SUMMARY

• Over 8+ Years of Professional experience in application packaging, application repackaging and application virtualization using Software Packaging and Deployment, APP - V, VMware-App-Volumes, Install Shield Admin Studio, Wise Package Studio, and VMware Workstation and VSphere.
• Proficiency in using the App Volumes and APP-V for application virtualization, having good knowledge about the OSD, SFT and SPRJ files and MNT and VFS Sequencing and creating App Stacks in App volumes.
• Experience in automating the applications for software distribution using Install Shield Admin Studio, Wise Package Studio.
• Experience with PowerShell, VBScript and WMI
• Experience in using/creating Transforms (MST), Patches (MSP), Custom actions and Conflict management, etc. for use with MSI’s.
• Strong knowledge of Microsoft Office 365 messaging and collaboration platform and components including Exchange Online, One Drive for business, Azure Active Directory Sync (AADS) and Active Directory Federation Services (ADFS).
• Worked on setting up of the retention policies for the user mailboxes in exchange 2016 and 2013.
• Involved in Migration from Exchange .Planning, provisioning and deploying Office 365.Managing & resolving the issues of Exchange 2013 & 2016.
• Experience of Exchange migrations from on-premises to O365 Exchange and ability to use of ADFS federation in respective Office 365
• Experience using SMS, SCCM and Novell Zen works.
• Experience with good documentation and providing update to date packaging reports to the manager.
• Experience in creating packages for Citrix XenApp environment.
• Able to install and publish the application as per the client requirements.
• Monitoring, maintaining and troubleshooting Blackberry Enterprise servers, updating the software as new releases become available.
• Have good experience about SCCM 2007, SCCM2012, Active Directory and Group Policy.
• Worked on migration from Windows XP to Windows 7, Windows 7 to Windows 8.1 and Windows10.
• Ability to support multi-tasking, client service, a good team player, and organizational skills
• Repackaging MSI based applications using Admin Studio 10.0, native Microsoft tools and/or Wise Package Studio 7.0/8.0
• Interacting with Application Owners (End-Users) and Application Testers to troubleshoot and debug application configuration and deployment issues

PROFESSIONAL EXPERIENCE

Confidential, Greenville, NC

AD Migration Engineer (SCCM/Citrix/App Volumes engineer)

Responsibilities:

• Migrated Applications from Citrix 4.5 to 7 Farm.
• Works as Citrix Engineer, Citrix Xen App Administration.
• Worked on VMware App Volumes 2.9/2.10. Implemented and managed App Volumes Manager and agent.
• Deployed and configured provisioning virtual machines for App stacks.Defined application layers and created App stacks and assigned groups.
• Responsible for creating deployment packages and Custom applications in an enterprise environment.
• Package applications and software updated using tools such as Flexera Admin Studio, Install Shield.
• Automated repetitive tasks using Batch files, PowerShell and WMI
• Wrote PowerShell script for confidential folder creation and for AD user login report
• Develop, Maintain and Deploy Secure Web Browser packages using a variety of web browsers such as Firefox, Internet Explorer, Chrome, in a Windows Environment.
• Follow procedures for testing applications prior to deployment. Document customization and changes made to application prior to Deployment.
• Active Directory user administration, maintenance, permissions, group policy management, and troubleshooting
• Create, delete manage permissions of Shared drives on File Server.
• Maintaining/Administration of AD/Exchange user accounts and permissions.
• Responsible for Active Directory Administration, manage groups, create permissions and policies.
• Published Applications using Citrix Studio and Assigned user group and printer

Confidential, MD

Application /SCCM engineer, O365 Specialist

Responsibilities:

