SUMMARY

• Having 8 years of Vast IT experience, specialized in Application Packaging and Re - Packaging using Various tools like Wise Package Studio, Install Shield, AdminStudio, APP-V, ThinApp, VMware, VDI’s End to End Application deployment.
• Extensive experience with System Center Configuration manager 2012 SP1 operations including software deployment. Reporting and patch management mechanisms.
• Good knowledge in gathering Applications from Users, Packaging and testing the applications.
• In depth experience in Microsoft APP-V for sequencing application packages for virtual environment.
• Experience in using Windows Installer SDK tools and ORCA for cleanup.
• Experience in working with Citrix and client virtualization technologies
• Good knowledge in SMS 2003, SCCM 2007/ 2012/1610.
• Good knowledge on Active Directory and Group Policy.
• Troubleshooting complex client related issues from SCCM point of view
• Creating automated software packages for deployment using Altiris 7.0, 7.1, SCCM 2007/2012/1610 , Microsoft Deployment Toolkit (MDT), and User State Migration Tool (USMT)
• Strong experience in package validation, conflict resolution to detect and resolve the software conflicts between the packages.
• Extensively worked on DNS and DHCP servers (Maintained domain information and IP addresses of clients).
• Depth knowledge in Application migration like Novell Zenworks, Windows XP, Win7 and Win 10.
• Experience working with Symantec IT Management Suite.
• Have good understanding on ITIL Service Management Framework and processes.
• Interacted with Users andApplicationOwners for gathering information required forApplication Packaging.
• Expertise in testing the applications according to company standards
• Strong Knowledge of Windows Registry, File System, XML, Services, ODBC.
• Extensively used Filemon, Regmon, Procmon and Install Watch for Install Monitoring.
• Good experience in Scripting Using Wise Scripts, VBScripts and PowerShell Scripts when needed.
• Actively participating in knowledge sharing sessions and creating technical documentation for future use.
• Excellent troubleshooting and issue resolution skills.

TECHNICAL SKILLS

Packaging Tools: Windows Installer, Flexera Install Shield and Admin Studio, App V, Wise Package Studio

Deployment Tools: Active Directory, Group Policy, Zenworks, Landesk, SMS Installer, SCCM

Imaging Tools: VMware Workstation, MS Virtual PC, Symantic Ghost

Operating Systems: Windows 7 & 10, Windows XP, 2000, NT, Windows Server 2003/2007/2012

Languages: C#, C++ and .Net

Databases: MS Access, Oracle, MySQL, TSQL, WSQL

PROFESSIONAL EXPERIENCE

Confidential, Germantown, MD

Sr. Application Packager/SCCM Admin

Responsibilities:

• Manage the lifecycle of the package after move to production (retire and remove from SCCM).
• Designed, built, tested, configured the implemented CM 1610.
• Automated package integration in SCCM 1610 with Powershell scripting. Automated replacing a package item in the SCCM task sequence using Powershell.
• Windows update deployment through WSUS/SCCM on client workstation and servers.
• Manage the lifecycle of the package after move to production (retire and remove from SCCM).
• Designed, built, tested, configured and implemented SCCM 1610.
• Worked with Admin Studio 2015 to repackage various applications and build MSI packages, MST and Patches (MSP) to Win7& Win 8.1.
• Repackaged both In-House and third party vendor applications in MSI format usingFlexera Admin Studio
• UsedInstall Shield Editor 2011for editing and building MSI for the application
• Repackaged several third-party Vendor applications intoMSI(Windows Installer)
• Created Transforms(MST)to customize existingMSIfiles.
• Work with Properties to customize MSI installs for different situations.

Environment: Flexera Admin Studio 2015, Install Shield 2015, SCCM 2012/1610, Windows 7 & Win10, Powershell 4.0, VMware Workstation 12.5.2

SCCM Administrator/Sr. Application Packager

Responsibilities:

