Salesforce Administrator Resume New Jersey - Hire IT People

SUMMARY

Certified Salesforce Administrator eager to contribute to team success through hard work.
Fast learner with excellent people skills, experienced in communication and collaboration with multiple stakeholders, great organizational skills and attention to detail.
Strong problem - solving skills, building teams, adapting to change and managing projects in short timelines.

Areas of Expertise

PROFESSIONAL EXPERIENCE

Salesforce Administrator

Confidential

Responsibilities:

Participated in Salesforce Study Programs for Certification, and Professional Development Topics such as Business Requirement Gathering, Solutioning, and Best Practices for Implementation.
Participated in live workshops and webinars surrounding key Salesforce Professional topics in order to become a high-quality Salesforce Professional and Employee.
Expand experience in project management and customer communication

Salesforce Administrator

Confidential

Responsibilities:

Built application to manage customers and new opportunities, contracts and payments for Confidential .
Project is based on the Sales Cloud. Confidential has a lot of Centers and Spaces across the country and they rent their spaces to retail stores/customers.
Started the project from scratch and deployed the final product into production successfully.
Set up case management for customers to escalate any problems or issues.
Worked on all areas including Configuration, Automation, and Security.
Worked from Sprint1 to create app set, object and field set up, set up sharing settings and profiles.
Worked on Process builder, Approval Process, Flows, HTML templates, push notification, and other configurations.
Setup Data model and Security access model.

Academic Counselor

Confidential

Responsibilities:

Worked with over 40 students, 8th to 11th grades, to improve academic performance and prepare for college admissions.
Assisted with class selection, selection of books for enrichment of education, and SAT practice.
Conducted monthly parent meetings to provide update on student progress and align parent’s expectations with student’s capabilities.
Provide parents with written reports to document and assess student progress.
Participated in weekly meetings with co-workers to problem solve and collaborate in harmony.
Presented process and requirements for the Congressional Award program to students, parents and co-workers.
Assisted 30+ students to register for the Congressional Award Program and supported them throughout the process.

Substitute Teacher

Confidential | New Jersey

Responsibilities:

Applied appropriate teaching strategies in the classroom with various skill levels, corrected behavioral problems by using the classroom behavioral system.

Education Coordinator

Confidential | New Jersey

Responsibilities:

Developed and implemented comprehensive guidance programs for all students, identified students' talents and assisted in choosing the right college and career.
Ensured personal, social, mental, and physical development of students, provided assistance and guidance to students, and monitored their progress to achieve milestones.
Executed administrative duties and coordinated with teachers, staff, and parents
Conversed with parents and remained calm and professional, even in difficult situations
Coordinated club day presentation of information on scholarships, SATs, and general college search information.

English Teacher

Confidential

Responsibilities:

Managed a case load of over 25 students to complete their Academic and Career Plans.
Provided individual counseling and interventions, such as anger management, and mediated disputes
Planned school wide and regional events to foster Academic achievement and character development

Manager

Confidential

Responsibilities:

Documented daily observations and completed monthly progress reports on students assisted and advised prospective families by conducting tours, answering phone calls, and in-person questions, planned and conducted activities to ensure a balanced program of instruction.