Administrative Assistant Resume Washington, DC - Hire IT People

SUMMARY:

Administration, conference and meeting registration, timekeeping, excellent customer service, database management, data entry, invoice and receipt processing, restaurant hosting, and training development research.
Major strengths include excellent communication and interpersonal skills, competency, attention to detail, time management, organization, proofreading and editing skills, leadership, and a capacity to learn quickly and accurately.

TECHNICAL SKILLS:

Microsoft Office Suite
IMPAK
Adobe Acrobat
Adobe Reader
Microsoft Visio
Internet Explorer
Google
and Pluralsight.

PROFESSIONAL EXPERIENCE:

Administrative Assistant

Confidential, Washington, DC

Responsibilities:

Performs Timekeeper duties by compiling employees' time and attendance records, reviewing timesheets for completeness, including coding and posting time according to its category, applying federal and state calculation laws appropriately, verifying data recorded in the automated system is correct in the master timesheet for routing to the Payroll Department
Maintains hard copy files of T&A records and all supporting documents, processes and distributes Certification Reports, follows up with employees for leave requests and additional duty approval forms, including their supporting documents, brings past T&A files up to date and up to standard, and assists with responding to T&A Audit requests
Maintains the USCP Responsibility Assignment Matrix, OIS Organizational Chart and Phone Roster
Proofreads and edits presentation documents for department Associate Directors upon request
Orders office supplies and assists with other general administrative duties and special projects as needed

Accounting & Conference Specialist

Confidential, Washington, DC

Responsibilities:

Maintained the membership database, responsible for personnel organization and conference registrations for members, to manage records, run queries, and create conference logistical reports
Assisted in the coordination of statewide conferences, including tracking registrations, facilitating the collection of fees, coordinating with sponsors and conference exhibitors, and working with key contacts onsite
Processed conference invoices and receipts from check and credit card accounting batches by deadline and with 100% accuracy. Also mailed Accounts Payable checks to vendors, marked invoices as paid, and reconciled expense claims.
Prepared, as requested, materials for CGCS staff, meeting attendees, and conference presenters and facilitators
Met with the group coordinator prior to functions, made introductions, and assisted in ensuring that all arrangements were agreeable. Also read and analyzed the banquet event order to gather attendee information, determine timelines, determine proper set up of buffets and action stations, review specific guest needs, and followed up on special banquet event arrangements to ensure compliance.
Managed the onsite conference registration stations, including ensuring the rooms were set according to member standards, processing on - site registrations, badges, payments, and receipts, setting up and breaking down meeting spaces, and packing conference bags with sponsor and exhibitor materials
Resolved conference inquiries with a high level of customer service through phone and written inquiry, ensuring complete member satisfaction, and made sound decisions concerning no-shows and cancellations

Customer Service Clerk

Confidential,Laurel, MD

Responsibilities:

Responsible for excellent customer service by satisfying each customer’s needs and exceeding their expectations
Created an incredible shopping experience by using a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates, which resulted in positive interpersonal relationships and increased customer satisfaction and sales
Responsible for preparing, processing, packaging, and stocking deli and bakery products according to Confidential Standards. Also responsible for cleaning work areas, utensils, and equipment, receiving orders in person and over the phone, unloading stock, and reloading salvage products according to Fresh Food Standards.
Maintained adequate daily counter inventory levels as required

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Administrative Assistant Resume

Washington, DC

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