• Extensive experience with System Center Configuration manager 2012 SP1 operations including software deployment. Reporting and patch management mechanisms.
• Participated in steady state process for OS migration using MDT 2010 in integration with Configuration manager 2012.
• Remote Deployment of 16,000 Systems via Replace, Refresh and Bare-Metal Scenarios.
• Task Sequence Tracking using ConfigMgr 2012 Reports and Deployment Logs Troubleshooting and remediation of Failed Deployments and User State Migration.
• Expertise in troubleshooting, identifying and remediating/resolving issues during production roll outs.
• Provided level support for SLA’s or issue tickets with unresolved issues
• Distributed software and updates with SCCM 2012 R2 and System Center Updates Publisher.
• Tracked the installation of applications in software center.
• Created Packages Using Admin Studio’s Install Shield 2015
• Report generation on Application Compatibility testing for Win-7 x86, x64 Bit using Flexera’s compatibility solver.
• Created Packaging template to facilitate the process and best practices using AdminStudio 2015
• Worked on SCCM 20012 (Operating System Deployment) to deploy the Packages both the WindowsInstaller Package and Virtual Package.
• Used ProComm, SMS Trace, Window Debugging tool to trouble shoot the errors.
• Expertise in virtualizing applications using Admin studio 2015 virtualizing module
• Working on SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Extensive knowledge of System Center Configuration manager 2012 SP1 hierarchical infrastructure
• Experience in managing CITRIX farm and helping resolve the identified issues.
• Setup and created user accounts and groups using Active Directory.
• Created install and uninstall user Collections.
• Experience in Export and Import application and user collections.
• Created Distribute application content to distribution points.
• Experience for the Non- Production environment.
• Experience in Imaging Windows 7 Virtual Environment for Non-Production environment.
• Created an install and uninstall application deployment in SCCM Console.
• Experience in managing application deployments for users as well as devices.
• Managed task sequences on client computers.
• Reported generation on Application Compatibility testing for Win-7 x86,x64 Bit using Flexera’s compatibility solver.
• Created Packaging template to facilitate the process and best practices using AdminStudio 11.0
• Created Virtual Packages using Microsoft App-V 5.0
• Defined the Scope of testing for User Acceptance Testing.
• Developed detailed test conditions.
• Supported documentation across extended testing team as directed by UAT Manger.
• Adhered to all established processes and procedures for UAT.
• Completed test cases and scripts for frontend and backend applications.
• Created the System Management Container and delegated the permissions.

Environment: Flexera Admin Studio11.00,ThinApp 5.2,Install Shield 2011, SCCM 2007/2012, Windows 7 & Win10, VMware Workstation 6.5

Confidential, Malvern, PA

SCCM Engineer / Software Packaging Engineer

Responsibilities:

• Worked with Admin Studio 11.0 to repackage various applications and build MSI packages, MST and Patches (MSP) to Win7& Win 8.1.
• Repackaged both In-House and third-party vendor applications in MSI format usingFlexera Admin Studio,App-V 4.6are the primary tools.
• UsedInstall Shield Editor 2011for editing and building MSI for the application
• Repackaged several third-party Vendor applications intoMSI(Windows Installer)
• Created Transforms(MST)to customize existingMSIfiles. Work with Properties to customize MSI installs for different situations.
• Attended CAB and TAB meetings to get the changes approved.
• Cleanup tasks carried out regularly to see the environment clean and efficient
• Assigned licenses to download Pro Plus (PowerShell or point and click)
• Supply instructions the company to allow users to download their Pro Plus installations for PC, Mac, iPad and Android.
• Work with deploying Office 2013. Uninstall Office 2000, 2003, 2007, 2010, and in some cases 2013.
• Office 365 Deployment and Activation in VDI - Virtual Environment.
• Created custom scripts based on client needs and requirements
• Experience in writing queries in TSQL and WQL as per the requirements
• Provide End User and Admin training guides and information to help facilitate the deployment and activation of O365 Pro Plus 2013.
• Monitored SCCM components for critical status and troubleshooting the same to make them healthy
• Software deployments as per the requirements and tracking for the progress of the same.
• Utilized SCCM 2012 to deploy Package for QA testing, UAT and finally to End-Users.
• Patch management both in SCCM 2007 and SCCM 2012.
• Quarterly Super patch management including troubleshooting failures.
• Wrote SQL queries to extract reports and monitor site log files associated to specific packages.
• Pulled reports regularly for tracking the progress of deployments.
• Troubleshoot patch failures to achieve highest level of compliancy.
• End to end change management from creating a change to closure of it.

Environment: APP-V 4.6,Flexera Admin Studio11.00,Install Shield 2011, SCCM 2007, SCCM 2012, Windows 7&8.1

Confidential, Burlington, MA

Software Packaging Engineer

Responsibilities:

