SCOM Admin Resume

PROFESSIONAL EXPERIENCE

Confidential

SCOM Admin

Responsibilities:

Maintaining multiple SCOM environments to bring them to a healthy state.
Maintaining deep knowledge of latest SCOM products and configurations of Enterprise Customers by continuously increasing technical knowledge.
Delivering timely and high quality incident resolution focusing on root cause analysis, prevention,
Managing escalations and sub - cases to ensure timely and high quality resolution of all issues.
Developing and implement strategies for providing proactive support resulting in fewer incidents, increased availability, or accelerated deployments.
Ability to develop Management packs based on custom workflows around PowerShell.
Accountable for problem solving analysis, prevention and knowledge transfer, identifies & works on routine bugs
Document & create SOP for SCOM Administration
Possesses technical expertise in System Center Operations Manager.
Examines possible workarounds and escalates as required.
Possesses deep technical expertise in all parts of SCOM & PowerShell.
Deep knowledge of SCOM PowerShell command let is required
PowerShell scripting is plus
Is recognized as an engineer in the troubleshooting / debugging of complex issues involving multiple System Center technologies.