user permissions.
• Managed User Accounts on Windows Server 2008 R2 (Creation, Deletion, Permissions, and VPN Access).
• Developed organizational units in Active Directory (AD) and managed user security with group policies.
• Created and maintained email addresses and distribution lists in MS Exchange.
• Compiled data to assist technical writers with IT new hire manuals and prepared data to report to testers for system enhancements.
• Used SCCM for advertising, deploying and creating distribution points.
• Managing ticketing system queue for NA.
• Installing/maintaining networked and local peripherals for employee use.
• Responsible for software/hardware testing projects within the Client Services team for research and development.
• Administer and maintain server and LAN network equipment to ensure high availability and high performance of the systems. Handle asset management, maintain inventory, and liaise with vendor in asset procurement.
• Handle IT training, provide necessary guidance to end user and manage user request. Maintain and update technical support document, IT report and policy.
• Manage telephone system and conference equipment. Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software like Autocad, Orcad, Altium, Test Track Pro and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Worked on Microsoft Windows Server 2012 R2: Server Infrastructure: Implement NPS and WAP
• Installation, Configuration, Administration and Troubleshooting of ESX 3.x, Vspere 4.0, Virtual Center, VI Client
• Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter)
• Creating duplicate Virtual Machine’s using cloning technology (hot & cold).
• Root Cause & System Log Analysis and reporting.
• Provide technical support for Desktops & laptop users
• Support end-users on MS Office, Win XP/win 7, Outlook, Lotus Notes and VPN remote access.
• Experience with orchestration
• Resolve hardware / software issues on desktop / laptop PC, network printer. Creation of domain account, email accounts. Assisting users on telecom related issue as well.
• Administer and maintain server and LAN network equipment to ensure high availability and high performance of the systems. Handle asset management, maintain inventory, and liaise with vendor in asset procurement.
• Handle IT training, provide necessary guidance to end user and manage user request.

Confidential, CA

Windows& VMwareAdministrator

Responsibilities:

• Managing Windows server infrastructure with Physical & Virtual environment
• Configuring and monitoring the health of Active Directory andServers.
• Managed User Accounts, Computers and Groups in Active Directory
• Troubleshooting theserversall problems like, Autantication, Permission and Replication and Group policies.
• Backing up and recovering the Windows2008/2012 and Active Directory and other data
• Dealing with access problem, diagnosing and troubleshooting all incidents related towindows & VMware issues.
• Involved in administratingWindows2008/2012, DNS, DHCP and building newwindows physical/virtualservers
• Involved in troubleshooting the issues related toServers, Local Services, Data Centers, andServer Configuration for MicrosoftWindowsSystems.
• Involved in monthly patching window and deployed Software updates to the windows servers using SCCM.
• Build/Install MicrosoftWindowsServer2012 R2 (Standard and Data Center Editions) and 2008 R2, deployment of both physical and virtualservers(VMware),Windowsserveradministration and support in an enterprise environment.
• Active Directory Services -- Managing Users, GPOs & Other Resource objects.
• Develop, coordinate, and implement VMware-based solutions related to evolving project functional requirements and production-related challenges in data collections, management, and exploitation.
• Spearheaded the deployment of highly available and redundant VMware infrastructure environment via vSphere vCenter client and vCenter Web client.
• Deploy and Maintain Windows Virtual Servers via VM templates and patchWindowsvirtual Guests as needed by creating a maintenancewindowin Production Environment.
• Build/Install MicrosoftWindowsServer2012 R2 (Standard and Data Center Editions) and 2008 R2, deployment of both physical and virtualservers(VMware),Windowsserveradministration and support in an enterprise environment.
• Configured and maintained new VM's and Installed MicrosoftWindows 2012/2008/2003 Servers, managing VM's and ESXservers.
• Responsible for ESXI hostserverupgrade from ESXI v5.0 to ESXI v5.1 and later to ESXI v5.5 and document the process for future references requires highly technical skills to document the step by step process and procedures of all these upgrades.
• Administration of an Enterprise vSphere ESXI VMware environment, Creating and Deploying thru Templates, taking and management of Snapshots, vMotion and Storage vMotion, Cold Migrations.
• Cloning, deploying VM's to Template, Templates to VM's, vMotion, Storage vMotion.
• Configured the NTPserverin ESXServerfor the time synchronization between ESX and VM's.
• Generated report summary and performance for ESXServersand VM's.
• Supported ESX and VM storage issues and also coordinated with the Storage Admin Team.
• Environment: VMware ESX 5.5/5.0/4.x, vSphere 5.5/5.0/4.x, vCenter 5.0/4.x,SCCM, WintelServers, MSWindows Server R2/2003, Active Directory, HP Proliant DL and BladeServers.
• Designed a Citrix XenDesktop Farm of 80 virtual servers on Windows Server using VMware vCenter. Responsible for installing in-house and 3rd party applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console

Environment: Citrix XenApp 6.5, XenDesktop 7.0/7.6,7.8, Windows server 2012/2008 R2, Citrix Streaming Profiler 6.5/6.0/5.2, SQL 2005/2008.