• Worked to determine tactical and strategic solutions to applications to be packaged to complete the windows 7 deployment in the proposed timelines.
• Extracted Filfiles and AOT/AXT files from Novell Zenworks to create MSI’s for Win 7 Migration.
• Validated the raw media and install instructions provided.
• Utilized withFlexera Admin Studio 11.5to repackage various applications and buildMSI packagesandTransforms (MST) and Patches (MSP).
• Repackaged both In-House and third-party vendor applications in MSI format usingFlexera Admin Studio,App-V 4.6are the primary tools.
• UsedInstall Shield Editor 2011for editing and building MSI for the application
• Repackaged several third-party Vendor applications intoMSI(Windows Installer)
• Created Transforms(MST)to customize existingMSIfiles. Work with Properties to customize MSI installs for different situations.
• Experienced with packaging and conversion of legacy and COTS applications.
• Replication, Synchronization issue & Site related issues.
• Functional Test activity, query creation, Client Troubleshooting
• Monitored primary and secondary site’s health and troubleshooting the same.
• Analyzed various logs to find out the problem and solution during OSD
• Distributed various functionally tested packages to different DPs based on orders.
• End to end change management from creating a change to closure of it.
• MSApp-V 4.6is being used for virtualization of applications using sequencing process.
• Re-packaging, testing, Deploymentand support of software Packages
• Extensive working knowledge in Migrating applications fromWindows XPtoWin7.
• UsedProcmonand Install Watch Pro to find files and registry keys in order for application to function properly.
• Used Windows Installer SDK development tool kit likeOrcato work with MSI's and debugging for package review/cleanup
• Interacted with Users/Application contacts for Application Packaging/ Distribution support for the implemented packages.
• Published Databases (DB) with MS Access 2000/2003/2007/2010 in Vworkspace Console.
• Published Web URL’s and Web applications in Vworkspace Console
• Experienced in Deploying Windows 7 Using SCCM 2012 R2
• UsedSCCMas a deployment tool for deploying applications on to local machines.
• UsedSCCMfor advertising, deploying and creating distribution points.

Environment: APP-V 4.6,Flexera Admin Studio11.5,Install Shield 2011, SCCM 2012, Windows 7, Quest Vworkpace Management Console 7.5, VMware Workstation 6.5

Confidential

Application Packager

Responsibilities:

• Used Install Shield Editor for editing and building MSI for the application.
• Worked on virtualizing the applications using App V and publishing them to users using SCCM.
• Created packages for Windows 7 using App V and Flexera Admin Studio and testing them.
• Windows 7 32-bit packages are being implemented and used.
• Created packages like MS Visio and MS Publisher for Windows 7 build itself.
• Used VB Script for Custom actions and created components and associated with feature as required.
• Certify the software for the packaging requests using Verification Component.
• Software package creation, updating and distribution.
• Software deployments as per the requirements and tracking for the progress of the same.
• Windows Software Update Patch management both in SCCM 2007 and SCCM 2012.
• Quarterly Super patch management including troubleshooting failures.
• Pulling reports regularly for tracking the progress of deployments.
• Used App-V for virtualization and sequencing of the applications.
• Tested packages in different windows systems by using VMWare and on separate lab machine for locked-down environment.
• Created, modified and customized MSI, MST and MSP usingOrca.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Used SCCM for advertising, deploying and creating distribution points.
• Edited Tables, Created Components, and Created MSI’s in Admin Studio for Windows Installer
• Used Beyond Compare tool to compare the installation of setup and repackaged MSI.
• Used Procmon and Install Watch Pro to find files and registry keys in order for application to function properly.
• Supported production and test environment servers (Windows Server 2003, 2008, 2012) and related business applications.
• Experience Integrating Microsoft Deployment Toolkit (MDT) with SCCM.
• High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT), creating custom solutions for complex environments.
• Utilized SCCM 2012 to deploy Package for QA testing, UAT and finally to End-Users.
• Coordinated with different groups to deploy software packages.

Environment: Flexera Admin Studio 10.0, Install Shield 2012SP1, App-V 4.5, Orca, BMC Remedy, VM Ware 8.3.2, VB Script, Windows 7 / XP SP3, SCCM 2007 SP1.

Confidential

Desktop Engineer

Responsibilities:

• Used Install Shield Editor 9.0.1 for editing and building MSI for the application.
• Used App-V for virtualization of the applications.
• Created MST by providing MSI and build wrapper (.exe) as a final output.
• Worked on converting the applications which were packaged using Zenworks into Windows installer packages.
• Created workstations build records using VMware and we build the packages on VMware.
• Certify the software for the packaging requests using Verification Component.
• Testing packages in different windows systems by using VMWare and also on separate test machine.
• Used VB Script for Custom actions and created components and associated with feature as required.
• Created, modified and customized MSI packages usingOrca
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Created SCCM Program for different packages and creating and updating the distribution points.
• Edited Tables, Created Components, and Created MSI’s in Flexera Admin Studio for Windows Installer
• Used Uniextractor tool for extracting the MSI from setup.exe.
• Used Filemon and Regmon and Install Watch Pro to find files and registry keys in order for application to function properly.
• Coordinated with different groups to deploy software packages.

Environment: Admin Studio 9.01, Install Shield 2009, App-V 4.5, Zenworks 4.0, Orca, VM Ware 6.5, VB Script, Windows XP SP3, Landesk 8, SCCM 2007.