Administrative Assistant II Resume Washington, DC - Hire IT People

SUMMARY:

Over 5 years of administrative support including typing, scanning, and faxing, Legal administrative support including experience with Summation Enterprise, Federal agency operations support, Business correspondence, Typing 65 WPM, Federal travel arrangement, Website content migration to Drupal 7, Attention to detail, Critical thinking, Meets/exceeds goals.

TECHNICAL SKILLS:

Microsoft Programs (Word, Excel, PowerPoint, Publisher, Outlook, Access)
Adobe Programs (Dreamweaver, Photoshop, Acrobat Professional, InDesign)
Legal Software (PACER, Summation iBlaze, Summation Enterprise, Lexis Nexis, Westlaw)
Social Media Advertising(Facebook, Twitter, LinkedIn, Pinterest, Instagram)
Fundraising and Database Programs(Raiser’s Edge, Convio/Luminate, Salesforce)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Administrative Assistant II

Responsibilities:

Support Departmental Appeals Board operations related to human capital (e.g., recruiting, hiring, onboarding, performance management and training), travel, budgeting and financial reporting, contract administration and procurement, facilities management, and all other support services.
Perform all administrative matters and provide operations support to the Operations Director and the more than 100 DAB employees and contractors. Serve as a liaison between DAB and other areas of HHS to ensure coordination and assistance on administrative matters.
Coordinates travel and data entry in government systems to secure travel arrangements; secures travel credit cards for travelers and inputs data for appropriate reimbursement. Serves as Federal Agency Travel Administrator (FATA) to DAB employees.
Serves as a point of contact for purchasing non - IT supplies, including any supplies that support the needs of the team. Oversees the use of DAB purchase cards and serves as purchase card holder for the DAB front office.

Confidential, Alexandria, VA

Web Migration Specialist/Content Entry Coordinator

Responsibilities:

Migrated website content from legacy sites to Drupal 7 platform, ensuring all text and media was placed correctly.
Tested various functionalities of websites using cross-browser and visual regression testing.
Performed consistent website maintenance, including quality control checks prior to page launch and regular web navigation to view and maintain content for relevancy and optimal functionality.
Traveled to client meetings to support senior staff by taking notes and recording.

Confidential, Alexandria, VA

Receptionist/Office Coordinator

Responsibilities:

Greeted staff and customers via phone and email; enabled security measures such as daily sign in sheet and periodic patrols of the building.
Supported the office manager with administrative tasks such as filing, drafting letters, and updating employee PTO calendar.
Set up and broke down conference room for meetings and events.

Confidential, Washington, DC

Secretary III/Administrative Assistant

Responsibilities:

Retrieved and delivered incoming and outgoing correspondence files for a 10-person office.
Maintained schedules for the Associate Administrator and the rest of the team.
Prepared the Administrator’s materials for meetings, produced announcements, set up and broke down meeting materials.
Finalized instruction memoranda, general office correspondence, and maintained files and records.
Managed inventory of office supplies and refilled printers and copy machines.

Confidential, Washington, DC

Information Specialist/Call Center Representative

Responsibilities:

Provided high-quality customer support in a fast-paced environment through phone and email correspondence to at least 100 customers per day.
Successfully multi-tasked during calls by listening to customer’s needs while entering information into the database.
Researched information for customers and directed them to the necessary appropriate resources.

Confidential, Washington, DC

Legal Assistant

Responsibilities:

Created and updated both print and electronic dockets for ongoing cases daily.
Managed the legal database of over 100,000 confidential case documents Read the documents and coded them according to subject and parties involved.
Maintained schedules, coordinated appointments, and entered billable time for 3 key members of staff.
Successfully assisted a senior partner and senior paralegal with general secretarial duties including filing, scanning, and faxing in addition to daily tasks.
Responded to requests for files by the court and ensured the secure delivery of such confidential files to the Department of Justice.
Excelled within a deadline-intensive environment, ensuring accurate and on-time completion of all projects.
Standardized department filing system so secretarial staff could easily locate information in any filing center.

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Administrative Assistant Ii Resume

Washington, DC

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