• Migrated from SCCM 2007 to SCCM 2012
• Migrated Windows 2007 to windows 8, Windows 8 to Windows 10.
• Extensively worked on MSI, MST(Transforms), MSP(Patches) and MSM (Merge Modules)
• Strong experience on custom actions using VBScript, Batch script, CMD and WISE scripts, worked on setting up Active setup keys
• Involved in the Migration of Exchange 2007 to Microsoft Office 365.
• Strong knowledge of Office 365 fundamentals and administration via portal.office.com
• Supporting/hands on troubleshooting on shared calendars, delegate access, migrating PST and In-place archiving
• Packaged applications for Windows 8, Windows 10
• Activate and configure enterprise email accounts on Blackberry devices and troubleshoot blackberry related issues
• Activate and configure enterprise email accounts on iPhone and android devices using Mobile Iron
• Supporting the Service desk and desktop support, being an escalation point for troubleshooting complex problems
• Ability to differentiate and create both 32bit 64bit application package
• Created workstations build records using VMware vSphere 5.1 and we build the packages on VMware
• DevelopedVirtual appsfor in-house client server applications throughCitrix Streaming profiler.

Confidential, MD

Application Packager /SCCM

Responsibilities:

• Used Install Shield Admin Studio on Windows 7 for repackaging applications and create transforms for Vendor MSI’s
• Repackaging foreign software installations with Admin Studio using Repackaging tool.
• Planning and implementation of remote software deployment to client workstations via remote management tools such as SCCM 2007 R2, SCCM 2012
• Create SCCM Configuration Items and Baselines, collections, reports and queries.
• Troubleshoot network connectivity issues
• Implementation of Tenant Office 365 with Azure AD connect and ADFS for single Sign ON.
• Upgrade from ADFS 2.0 to ADFS 3.0.
• Desktop support, hardware / software installation, maintenance, and upgrades
• Create Group Policy Objects for application packaging
• Create Windows 7 & 8 images for deployment 3rd level troubleshooting support for software deployments and SCCM related issues
• Experience on Remediating SCCM 2007 and SCCM 2012 R2 Client Issues In 3000 PCs Using PSexec Tool
• Sequencing virtual packages for Windows 7 using Microsoft App-V 5.0
• Tools used includedVMware 6,Filemon, Regmon and numerous other monitoring tools like Process monitor and Process Explorer etc., and investigative utilities
• Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012 and SCCM2007 R2
• Experience in Admin Studio Application Compatibility tool to verify applications are compatible with targeted operating systems
• Used VMware ThinApp Setup capture wizard to package an application

Confidential, MD

Application Packager/SCCM

Responsibilities:

• Worked on Windows XP to Windows 7 Migration Project
• Repackaging third party applications in to msi format to support company standards and distribution methods.
• Worked on Install Shield 2011, Admin studio re-packager to create msi packages to deploy on to windows 7 32bit and 64 bit workstations
• Worked on .REG files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc
• Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V 4.6
• Used App V debugging tool and ACDC to debug App V application
• Responsible for troubleshooting Applications that fail during Deployment though SCCM 2012
• Experience on implementing Admin Studio and Windows Installer security concepts and best practices and monitoring of SCCM package deployments
• Responsible for deploying Applications using SCCM2012 to the user profile and having BA’s test the initial functionality of the Application
• Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 gold Image itself
• Best Experience using Active Directory, REGEDIT and REGEDT32, network mapping

Confidential, MD

Application Packager and Jr Systems Engineer

Responsibilities:

• Used VMWare Workstation 7 version to build and test MSI packages.
• Created Transforms (MST) against vendor provided MSI applications, according to the package requirement.
• Written Wise Scripts and VB Scripts to make the applications work and to meet the company standards.
• Used SMS for deploying the packages.
• Created batch files and exe files for manual installs and used wrapper.exe for automated installs.
• Extensively worked with Orca to edit the MSI tables, Merge Modules.
• Managed Windows Deployment Services infrastructure to allow for network installations of operating systems in SCCM 2007
• Created custom actions with in MSI to make the applications work according to the company standards.
• Working on various applications to build MSI packages and using Transforms (MST) and Patches (MSP) according to the package requirement
• Provided desktop support, Installed and configured XP workstations and laptops
• Documented the steps and procedures for all the applications according to company standards.