Confidential, Lincolnshire, IL

VMware/Windows Administrator

Responsibilities:

• Planning and implementingServersetup, configuration & administration forWindowsserver2008 & 2012 and Active Directory Administration
• Provide project support by configuring DNS, DHCP, GPO's and Active Directory changes and implementations as needed.
• Administering rights for Users and Groups for Virtual Center access.
• Migration of virtual machines from ESXI 5.0 to ESX 5.5.
• Configure and troubleshoot backup jobs, perform file and fullserverrestores using Symantec's Net back up.
• Perform upgrades to hardware, operating systems, and applications.
• Builtserversand installed applications as per the company standards and requirement. Usedwindows2003 Standard Edition.
• Upgraded the Firmware of theservers.
• Perform backup and restore of Virtual Machine backup, snapshot, P2V-V2V conversation with VMware
• Managing VM's by vSphere cloning, deploying new VM's from Templates different type of guest OS likeWindows2003/2008.
• Coordination with vendor / Service provider for problem resolution.
• Patchingserversvia WSUS where in clusterserversneed to be failed over to the passive nodes for patchingserverswithin a timewindow
• Responsible for the migrating all the data and user accounts fromwindows2003 towindows2008
• Deep noledge in NTFS Permissions and file sharing.
• Working as a Production control analyst. Troubleshooting the issues caused in the production.
• Responsible for theserversdecommissioning.
• Deploying patches, upgrades and installing OS and applications through SCCM
• Built Windows Physical servers with 2008R2/2012 on BladeServersand RackMountServers.
• Implementing and deploying of VMs in vSphere ESXI 5.5, 6.0 environments.
• Builtwindowsvirtualserverswith OS 2008R2/2012.
• Worked with the most of the vSphere features like vMotion, storageV Motion, DRS and HA, Created Virtual Machines, templates and snapshots, and deployed VMs from the templates and created and applied host profile.

Environment: MSWindowsServer2012 R2/2008 R2/2003, Clusters, SSH, SNM, DNS, DHCP, GPOs, FTP, Patching and OS deployment, O365, P2V, V2V, ESXI 5.5/5.0.

Confidential

Technical Associate

Responsibilities:

• To provide technical support solutions to the customers.
• Respond to customer query on Confidential products and solutions.
• Guiding the customers about the Confidential and halp the customer’s website buy online.
• Worked on Astro Tooling Ticket
• Worked on VZ insight and registering the calls and routing to the concerned department
• Provided options for the Confidential ISP plans

Environment: Astro ticketing tool, VZ insight, Remedy ticketing tool

Confidential

Windows& VMware Administrator

Responsibilities:

• Installation and configuration of Microsoft Windows2003 and 2008 Servers on Virtual Machines
• Created and managed user and group accounts in User Manager.
• Configuring and Managing Active Directory, DNS, and DHCP.
• Provided day to day system administration and technical support forWindows2003 and 2008Servers.
• Responsible for applying theWindows2008/2003 Patches and Fixes.
• Created and Maintained User Profiles for all new users viaWindowsNT/2000ServerUser Manager for Domains.
• Troubleshooting issues pertaining to AD, DNS and GPO.
• Provideserverand client support for all issues such as: logon failures, account lockout, network connectivity, DNS and name resolution, autantication problems.
• Building new VMware virtual machines to meet the specifications provided by the client.
• Building the ESXIServersfrom the scratch.
• Configuration of vCenterserverand applying license.
• Updating the ESX hosts and VM images using Update Manager periodically.
• Performed P2V, V2V migration using VMware stand-alone convertor.
• Managing VM's by vSphere cloning, deploying new VM's from Templates different type of guest OS likeWindows2003/2008, creating virtual NIC cards for the respective VMs and assigning the network connections.
• Installed/updated patches on VMware ESX hosts using VMware Update Manager tool.
• Updated VMware tools on virtual machines using Update Manager tool.
• Provided 24/7 On Call support onsite and remotely on rotation basis.

Environment: VMware ESXI 4.1/4.0, VCenterserver, Active Directory, DNS, DHCP,Windows2003/2008Server