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Network Analyst Ii Resume

Greenville, SC


To obtain an engineering position in the IT support group, utilizing outstanding troubleshooting skills, communication and multi - tasking abilities.


  • Proficient in Microsoft Office
  • Cisco Juniper, Alcatel Lucent, and Ericsson CLI and IOS routers and switches
  • Network troubleshooting, management and design
  • Subnetting, VLANs and LAN/WAN Protocols
  • Set up and configure Firewalls
  • Configure VPN connections
  • PC/Laptop and monitor maintenance and repair
  • Highly skilled at troubleshooting and repair of electro-mechanical problems
  • Installing and troubleshooting peripherals and computer programs
  • All Windows Operating Systems (7, Vista, XP, 2000 )
  • Intrusion detection software/Wire Shark
  • Basic Linux/Unix Administration & command line utilities
  • Microsoft Office 2010, 2007 & 2003
  • VM Ware
  • Experience with dynamic routing protocols to include OSPF, BGP and IS-IS



Computer/Mobile Device Technician

  • Deployed over 7000 iPad’s to students ranging from 3rd to 12th grade within the district, utilizing AirWatch to ensure proper configuration
  • Diagnosed and repaired common iPad related troubles, and escalated hardware issues to external repair services as needed
  • Assisted Technology services group in district working on computer hardware, software, printer and network troubles

Confidential, Greenville, SC

Network Analyst II

  • Oversee network stability, work with Cisco, Juniper, Alcatel Lucent, Ericsson routers and switches
  • Manage network routing mostly focused on OSPF, BGP and IS-IS
  • Provide root cause analysis and reason for outages, on system impacting outages

Confidential, Greenville, SC

Data Translations Specialist II

  • Worked within the group, building and configuring new customer turn-ups and upgrades
  • Installed T1, Ethernet, Data Center, Metro-Ethernet, Layer-2 VLS, Layer-3 MPLS services with customers and their vendor support groups
  • Troubleshot failed installs, and provided top level support to a group of 12 technicians in Data Translations

Customer Service Tech II

  • Received calls from customers and provided assistance in troubleshooting numerous issues to include DNS, DHCP, E-mail, no internet and slow internet
  • Communicated with numerous customers, vendors, peers and management through company ticketing system and email



  • Performed interviews and filled out paperwork
  • Made cold calls to college and high school students to inform of benefits the military had to offer.
  • Communicated with potential applicants via e-mail, providing requested information.

Multi-Channel Transmissions Systems Operator Maintainer

  • Maintenance on equipment, and vehicles
  • Deployed antennas and set up radio links
  • Set up links between battlefield simulations back to node centers for battlefield communications
  • Monitored signal strength to ensure communication reliability to the battlefield
  • Held a secret security clearance

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