SUMMARY

• Over 8 years IT experience that includes Citrix, Windows and VMware environments.
• Expertise in Server - based computing with in-depth knowledge of Citrix environments, VMware, and Windows Server Operating Systems.
• Installed and maintained Citrix Presentation Servers 4.x and XenApp 6.5/7.x servers with up-to-date latest rollup hot fix and service packs for Windows.
• Experienced in setting up and providing Production Support for Citrix products like: XenApp 6.5/7.6/7.9, Citrix Server 5/6.x, Citrix Web Interface, Storefront, and Citrix Access Gateway.
• Experienced in Migrating Citrix XenApp 6.5 to XenApp/XenDesktop 7.x.
• Experienced in configuration, testing and implementation of Citrix NetScaler, Delivery Controller
• Creating a test Environment in Citrix and VMware for Production Team to test their applications.
• Experience on Windows server 2003 enterprise, 2008 R2 enterprise and 2012 enterprise editions.
• Experience in performing configuration, testing and implementation of Citrix NetScaler HA and LB.
• Experience in Citrix NetScaler application delivery controller.
• Maintaining the File Server and Print Server and cloning the Desktops on Network in Windows environment.
• Experience in DNS, WINS, DHCP, RAID levels and Active directory.
• Experience on Extending on-premise datacenter to AWS Cloud and deploying Citrix Environment.
• Experience in AWS Cloud services like: EC2, S3, Cloud Watch, Cloud Front, Elastic Block Storage, Elastic Load Balancer, VPC Tunnel, Security Gateway, NetScaler VPX.

CORE COMPETENCIES

• Implement and maintain all aspects of virtual Citrix environments, including XenApp, XenDesktop and XenServer.
• Perform Citrix XenApp migration from XenApp 5 to XenApp 6.5
• Administer and troubleshoot all aspects of Citrix resource manager, Windows-based infrastructure including Active Directory, file servers, and print servers
• Providing technical support for customers and internal users on issues related to Citrix XenApp/XenDesktop and windows server environment.
• Configuration, testing and implementation of Citrix NetScaler, Delivery Controller
• Scripting in Powershell, Java, JavaScript .
• Extending Datacenter to AWS cloud, deploying Citrix environment and publishing XenApp to the users.
• Document installation and configuration guides and standard operating procedures
• Ability to interact with the clients and anticipate their needs
• Good Communication Skills.
• Willing to get trained and certified on new technologies.

TECHNICAL SKILLS

Virtualization: Basic Citrix XenApp 6.5, XenDesktop 7.x, XenServer 5/6.x, VMWARE ESXi, Hyper V, Remote Desktop Services, Citrix Studio, Director, Provisioning Services Console, Storefront, Citrix Access Gateway, Citrix Profile Management, Directory Services MS Active Directory, DNS, DHCP, RAID level, Oracle Virtual Box, NetScaler, Cloud Bridge Connector, AWS Cloud Services.

Databases: SQL, MYSQL, Oracle, MongoDB

Operating Systems: Windows XP/7/8/10, 2003/2008/2008 R2/2012, Linux

Programming/Scripting Skills: Java, JavaScript, JDBC, PowerShell Scripting

Networking Tools: Networking Protocols TCP/IP, Token Ring, Ethernet, RAS, RIP, POP3, SMTP, DNS and DHCP

PROFESSIONAL EXPERIENCE

Confidential, Montvale, NJ

AWS, Citrix Engineer

Responsibilities:

• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Providing technical support for customers and internal users on issues related to Citrix XenApp/XenDesktop and windows server environment.
• Implement and maintain Citrix environments including XenApp, XenDesktop and XenServer
• Deploy Citrix XenApp and XenDesktop as per Clients requirements to publish Applications and Desktops to the users.
• Created VM templates with Citrix image and Xen prep utility to join the servers directly to the farm.
• Troubleshooted various issues related to Citrix resource manager, Printers etc.
• Setting up CloudBridge Tunnel between on premise NetScaler to NetScaler VPX in AWS
• Implement, maintain and document all aspects of Citrix environments, including XenApp, XenServer, and XenDesktop.
• Troubleshooting hardware, network and software issues reported by customers or internal staff and resolve issues timely.
• Administer and troubleshoot all aspects of Windows-based infrastructure, including Active Directory, file servers, and print servers.

