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Network Support / Administrator / Engineer Resume

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Annandale, VA

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TECHNICAL SKILLS:

Hardware: Cisco Routers - -C2691, C3700, C7200 / Cisco Switches--Catalyst 2000/3000/4500 series, Nexus 31128PQ/3524/3524-X/4001I series / Cisco ASA5500-X series firewalls/ ISR/ASR 7000 Series / WAN/LAN

Applications: CiscoWorks 2000 / Juniper / SolarWinds / AP Openview / CA E-Health HP / CA Spectrum / Tivoli / What s up Gold / Windows (XP, Vista, 7, 8, 10, Server) / MAC OS / Adobe / Microsoft Office

Technology / PC / Phone: Dell / HP / MAC / Apple Desktops and Laptops / iPhone and Android Phones series

WORK EXPERIENCE:

Confidential, Annandale, VA

Network Support / Administrator / Engineer

Responsibilities:

  • Hands-on experience with Cisco/Juniper routers, switches and wireless infrastructure
  • Configured, and supported LAN and WAN infrastructure, T1 and T3 lines
  • Configured, troubleshot, and optimized routing protocol: BGP, OSPF,EIGRP, Policy routing
  • Configured, implemented, and troubleshot layer 2 switching: Trunking, RSTP+, Ether Channel, Inter-VLAN, and HSRP
  • Configured, implemented, and supported Cisco routers (2800s, 3800s), Catalyst switches (2960, 3550, 3560, 4500), and Nexus switches 31128PQ/3524/3524-X, and firewalls (PIX, ASA 5500s)
  • Configure & Troubleshoot LAN Switching and layer 2 troubleshooting skills (STP, VTP, port security)
  • Configure & Troubleshoot Access Control Lists (Basic & Extended).
  • Configured and administering Cisco IDS/IPS/SourceFire
  • Supported troubleshooting network issues (TCP/IP, HTTP, SSH, DNS) to internal and external customers
  • Supported Cisco/Juniper routers, switches, LAN to internal and external customers
  • Experience in Management tools (CiscoWorks 2000 / Juniper)
  • Replaced & configured Cisco networking device for upgrades.
  • Developed a technical troubleshooting documentation network department.

Confidential, Alexandria, VA

Volunteered Network Support / Administrator / Engineer

Responsibilities:

  • Set up and Supporting Local area Network - Small business & private sector
  • Support network ensuring efficient lab environment experience for Cisco Certified Networking Administrator students.
  • Configuring and troubleshooting - Local & Wide area Cisco network
  • Configure, verify and troubleshoot EIRGP, OSPF, and BGP
  • Performed IOS firmware upgrade and maintenance on all Cisco routers and switches.
  • Configured and administering Cisco IDS/IPS/SourceFire
  • Configure LAN/WAN
  • Responsible for conducting maintenance on all servers and network
  • Devices - hardware replacement, software upgrades, and configuration changes.
  • Created detailed documentation of all hardware & provided future design implementation proposal for New Network Management Center.
  • Designed LAN topology Diagram for troubleshooting and infrastructure changes. (Small Business)
  • Experience in Management tools (CiscoWorks 2000 / Juniper / SolarWinds / AP Openview / CA E-Health HP / CA Spectrum / Tivoli / What’s up Gold)

Confidential, Ashburn, VA

Network Support / Administrator

Responsibilities:

  • Assisted installing, configuration and troubleshooting network routers, switches, load balancers, and security devices.
  • Assisted on Cisco routers (2800s, 3800s), Catalyst switches (2960, 3550, 3560, 4500), and Nexus switches 31128PQ/3524/3524-X, and firewalls (PIX, ASA 5500s)
  • Assisted in creating upgrade protocols for all users and network hardware.
  • Assisted in creating troubleshooting logs for operating system and application software users.
  • Configured and administering Cisco IDS/IPS/SourceFire
  • Administrating Windows, VMWare, and Linux server systems.
  • Monitoring network performance to determine whether adjustments need to be made.
  • Experience in Management tools (CiscoWorks 2000 / Solar Winds SAM (Server & Application Monitor)

Confidential, Fairfax, VA

Network Support / Administrator

Responsibilities:

  • Configured and installed VPN (Virtual Private Network), LAN (Local Area Network) and WAN (Wide Area Network)
  • Configured and administering Cisco IDS/IPS/SourceFire
  • Troubleshoot technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems such as hardware, applications, proxy and firewall conflicts

Confidential, Reston, VA

IT Support Specialist

Responsibilities:

  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
  • Add or replace memory, new keyboards, motherboards, and other components.
  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. Set up and troubleshoot domains, user accounts and software accounts.

Confidential, Annandale, VA

IT Sales Representative

Responsibilities:

  • Handled the tasks of selling computer hardware as well as peripherals to corporate sector and dealers. Sold various types of brands like IBM, Confidential, Compaq and Macintosh
  • Specialized in computer system and laptop sales to business and personal customers. Maintained comprehensive knowledge of hardware, software, trends, and new releases

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