SUMMARY

• 7 years of experience in Application Packaging using MSI (Windows Installer), Wise Package Studio, InstallShield, Flexera AdminStudio, Microsoft Application Virtualization, SCCM and experience in System Administration/Implementation of Networks on Windows 2000, Windows NT 3.51/4.0, Windows XP Professional and Windows 7.
• Extensive experience with packages used to repackage/create MSI packages, such as Wise Package Studio, and Installshield AdminStudio.
• Experience with enterprise software distribution tools such as NetInstall, SMS, Altiris and Novell Zenworks.
• Experience with Microsoft Application virtualization 4.5, 4.6sp1, 5.0 Beta.
• Strong understanding of Microsoft applications and desktop administration.
• Strong experience in packaging MSI applications for enterprise application deployment via SMS.
• Very good experience to come up with creative solutions to common packaging issues, such as application compatibility and user based installations.
• Experience in understanding of windows installer technology, application packaging, authoring and MSI editing such as Wise InstallShield and the SMS Installer.
• In depth knowledge of Microsoft enterprise technologies such as Active Directory, Group Policy, DHCP, and infrastructure services such as DHCP and DNS.
• Good Experience in scripting technologies and components VB script, Win batch, AutoIT and Wise Scripting.
• Experience in Creating Transforms (MST) for vendor MSI’s, creating/using Patches (MSP) and Merge Modules (MSM) in Windows Installer.
• Hands - on experience in Domain migration from NT to 2000, Migration from Exchange 5.5 to Exchange 2000, Designing windows 2000 domains and implement Active Directory, Windows 2000 Resource Kit, Group Policies.
• Strong working knowledge of Windows Vista, Windows XP, Windows 2000, Windows NT 4.0 and Sun Solaris and worked on RedHat Linux.
• Creating custom Actions using Wise Scripts, VB scripts, to extend the Capabilities of MSI.
• Experience with Change Management tool Remedy 7.0/7.5
• Extensive experience with the version control management using VSS 2005.
• Good Knowledge of Windows Registry, File System, Services, Devices, Security, Windows 2000 Active directory services and other facets of NT4 and 2000.
• Strong experience in SMS Administration, MSI Packaging.
• Experience in using windows installer SDK tools such as Orca for package validation, package review/clean up.
• Excellent communication, project management and interpersonal skills.

TECHNICAL SKILLS

Packaging Tools: AdminStudio . 0/10.1/9/8.5/8.0, Wise Package Studio 8.0/7.5/7.0/6.0, SMS Installer, Installshield 2013, VMware, Citrix environments,InstallShield, FileMon, RegMon, SCCM 2007, Macro vision Workflow Manager 3.5

Deployment Tools: Active Directory, Group Policy, Zenworks, Landesk, SMS Installer, SCCM

Imaging Tools: VMware Workstation, MS Virtual PC, Symantec Ghost

Operating Systems: MS DOS, Windows 7, W Sindows XP, 2000, NT, Windows 2000, 2003 server

Languages: C and Perl

Databases: MS Access, Oracle, MySQL

PROFESSIONAL EXPERIENCE

Confidential, IL

Application Packager | Project Coordinator

Responsibilities:

• CreatingWindows Installer(MSI) packages, for Windows7 Migration Project using AdminStudio 2013.
• Editing packages with InstallShield 2013 for customization of MSI’s according to the package requirement.
• CreatingWindows InstallerTransforms(MST) and Patches (MSP) for customizing and rationalizing MSI's using InstallShield 2013.
• Created customVB Scriptsand BAT scripts to perform automation, installation and configuration tasks within MSI packages.
• Deployment of packages via SCCM 2012 to test collection and then moving them to Prod.
• Performing with QA and QC procedures, reporting, monitoring and distribution of applications via SCCM 2012 for App and end user testing environments.
• Gathering the requirements from end users and creating installation docs to make them available for packagers.
• Coordinating with packagers and end users to deliver the packages on time depending on the LOB migration date.
• Participating in smoke test of the packages along with the super users to make sure the packages are built as per the given requirement.
• Acting as an SME for applications that have unidentified app owners.
• Trouble shooting the application installation and launch process by contacting the application vendors.
• Maintaining the Installation and packaging docs and updating them accordingly.
• Participated in weekly Standards, Procedure, and Administration meetings with Project Managers, Application Analysts and Q/A Analysts.
• Participated in setting and building the VMware machines and troubleshooting Windows7 Computers.