Confidential, Belle Mead, NJ

Citrix Admin

Responsibilities:

• Responsible for maintaining a Citrix XenApp 6.5/7.X environment consisting of 300+ XenApp virtual servers running on XenCenter/VMware/Hyper-V 2012 platform.
• Designed & implemented DR for XenDesktop 7.5 and upgrade to XenDesktop 7.6.
• Designed & implemented DR for Provisioning Service 7.1 and migrated to 7.6.
• Developed PowerShell script to automatically email disk spaces on File servers etc. every morning
• Worked with Citrix Provisioning Servers to provision maintenance images, create new images, add new virtual servers, and to ensure VMs were load balanced across the PVS.
• Worked with Thin Clients in pushing down new configurations and troubleshooting issues when connecting to the Citrix environment.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Troubleshooted various issues related to Citrix resource manager, Printers etc.
• Created reports using Citrix Edge sight to provide detailed information regarding license usage, performance of servers across a period of time, number of users logged into an application within a given time period.
• Created documentation for Help Desk to assist in alleviating common Citrix issues arising from loss of applications, rebuilding Citrix profiles for users, and common printing issues.

Confidential, Phoenix, AZ

Citrix Engineer

Responsibilities:

• Managed and implemented the project to evaluate and deploy a functional VDI environment for virtual desktop initiative, with plans to expand the offering to 3500+ users.
• Designed the architecture, deployed, and maintained all Citrix Provisioning Services and Citrix XenDesktop virtualization environments in the company.
• Publishing of application in the Citrix environment for the User to test through the web interface.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Provided onsite knowledge transfer to employees to support new XenApp systems to include supporting documentation.
• Packaged over one hundred different applications and based on compatibility streamed them to the server.
• Created multiple vDisks for applications with issues that can’t be streamed and have conflicts with other applications.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Setup, Configured and Published application in Citrix Fat and Thin Client via Citrix Presentation Server
• Troubleshooting various issues related to Citrix resource manager, printers, etc.
• Created Load Evaluators for disabling logins to sever for troubleshooting purposes.
• Coordinated efforts between the infrastructure team, the desktop team, and business line representatives to install, configure, test, and publish applications through Citrix XenApp.
• Coordinating and implementing new Microsoft, VMware, Citrix, and BMC BladeLogic technology projects.
• Working on various environments such as testing, implementation, Production support & Giving Production support on 24/7 bases (during critical issues).

Confidential, Richmond, VA

System Engineer

Responsibilities:

• Publishing and assigning the user permissions to access the Applications in Citrix Management Console.
• Creating the load evaluators for load balance purpose while users accessing the Applications.
• Publishing Applications, Content and Desktops to users in Citrix Management Console
• Created MSI Packages Using Installation Managers and deploy those packages to different Citrix servers.
• Created User Accounts, groups and running scripts on production servers.
• Assigned local security policies on member servers and standalone servers using RDP
• Manage and monitor Active Directory services and group policies.
• Working on XenApp 7.6 in test environment for migration of the current farm XenApp 6.5 to XenApp 7.6.
• Installed Windows 2008 server on HP DL 380 server
• Installed various components in Widows 2008 as per the application requirements
• Configured and Maintained Windows two node Clusters for printers and file servers
• Publishing of application to users through Active Directory
• Creating Roaming profiles paths for users using Active Directory Users and Computers.
• Build application servers based on the business requirements and assisted various test teams in preproduction environments to validate the application functionality
• Creating a test Environment in Citrix or VMware for Production Team to test their applications.
• Experience with VMware, creating VM Sessions for installing multiple OS and applications.
• Working on Ticket process in receiving Incident tickets in Remedy Tool in 24x7 environments.
• Created standard operating procedures and process documents for training off shore resources.

Confidential

System Engineer

Responsibilities:

• Installing, configuring and administering Windows2000/2003 servers.
• Worked on VMWare workstation to test the packages and related tasks for package building.
• Tested and debugged MSI packages to make sure that they function properly for all users on the managed XP platform.
• Worked on Registry to debug invalid entries.
• Used VB Scripts for pre-install and post-install software packaging and to automate/schedule the tasks.
• Troubleshooting account lockout issues using Lockout Status and Event Comb running against the Domain controllers to zero in the lockout cause.
• Worked on multitasking, simultaneously worked on multiple projects & coordinating with various vendors, applying Securities Policies.
• Installing the Applications on Citrix Servers as required by the Regions and Departments.
• Publishing the Application and giving permissions to the users.
• Categorization of server in terms of complexity and effort required to complete the primary system access tasks.
• Configuring Metaframe Presentation Server Policies, Load Management and Printers.
• Build VMWare session on ESX 3.5 Server, Cloning, and Creating Templates.
• Upgrading Memory, CPU and Disk size on the existing VMware Sessions on ESX Servers.
• Building the Cluster Environment for ESX Servers to maintain the VMware Sessions.
• Provide support in performance tuning and issue resolution.