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Administrator Assistance Associate Resume

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Cheverly, MD

SUMMARY:

  • To obtain a position in an environment that will utilize the knowledge and skills I have gained thus far while providing me with valuable work experience and ability to prioritize and remain focused learning new concepts quickly while working well with others.
TECHNICAL SKILLS:

HARDWARE/SOFTWARE: Microsoft Office (Word, Excel, Outlook, PowerPoint), Windows XP Operating System, Internet Explorer, Parascript Data Entry system

PROFESSIONAL EXPERIENCE:

Confidential, Cheverly, MD

Administrator Assistance Associate

Responsibilities:

  • Responsible for prioritizing with creating accounts for new customers and pulling receipts for drivers, sending out reports for Non Response cases daily, also calling customer to submit their Resale Tax Certificate and logging information onto a spreadsheet.
  • Distributing Reports to location to identify potential credit hold customers to all 4 location weekly to management to eliminate risk and identify Non response cases. also I check ArcTree for Dispute Notifications that are received and reviewed daily.
  • These cases are distributed to location for action. Conference calls with Admin Manager and Customer Information Analysis are held daily to avoid Non - Response cases weekly.

Confidential, Fairfax VA

Key Entry Operator II

Responsibilities:
  • Proficient oral and written communication in English as well as work in a variety of information management environments, which may include data dissemination or document management duties.
  • Ability to gather information to determine a customer’s needs, apply problem - solving skills, and resolve the inquiry/request effectively.
  • Also provide a high level of customer services to ensuring that all Federal and State regulations are met, while walking carrier through the FMCSA website.

Confidential, College Park, MD

Data Entry Clerk & STRING Administrator

Responsibilities:
  • Responsible for the data entry of highly sensitive and confidential patient health insurance information (HCFA and UB form).
  • Responsible for maintaining strict data entry input speed and accuracy metrics.
  • Receive, scan, send and processes of tax certification checks and documents through the mail and email.
  • Utilizes both UPS and USPS shipping methods to track and document all incoming and outgoing documents.

Confidential, Alexandria, VA

Office Administrator

Responsibilities:
  • Organized all budget documents for communication between the customer and sponsor.
  • Produced Summary Reports used to define and track annual budget for the specific group.

Confidential, Washington, DC

Media Management Specialist

Responsibilities:
  • Responsible for prioritizing and supervising the receiving, loading, transferring, documenting, and storing sensitive media received from the local staff.
  • Supervised the transfer and upload of electronic media onto servers in accordance with the customer’s priorities and requirements.
  • Prioritized documents between networks for processing, indexing, and data entry.
  • Provided staff training for all new hires as they came aboard the local team.

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