Environment: Windows 7, Flexera AdminStudio 2013 and InstallShield 2013,, SCCM2012, VMware, Orca, VB Script, BAT and PowerShell Script, Install Watch Pro, Filemon, Regmon and Process Monitor.

Confidential, Birmingham, AL

Sr. Application Packager

Responsibilities:

• Responsible for Completion of packages for Win7 migration.
• Responsible for helping Confidential migrate existing Applications from Windows XP to Windows7.
• Responsible for creating Unattended install and uninstall for Windows7 Applications.
• Responsible for Customizing the Application based on users request.
• Responsible for creating Vb and Bat scripts to Automate the install of several vendor provided Exe’s.
• Responsible for creating Applications, Packages, Deployment Types in SCCM 2012.
• Responsible for deploying Applications using SCCM2012 to the user profile on test collection and testing the initial functionality of the Application
• Responsible for troubleshooting Applications that fail during Deployment though SCCM.
• Used ProcMon to identify errors and troubleshoot the package.
• Used Regmon to identify errors that occur due to registry conflicts or writing permissions.
• Used icacls to grant additional permissions to users for a particular Directory or file in order to access the Application.
• Responsible for creating logs for all the applications to determine their failure or Success through SCCM.

Environment: InstallShield 2013, AdminStudio 2013, Windows7 32bit, Windows7 64bit, Windows XP, SCCM2012, RegMon, ProcMon, VB Script, Command Script, WSF scripting, AutoIT, Hyper-v VDI’s.

Confidential, Madison, WI

Sr. Application Packager

Responsibilities:

• Worked on InstallShield AdminStudio 2013 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Used InstallShield Editor for editing and building MSI for the application.
• Created workstations build records using VMware and build the packages on VMware.
• Certify the software for the packaging requests using Verification Component.
• Testing packages in different windows systems by using VMware and on separate lab machine for locked-down environment.
• Creating packages for both Windows 7 32-bit and 64 bit using AdminStudio 2013 and testing them, and are being implemented and used.
• Used VB Script for Custom actions and created components and associated with feature as required.
• Created customVB Scriptsand BAT scripts to perform automation, installation and configuration tasks within MSI packages.
• Created autoit scripts when necessary.
• Created, modified and customized MSI, MST and MSP usingOrca.
• Edited Tables, Created Components, and Created MSI’s for Windows Installer
• Used Procmon and Install Watch Pro to find files and registry keys in order for application to function properly.
• Coordinate with different groups to test and evaluate the created packages.
• Worked with Package QA and QC procedures.
• Worked with vendors of the applications to troubleshoot compatibility issues.

Environment: Windows 7, InstallShield 2013, Flexera AdminStudio 2013, VMware 8.0.0, Orca, VB Script, BAT Script, Autoit Script, Install Watch Pro, Filemon, Regmon and Process Monitor.

Confidential, MN

Sr. Application Packager

Responsibilities:

• CreatedWindows Installer(MSI) packages, for Windows7 Migration Project using AdminStudio 2013 and Edited packages with InstallShield 2013 for customization of MSI’s.
• CreatedWindows InstallerTransforms(MST) for customizing and rationalizing MSI's.
• Worked on Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield.
• Created customVB Scriptsand BAT scripts to perform automation, installation and configuration tasks within MSI packages.
• Deployment of packages via SCCM 2012 for both Traditional and Virtual Environments.
• Performed reporting, monitoring and distribution of applications via SCCM 2012 for App and end user testing environments.
• Worked with Package QA and QC procedures.
• Participated in weekly Standards, Procedure, and Administration meetings with Project Managers, Application Analysts and Q/A Analysts.
• Participated in setting and building the VMware machines and troubleshooting Windows7 Computers.

Environment: Windows 7, InstallShield 2013, Flexera AdminStudio 2013, SCCM2012, VMware 8.0.0, Orca, VB Script, BAT and PowerShell Script, Install Watch Pro, Filemon, Regmon and Process Monitor.

Confidential, Richardson, TX

Sr. Application Packager

Responsibilities:

• Created Virtual Packages using Microsoft App-V 4.6 sp1
• Worked as an application steward to produce the installation instructions needed to package an application.
• This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts
• Worked on converting the applications which were packaged using old SMS into Windows installer packages.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Extensively tested the applications before rolling out to UAT.
• Used Orca for editing and validating the MSI packages
• Worked on virtualizing the applications using App-V
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMware 6.0 Software for having clean base OS for packaging and testing.
• Packaged applications are managed by Group Policy and Deployed by SMS Tool.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Involved in meetings, documenting the standards and procedures employed for packaging and testing the packages.

Environment: Installshield AdminStudio 10.0, Wise Package Studio 7.0, Windows XP, Windows NT, VMware Workstation 6.0, SMS Installer 2.0, Orca, Filemon, Regmon, Group Policy, SMS, SCCM 2007, VB Script, Wise Script.

Confidential, Dallas, TX

Sr. Application Packager

Responsibilities:

• Worked with AdminStudio 9.5 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Used InstallShield Editor for editing and building MSI for the application.
• Worked on virtualizing the applications using App-V and publishing them to users using SCCM.
• Created workstations build records using VMware and we build the packages on VMware.
• Certify the software for the packaging requests using Verification Component.
• Testing packages in different windows systems by using VMware and on separate lab machine for locked-down environment.
• Creating packages for Windows 7 using AdminStudio and testing them.
• Windows 7 32-bit packages are being implemented and used.
• Created packages like MS Visio and MS Publisher for Windows 7 build itself.
• Used VB Script for Custom actions and created components and associated with feature as required.
• Created WMI Script to start and stop services without reboot.
• Created, modified and customized MSI, MST and MSP usingOrca.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Used SCCM for advertising, deploying and creating distribution points.
• Edited Tables, Created Components, and Created MSI’s in Wise Package Studio for Windows Installer
• Used Beyond Compare tool to compare the installation of setup and repackaged MSI.
• Used App-V debugging tool and ACDC to debug App-V application.
• Used Procmon and Install Watch Pro to find files and registry keys in order for application to function properly.
• Coordinated with different groups to deploy software packages.

Environment: AdminStudio 9.5, Wise Package Studio 7.0, App-V 4.5, Orca, Confidential Lotus Notes, BMC Remedy, VMware 6.5, VB Script and WMI, Windows 7, Windows XP SP3, SCCM 2007 SP1.

Confidential, Dallas, TX

Application Packager

Responsibilities:

• Worked with AdminStudio 9.01 to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Used InstallShield Editor for editing and building MSI for the application.
• Created MST by providing MSI and build wrapper (.exe) as a final output.
• Worked on converting the applications which were packaged using Zenworks into Windows installer packages.
• Created workstations build records using VMware and we build the packages on VMware.
• Certify the software for the packaging requests using Verification Component.
• Testing packages in different windows systems by using VMware and also on separate test machine.
• Used VB Script for Custom actions and created components and associated with feature as required.
• Created, modified and customized MSI packages usingOrca
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Created SCCM Program for different packages and creating and updating the distribution points.
• Edited Tables, Created Components, and Created MSI’s in AdminStudio for Windows Installer
• Used Uniextractor tool for extracting the MSI from setup.exe.
• Used Filemon and Regmon and Install Watch Pro to find files and registry keys in order for application to function properly.
• Coordinated with different groups to deploy software packages.

Environment: AdminStudio 9.01, InstallShield 2009, App-V 4.5, Zenworks 4.0, Orca, Confidential Lotus Notes, VMware 6.5, VB Script, Windows XP SP3, Landesk 8, SCCM 2007.

Confidential, Racine, WI

Application Packager

Responsibilities:

• Worked with Wise Package Studio 7.0 Professional to repackage, build the application packages for XP.
• Created MST by providing MSI and put them in a script (.wse) and build wrapper (.exe) as a final out put.
• Created workstations build records using VMware and we build the packages on VMware.
• Certify the software for the packaging requests using Verification Component.
• Testing packages in different windows systems by using VMware.
• Test and certify multiple packaged applications.
• Used Wise Script, VB Script, C++ for Custom actions.
• Analyzed and customized (packaged) multiple applications.
• Used SCCM for creating distribution points and for advertising the package.
• Created Transforms for vender Applications Packaged Microsoft Patches for deployment to Desktops.
• Edited Tables, Created Components, and Created MSIs in Wise for Windows Installer.
• Coordinated with different groups to deploy software packages.

Environment: Wise Package Studio 7.0, VMware 6.5, VB Script and Wise Script, SCCM 2007.

Confidential, IL

Application Packager

Responsibilities:

• Created Windows Installer (MSI) packages for global corporate distribution.
• Created Windows Installer Transforms (MST) for customizing and rationalizing MSIs.
• Created custom VB Scripts to perform automation, installation and configuration tasks within MSI packages.
• Created Novell Zenworks application objects for distributing MSI packages.
• Created, modified and customized MSI packages usingOrca as One of the Tools.
• MSI re-packaging using Altiris Wise Package Studio and deployment on Windows XP.
• Tools used included VMware 6, Filemon, Regmon, Dependency Walker and numerous other monitoring utilities.
• UsedGhost 7.0 for Imaging process.
• Provided beta testing for corporate application packaging request system.
• Used Bugzilla for tracking issues with the packaging request system.
• Created, maintained and used 15 Citrix server images within VMware for packaging and testing.
• Created, maintained and used several Windows XP “Ghost” images for packaging and testing.
• Maintaining and Troubleshooting Windows XP Computers.

Environment: Wise Package Studio 6.0, Novell Zenworks 6.5, VMware Workstation 6, Windows XP, Ghost, Bugzilla, SMS Installer, Filemon, Regmon.

Confidential, Austin, TX

Application Packager

Responsibilities:

• Created Windows Installer (MSI) packages for global corporate distribution.
• Created Windows Installer Transforms (MST) for customizing and rationalizing MSIs.
• Created custom VB Scripts to perform automation, installation and configuration tasks within MSI packages.
• Created Novell ZenWorks application objects for distributing MSI packages.
• Created, modified and customized MSI packages usingOrca as One of the Tools.
• MSI re-packaging using Altiris Wise Package Studio and deployment on Windows XP.
• Tools used included VMware 6, Filemon, Regmon, Dependency Walker and numerous other monitoring utilities.
• UsedGhost 7.0 for Imaging process.
• Provided beta testing for corporate application packaging request system.
• Used Bugzilla for tracking issues with the packaging request system.
• Created, maintained and used 15 Citrix server images within VMWare for packaging and testing.
• Created, maintained and used several Windows XP “Ghost” images for packaging and testing.
• Maintaining and Troubleshooting Windows XP Computers.

Confidential

Help Desk Engineer

Responsibilities:

• Worked on migrating windows 2000 in to Windows XP.
• Handling Requests from based on the Tickets
• Assigning NTFS permissions and Managing File and Directory Permissions
• Swapping and replacing new XP Machines.
• Providing support for Desktop Engineers
• Installing software for different users depending on requirement.
• Installing and Configuring Domain Naming Server and ADS
• Trouble Shoot all kind of Network Problems
• Installing and Configuring Network Printer.
• Policy Settings, Assigning the NTFS permission

Environment: Windows 2000/XP, NTFS, Policies, Networking.